Hoteles cerca del Orquesta de Cleveland, Cleveland

#valoración positiva #Me gustaba (Artículos de asiento, Soluciones antimosquitos, ubicación, Actividades en los alrededores, Restaurantes cercanos, Relación calidad-precio); hotel nuevo, limpio, con una cocina completa, con desayuno sencillo, habitaciones amplias, diseño razonable. El hotel está en el otro lado de la farmacia Rite Aid, con suministros solares, además de frutas frescas, otros, muy conveniente. El hotel deja Cleveland Clinic y Cleveland Art Museum a 10 minutos a pie, y la ubicación es excelente. Hay un pequeño lago en la orilla del museo de arte, el entorno es hermoso. Conducir en 10 minutos es un gran super David y super super superior.

No es bueno, muy cerca del cliente

My husband is a 23 year United States Veteran who has served active duty during several deployments. He is also a disabled American Veteran. Tonight, I was absolutely appalled at how horribly he was treated as we checked into the Westin Downtown in Cleveland, Ohio. It is a Marriot Bonvoy property and I am a member of their loyalty club. We had pre-paid for our room and I presented my husband's letter, from his VA Dr., stating the need for his dogs to travel with him. They are trained, crated and good travelers. She stated the letter meant nothing and she demanded to know how the dogs were trained and what my husband's disability was. This is even a pet friendly hotel! She was very rude and began to raise her voice. She was finally hollering at us in front of other guests because she said we did not know what we were talking about. No one deserves to be treated this way but especially an American Veteran. She embarrassed us and made us feel horrible. She berated us and told us our letter meant nothing. We had just stayed 5 previous nights, in other hotels, without issue. One was a Westin hotel by Marriot Bonvoy. Sadly, the people in the Lobby just stared at us and did not stand up for my husband. No one cared that he was a Veteran. She finally kicked us out of the hotel and did not reimburse us for our room. We have never been kicked out of anywhere in our over 60 years of life. She said she was calling security if we did not get out now. I told her I was going to report her and she said, ”Fine, do it.” I asked for her business card and this manager stated she did not have one. I asked her name and she said, ”Lisa with a y.” She would not tell me her last name and instructed the other desk person not to tell us her name. It was late, we had driven most of the day and we were so tired. This was supposed to be a fun trip to celebrate our 39th wedding anniversary. I cannot imagine any manager hollering and treating anyone the way my American hero was mistreated. I do hope Marriot Bonvoy does take action against this rude manager and refunds our money. She has actually broken the law by her illegal demands from my husband. There are no words.

El hotel es espectacular (nuevo) y su ubicación excelente, pero la atención es deplorable, el desayuno nefasto, empeorado, si es posible, por el inadecuado (por calificarlo suavemente) trato del personal que lo atiende. Y, para rematar, te cobran lo que no deben. Para prescindir de nada que no sea el alojamiento.

Las habitaciones necesitan actualizar el piso del baño y el piso sucio buscando muebles dañados y usados La tasa de la habitación era demasiado para las condiciones que parece que están tratando de hacerse cargo de Covid es ok para cargar sin embargo usted también tiene dar a los clientes lo que están pagando ¡Por y luego algunos ser un miembro de honor Hilton no te da nada más que unas pocas botellas de agua lol!!!!

Отель средний,в первом номере сгорел обогреватель и видно было что его чинили даже не собрали обратно . Раньше указанного времени не заселяют без доплаты как во многих отелях. Ванная в плачевном состояние . В принципе на одну две ночи сойдет за эту цену . На ресепшен купить напиток или что либо еще только наличные .

En el hotel, el hotel de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la El hotel de la ciudad de Angel fue muy profesional y mantuvo una actitud positiva a pesar de que me habían dado algunos pasos en la reserva de la habitación, y me aseguró que me cuidaría desde el momento en que caminé por la puerta hasta el momento en que me eché. Angel fue realmente arriba y más allá para asegurarse de que mi estancia fue grande y si reservas con este hotel estoy seguro que ella hará lo mismo por ti.

Me encanta este hotel hermosa habitación excelente servicio personal increíble habitaciones limpias excelente área Recomiendo a todos que vengan a quedarse aquí en el patio Marriott, vale la pena cada dólar

The clerk explained couldn't use hilton points in person. So very reluctantly she called hilton for me as I ask her to. Did it on her cell phone and she handed me her phone was made to feel very awkward. AT one pointed I apologized for her being inconvenienced to which she made no eye contact with me and mumbled under her breathe. Not to mention her appearance was a cross between punk rock star meets the age of over 60. No problem with the room except the carpet was worn very thin and you could see spots where drinks had been spilled and not shampooed clean. Also I ask for late check out 1:00. She wasn't very accommodating. But said she'd be there and remember my request. Needless to say house keeping knocked on our door at 11:00. Oh yeah, she did ask me if I wanted the water I was entitled to. When I told her it was my birthday she offered me a free candy bar. Upon check out the clerk still seemed annoyed I didn't get good vibes as far as customer service was concerned. Will choice a different hotel next time I go to MGM for a concert.