Usuario invitado
25 de junio de 2023
We stayed at one of the serviced apar**ents as a family of six in June 2023. We opted for the apar**ent as we had a baby with us, and have not had much previous experience with the serviced apar**ent concept. The overall stay was average, would return only if they improved their cleaning. The facilities at the resort - the golf course, the two pool areas and spa center were wonderful. The gym was the only let down, there are 5 machines (one of which is for stretching) and no weights at all. The bedding at the apar**ent was good and sleep comfortable. Rooms were quiet. We had separate air conditioning units in all 4 rooms. The view from the apar**ent was facing the golf course, so it was beautiful! Overall, the apar**ent was well equipped (washing machine, dishwasher, drying rack, plates and glasses in the kitchen). The internet connection was on and off, but we managed to get everything done. The hotel premises are very beautiful and well kept, wonderful blooming plants on every corner! So plenty of positives. However, the cleanliness of the apar**ent was substandard. Since we had a nine month old with us, it became evident shortly, that the floors were unwashed - ended up washing them ourselves. The apar**ent does not include cleaning, but you are not provided with a vacuum cleaner, there is but one dirty broom on the balcony, that would do more harm than good. The apar**ent was quite the zoo, there were ants in the bathrooms (not one, but tens), spiders indoor and on the porch, spider nets. The flies were also numerous, but we could have kept the windows closed all time, since they flew in and can’t blame the hotel for that. The staff are nice, but do not speak sufficient English. I asked where to throw our trash from the front desk, received a very short answer that we needed to take it off the resort premises (car-drive) to a location by the gate, however were not given the information that trash facilities required a pin code to enter - luckily there was the gatekeeper who gave us the password (who was the nicest person!). The blowdryer does not work. Kitchen was awkwardly equipped - no chopping board, one very large breadknife as the only knife. The food on the premises is average, aperol spritz is only 6 euros. We preferred to drive off the resort for food, but there are many restaurants, tavernas in the area that served great food. Perhaps the hotel rooms are better? Either way, would they improve on their cleaning standard, we would consider staying again.
Traducir