Usuario invitado
26 de enero de 2024
I travel a lot for work purposes and have never felt the independent need to write a review on any of the usually 3- or 4- star hotels I reside at. After four stays at the Blue Lagoon, I decided I could not ignore the need to publicly congratulate the managmenet and staff and to say that, taking everything into account, the Blue Lagoon is the BEST value for money hotel I have ever stayed at in my 72 years - yes, I am 72 and have worked since I was 23. The venue - at the mouth of the Nahoon at the Indian Ocean - is supreme! The beautiful peaceful and secure beach and safe swimming areas, the picture perfect setting between the hills and the sea and the protected areas out of the wind are exceptional. The food and general catering, pub facilities and service are consistently excellent - from perfect roasts to scrumptious seafood salads, as well as a huge and varied breakfast selection. The unique-to-East London-hotels coffee blend, Miko, which they serve, is also something to savour. The premises are very well secured, especially at night. The accommodation in the rooms and suites I have stayed in are well appointed, everything works and maintained daily to a high standard. I once had an issue with wi-fi reception and it was immediately attended to. The ultimate in service for me was when I had left my vehicle lights on overnight, leaving the battery flat. I only discovered that the next morning when I was on the verge of leaving for an important appoin**ent with no time for mishaps. I went to reception to ask for help. The assistant there was attentive and within minutes the Head Chef and other staff members came to my rescue. They were all extremely sympathetic and not once did I get the feeling that they were irritated by having to leave their workplaces to help an old lady who was so stupid to leave her lights on. I just want to stress that I am an entirely independent, honest reviewer, who has no association with the hotel or any of its staff at all. I am simply genuinely impressed with a level of service that one rarely encounters in South Africa today - especially in hotels. Blue Lagoon - the best hotel in South Africa!
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