Hoteles cerca de Estación de tren de Phan Thiet, Phan Thiet

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

We were not expecting the very excellent facilities but were also overwhelmed by the professionalism and the excellent service of the staff Definitely for us the best resort in Vietnam

Lo mejor de este viaje fue que disfrutamos mucho de todos los aspectos de lo que nos ofrecían. Aunque el baño no funcionaba y enviaron dos ingenieros para arreglarlo... Estuvo bien, pero también se nos hizo un poco tarde... Pero nos gustaría volver en cualquier momento por la arena para el hotel y por más arena 🤩

Hotel Feedback Follow-up I reported to the duty manager regarding the reception staff’s attitude and the manner in which the matter was handled. I would like to express my appreciation to Ms. Nhi for her willingness to listen to and acknowledge the guest’s feedback. She addressed the complaint with a positive attitude and made every effort to improve the situation. Over the course of the two-day stay, her efforts at least allowed the guest to recognize the hotel’s sincerity. As a five-star hotel operating under an international brand, service attitude is of paramount importance if the hotel aims to attract more international guests. Mutual respect is essential. While the property may still be considered for future stays, those expecting a true five-star standard of service are advised to moderate their expectations.

Hotel is very beautiful! The stuff is sooo heplfull and nice! We are really very grateful to the people who work there! The rooms are exact the same as on photos, not very big but beautifil with all neccessery things One minus is food, because it's good enough if you stay for several days days like 3-5 days, but we stayed for two weeks and ended up with either pho bo (which by the way is SUPER GOOD) or two eggs with bread, alternating each day and a salad. Because the other two sandwiches are very simple and you wouldn't want to eat them more than twice, and the fish dishes are not suitable for everyone. But that's more up to the hotel manager who decides what dishes should be on the menu. It would be nice if the scrambled eggs weren't just plain, but at least like the ones they offer on Sundays. Second minus is noizes - we lived in corner room and we heard everyone in the morning, children yelling in the pool at 7 am, the street, and people who were just entering the territory and talking because our room is basically in the entering zone. It could be great at least close gate for the night and add rule with big letters close to the pool to stay queit al least until 8 am, not everyone wants to wake up early in the vacation

Ubicación tranquila y agradable. Piscina estupenda. Habitación amplia y limpia. El desayuno estuvo bien. El personal es muy amable. Nos volveríamos a alojar aquí.

Higiene: Está limpia Ambiente: el hotel es muy grande, el hall también es muy especial, hay un barco de dragón, el barco es especial Servicio: Cuando se encuentran, parece que hay una gran exposición, y es muy rápido para hacer el estadío

Большой отельный комплекс с бассейнами, сауной, хаммамом и своей инфраструктурой в виде кафе, магазинов и кофеен. Очень удобно. Цены чуть выше, чем в самом Муйне, но не критично. Есть свой пляж с лежаками. Комплекс расположен на возвышенности, непосредственно до ресепшена можно подняться на эскалаторе или возит электрокар. Есть собственный пляж. До центра Муйне примерно 20 км. Без байка не удобно. С байком запаривает кататься туда) Мы 5 дней проживали. Сам номер и комплекс нам очень понравился. Уборка ежедневная, посещение сауны входило в стоимость и бассейнов тоже. Красивый вид. Удобно спать и не слышно соседей. Отдохнули хорошо! Единственное, при бронировании было указано, что есть мини кухня, но по факту плитка не работала. Приготовить минимальный завтрак не получилось. Но для нас это было не критично, мы не обращались по этому поводу к персоналу.

Este hotel es muy bueno en el mar. Puede ver el mar a unas proximidades. El estilo del mar es muy bueno en el paisaje. El desayuno no es una autoayuda. Puede pedir una comida y bebidas principales. El alojamiento es una habitación del paisaje, y el entorno es muy conveniente. El camino está donde comer frutas del mar

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.