Hoteles cerca de Museo Amon Carter, Fort Worth

El tamaño de la habitación del hotel está bien. El conjunto es un poco viejo. El equipo de la habitación está mal.

Great location, staff were kind, gym served my needs, laundry dryer cycle took far too long in laundry room. Quality of room is what was expected considering price and location.

Little had to find, tucked away, but not so bad once you've done it once. Otherwise pretty average Springhill Suites with the usual (noisy) wall HVAC, and tiny bathroom area. Comfortable bed. Seemed like it may have been fairly recently renovated (except the elevators which run like molasses!)....

El hotel nos ha decepcionado en general, pero, aunque no somos muy exigentes o demasiado críticos, nos ha dejado a la vista en varios puntos. La piscina no estaba disponible por mantenimiento, y luego nos fuimos a nuestra habitación, y la cama se había hecho sin que el personal notara que los huéspedes anteriores habían urinado en la matrícula. Me sentí desagradable de estar abajo en hojas húmedas. El recepcionista nos dio otra habitación, pero sin ofrecerle una disculpa. Después de eso, hubo varias otras pequeñas inconvenientes, como la ausencia de condicionador en el baño, no hay bañera de waffle o cucharas al desayuno, y más.

Good and safe

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

酒店非常不錯，特別是早餐，很豐富很好吃，一直到10點，全天有咖啡和熱水可以喝，感覺很好，最近在美國住過的酒店最好的感觸。

Good place to stay at