Hoteles cerca de Estación de Yamagata, Yamagata

Una experiencia muy buena. El hotel está convenientemente ubicado, a unos 10 minutos a pie de la estación del teleférico; el baño público es un poco pequeño, pero el kaiseki-fubu (baño de aire) es gratuito; ¡la comida es exquisita y deliciosa!

Absolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great. The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.

Realmente buen hotel en Zao onsen. La ubicación es fácil de encontrar y aparcamiento gratuito para el huésped. La habitación es grande y limpia. Me encanta la ventana en nuestra habitación ver la nieve cayendo y la pequeña cubierta también. No hemos reservado la cena y el desayuno, así que no sé el sabor de la comida. Pero, el arañazo es realmente genial!! Me encanta el arañazo al aire libre que puede ver la vista de la montaña Zao mientras se baña y la nieve cae en la cabeza!! pero sólo el miedo de oso. ¡Qué agradable quedarse aquí!

The trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again. - Before arrival, I called the hotel twice using trip.com but no one answered. - There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest. - I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area. - On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised. - There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”. Overall, the room is spacious and clean but the service did not meet the expectations.

Fue nuestra primera vez en un hotel de aguas termales y nos dio una muy buena experiencia. Fuimos a 5 aguas termales. El paisaje visual de cada fuente termal fue súper bueno. La habitación era espaciosa y limpia. que era necesario mejorar la comida.

Even though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.

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Not as clean as I've come to expect of japanese properties. For some reason, the cleaning lady/man left some black rubber debris on the floor which looked sus and I ended up cleaning after them 😑 The onsen is small and old, but tolerable due to its sufficient heat. Breakfast is good but it ends up taking up precise (and critical) time because breakfast starts at 730, and by the time I got to the ropeway station (at 810) the queue is already super long and I waited three hours before boarding the cable car. Only one staff (mixed race?) speaks English and he doesn't look particularly friendly like other Japanese staff, but I suppose he's helpful enough to Western standards.

It’s quite a big hotel, 3 buildings are connected and there are many rooms. The rooms are a bit outdated but still maintained well. Service was good and flexible. Transportation to the village is quite necessary when the roads are covered by snow, especially with luggage. They have free shuttle bus which is great. Best parts: 1. Dinner semi-buffet has unlimited alcoholic beverages including local sake, draft beer and wines. 2. Ski & board rental shop is right outside of the hotel. Although hotel only accept cash for the lift ticket, you can rent the gear (rental shop accepts credit card) and ski down the hill (20sec) to the cable ticket counter to buy ticket, pay by credit card. The location has lifts 5,6 and cable 4

La mejor experiencia que podía obtener de este lugar fue que el dueño era un gran chef y excepcional con sus conversaciones y moderaciones en enviar y dar la bienvenida a sus clientes. La ubicación es también maravillosa, ya que es tranquilo, pero no lejos de las principales áreas para comer y transitar en Yamagata. Sólo el descuento probablemente sería el tubo caliente como ella lo está manejando por sí sola y si hay más personas que viven allí esa noche, puede tener un poco de suciedad, así que seguiré usando las duchas lo haría. ¡Amo el lugar tanto!