Hoteles cerca de Iglesia de Molo, Iloílo

The hotel has a good location. The room is spacious enough, and the food selection is also good. However, our overall experience was disappointing. First, the room air-conditioning unit was very noisy, which affected the comfort of our stay. Second, some personnel were less attentive and, sadly, came across as condescending. One particular incident happened when one of my friends asked for extra tissue paper. The staff simply said that the only tissue available was the one already provided on the table. However, when I was the one who asked for extra tissue, they gave me some. This was disappointing because it showed inconsistency in service. Guests should be treated with the same attentiveness and courtesy, regardless of who is asking. Another unpleasant experience happened after we had dinner at Festive Mall. We bought takeaway drinks from Starbucks and passed by the hotel pool area. Since there were no other guests there, we sat down for a while to enjoy the view. However, one of the bar personnel immediately approached us and, in an arrogant tone, said that outside food and drinks were not allowed. I understand that hotels have policies, but the way the policy was communicated was offensive and unnecessary. I also booked a room for three guests, but the amenities provided were only good for two. I still had to call and request the additional items. Honestly, I do not usually book hotels like this because I often feel they are not worth the money. I booked this stay mainly so my friends could experience it. Unfortunately, this experience turned out to be very disappointing. Overall: Good location, spacious room, and good food selection. However, the service needs serious improvement. For the price, I expected better promptness, gentleness, attentiveness, and consistency from the personnel. Sadly, I have experienced better service from other hotels with lower rates than Richmond.

El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro

El personal fue muy amable y nos ayudó mucho. El desayuno era variedad y los habitaciones eran grandes y limpias.

The hotel itself is absolutely beautiful. The lobby was elegant, spacious, and impeccably clean, creating a luxurious first impression. Our room was even more impressive — modern, spotless, well-maintained, and equipped with everything we needed for a comfortable stay. The bed was incredibly soft and comfortable, the linens smelled fresh, and the room offered a stunning view that made every morning feel special. Housekeeping did an excellent job every day, always ensuring the room remained tidy and fully stocked. One of the highlights of our stay was the exceptional customer service. Every staff member we encountered was polite, attentive, and always willing to help. Whether it was assisting with our luggage, giving recommendations for nearby attractions, or responding quickly to requests, the service consistently went above and beyond. It’s rare to find a hotel where every employee genuinely seems to care about the guests’ experience. The amenities were also outstanding. The swimming pool area was relaxing and beautifully maintained, perfect for both families and couples. The hotel’s restaurant served delicious food with a wide variety of options for breakfast, lunch, and dinner. The breakfast buffet in particular was excellent, offering both local and international dishes that were fresh and flavorful. The atmosphere throughout the property was peaceful, relaxing, and ideal for a much-needed getaway. The location of the hotel was another major advantage. It was conveniently situated near popular tourist spots, restaurants, and shopping areas, making it easy to explore the area while still enjoying a quiet and comfortable retreat at the end of the day. Overall, our stay was truly memorable, and I can confidently say this was one of the best hotel experiences we’ve had. Everything — from the cleanliness and facilities to the outstanding hospitality — was top-notch. I would highly recommend this hotel to anyone looking for comfort, relaxation, and exceptional service. We will definitely be returning in the future and are already looking forward to our next stay.

El hotel está situado cerca de SM ililo y hay muchas opciones de comida barata fuera y dentro del hotel. Nuestra preocupación es que las paredes son finas y hechas de madera de plywood que podemos escuchar fácilmente la conversación y la televisión de los vecinos. Servicio y limpieza están bien, estacionamiento muy limitado

We are locals of Iloilo and always on staycation in several hotels in the city. This is the first time we stayed in citadines  mngt in the city which formerly amigo terrace hotel.  We booked 2 rooms for week end stay. Room is nice, comfortable. Location is great. Staffs are warm and friendly.  Breakfast is rubbish ! Boom panis! Yes , the fried rice is spoiled not just normal spoil but it’s webbed liquid. For sure it’s over a day or stored completely out of temperature. To align with similar 4 stars in the city in terms of food, this hotel is behind. Limited selection charging of 400 pesos for breakfast, agree that this is cheap also compare to other hotels.  The whole family didn’t enjoyed the breakfast, we ate but with the doubt of unsafe food.

La habitación está bien preparada. Mantenga la habitación abierto.

Don’t expect much from this Inn. AC water heater and WiFi are strong. Stayed for 5N sheets and towels are self serve. Rooms never serviced. Bathrooms are minimum standards like a home stay. Local breakfast comes in a pre-packed styrofoam and 3-1 coffee mix. Free flow from a water dispenser. Conveniently located near Festival Walk and a nice little cafe with espresso machine.

The room is great. Location is near SM City Iloilo, walking distance. Near the diversion road, didn’t expect that our room has a refrigerator, microwave, sink and even a dining table. Just like a pad. We stayed at Bangkok room, just so know the free wifi can’t reach the room though.

El personal fue amable y útil desde la habitación de joven isang es posible emitir sa AC así que le pedí que comprobara y ella hizo pero el mismo padin así que decidió transferir a mi amigo a otra habitación. La ubicación es agradable malapit sa mall pero sobre los datos de limpieza OK sya desde siempre kami nag estadía dito tal vez kulang na sila sa personal que es por eso que otras áreas son hindi está bien pero es una buena estadía.