"La ubicación le permitió llegar fácilmente y las instalaciones eran suficientes para una estancia cómoda."

"No comment"

"The hotel is in a great location, and the room was clean and comfortable. Those are definitely the highlights of my stay. Unfortunately, the service and overall experience fell well below expectations. The biggest issue was the parking. My vehicle couldn’t fit into the mechanical parking system, so I was instructed to park by the roadside instead. Eventhough I wasn’t able to use the hotel’s parking system, I was still charged RM10. Later that evening, I decided to use the hotel’s premium parking, which costs RM70/day. I asked if the RM10 I had just paid could at least be deducted from the premium parking fee, but my request was declined. It didn’t seem fair considering I had no choice but to park outside because my car couldn’t fit into the mechanical parking. After contacting management by email, I was informed that the RM10 charge should never have been applied in the first place, as roadside parking was supposed to be complimentary for guests in my situation. This was apparently a mistake by the front desk. What was frustrating was that I had already explained to the front desk multiple times that my vehicle wasn’t even parked in the mechanical parking system, yet I was still asked to pay. The premium parking arrangement was also poorly managed. There were no staff available to assist with moving the cones, and on one occasion, my car registration wasn’t even on the parking list. Several times during my stay, I had to ask different staff where I was supposed to park because no one seemed to know. Housekeeping was another disappointment. I requested room cleaning at the front desk in the morning and specifically informed the staff that I had accidentally left the “Do Not Disturb” sign on my door. Despite this, housekeeping never came to service my room. To the hotel’s credit, management handled my complaint professionally. They refunded all of my parking charges and offered complimentary breakfast as a gesture of goodwill. However, while I appreciate management’s effort to make things right, the multiple service issues throughout my stay had already left a poor impression. Personally, I would not stay here again, especially if I’m driving. A good recovery is appreciated, but it doesn’t undo an experience that could have been avoided with better communication and service from the front desk."

"La habitación es muy confortable, muy confortable y muy confortable."

"El hotel está muy bien situado, y el hotel está muy bien situado. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el Definitivamente un hermoso lugar para relajarse, relajarse y crear bellezas de memoria. ❤️🌿"

"Este es el peor hotel en el que me he alojado. Llegué a las 3 de la tarde, pero la habitación no estaba limpia. Esperé 20 minutos antes de que vinieran a cambiarme de habitación. Había reservado una habitación para no fumadores, pero la que me dieron olía a humo. Me dijeron que no había habitaciones para no fumadores disponibles y que tenía que esperar. Esperé una hora y media antes de que me dieran otra habitación. Las sábanas y las mantas estaban asquerosas, y tenía muchas picaduras en el cuerpo. Luego, les pedí que cambiaran las sábanas y las fundas de almohada, lo que tardó otra hora. No tengo palabras para describir este nivel de servicio y calidad del hotel."

"Bonito lugar para permanecer"

"El hotel está situado en el centro de Emart Hotel. El hotel es un hotel muy acogedor y confortable, con un buen valor para el dinero."

"El hotel dispone de una habitación muy limpia y confortable. La ubicación es buena y muy cerca de caminar sin hilos, tiendas y estaciones de comidas."