Sotetsu Grand Fresa Kumamoto

Valoraciones de Sotetsu Grand Fresa Kumamoto

Sotetsu Grand Fresa Kumamoto

2 Chome-2-23 Shimotori, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0807, JapanVer datos del hotel
Sotetsu Grand Fresa Kumamoto
Sotetsu Grand Fresa KumamotoSotetsu Grand Fresa KumamotoSotetsu Grand Fresa Kumamoto
Encuentra habitaciones disponibles para tus fechas de viaje
Igualamos los precios
1 noche

Valoraciones de usuarios

4.6/5
Fabuloso
532 valoración
Valoraciones reales
Ubicación4.7
Instalaciones4.6
Servicio4.6
Limpieza4.7
Filtrar por:
Ordenar por:
Todos los comentarios(532)
Valoraciones positivas(530)
Valoraciones con fotos/vídeo(166)
Conveniente para ir de compras(109)
Cerca de la zona comercial(108)
Buena relación calidad-precio(49)
Habitaciones grandes(46)
Desayuno estupendo(43)
Me alojaría de nuevo(16)
Excelentes artículos de aseo(9)
Personal de recepción amable(8)
Valoraciones negativas(2)
Usuario invitado
Habitación estándar (2 camas), no fumadores
Fecha de estancia: dic 2024
Parejas
15 valoración
5.0/5
Excepcional
Fecha de publicación: 12 dic 2024
Excellent room space & location. Hotel is very nic with Christmas decorations. Room is clean. Great stay!
Traducir
6/7
Respuesta del alojamiento: Dear Guest,Thank you very much for choosing to stay with us and for your wonderful feedback.We are delighted to hear that you enjoyed the spacious room and our convenient location.It's great to know that you appreciated the Christmas decorations and found the room clean.We look forward to welcoming you back for another great stay!Sincerely,Sotetsu Grand Fresa KumamotoFront Desk
Heu
Habitación doble acogedora, no fumadores
Fecha de estancia: nov 2024
Parejas
37 valoración
5.0/5
Excepcional
Fecha de publicación: 10 nov 2024
Nice and convenient location for stay in Kumamoto. Breakfast is nice and available parking nearby.
Traducir
Respuesta del alojamiento: Thank you for your feedback! We are delighted to hear that you found our location convenient for your stay in Kumamoto and that you enjoyed the breakfast. It's great to know that the nearby parking was also a plus for you.We look forward to welcoming you back on your next visit!Bestregards,Frontdesk
Usuario invitado
Habitación doble acogedora, no fumadores
Fecha de estancia: oct 2024
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 16 oct 2024
Good service, easy to check in and the room is comfy , it suits for family or couples trip , I love here so much!!
Traducir
Respuesta del alojamiento: Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our service and found the check-in process easy. It’s great to know that our rooms provided comfort for your family or couples trip.Your love for our hotel truly warms our hearts, and we look forward to welcoming you back for another enjoyable stay!Best regards,Frontdesk
EmJTravels
superior - no fumadores (2 adultos)(cama doble grande)
Fecha de estancia: ago 2024
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 5 sep 2024
Cleanliness 🫧 4/5; - absolutely fine room, clean bathroom and bed linens, carpet has seen better days but not terrible! Location📍 5/5; - 5 min walk from train station and located next to loads of restaurants and malls! - We needed 24hr parking for our bike and it was super close and cheap Service 🛎️ 5/5; - Check in was self service but staff were super friendly and more than happy to help! Amenities ☕️ 5/5; - Really nice free toiletries and bits and bobs for the room available at front desk (face wash, lotion, face masks, coffee packs, razors etc) - lots of choice for buffet breakfast
Traducir
Respuesta del alojamiento: Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay with us and appreciated the cleanliness of your room, as well as the convenient location near the train station and various dining options.We are also thrilled that our staff made a positive impression during your self-service check-in, and that you found our amenities and breakfast offerings to your liking. Your kind words about our free toiletries and breakfast selection mean a lot to us.We appreciate your feedback regarding the carpet, and we will certainly take it into consideration as we continue to improve our facilities.Thank you once again for your wonderful review. We look forward to welcoming you back in the future!Best regards,Frontdesk
Usuario invitado
Habitación doble acogedora, no fumadores
Fecha de estancia: jul 2024
Parejas
9 valoración
5.0/5
Excepcional
Fecha de publicación: 8 jul 2024
Good value for money, location is good, self service checking area had staff at hand go assist. Hotel is very generous with help-yourself amenities from makeup remover, face mask to drip coffee bags. Room was comfortable and clean.
Traducir
Respuesta del alojamiento: Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very pleased that you were satisfied with the location, service, and amenities.We will continue to strive to improve our service.We look forward to seeing you again.Front desk staff
Ouisuuuuu
Habitación doble acogedora, no fumadores
Fecha de estancia: jul 2024
Viaje con amigos
16 valoración
5.0/5
Excepcional
Fecha de publicación: 22 jul 2024
Very nice!! There are comb, mask, body lotion you can take. The room is large enough and very convenient.
Traducir
Respuesta del alojamiento: Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very pleased that you were satisfied with the room and amenities and that you left a high rating.We will continue to strive to meet your expectations.We look forward to seeing you again.Front desk staff
Emily
superior - no fumadores (2 adultos)(cama doble grande)
Fecha de estancia: jul 2024
Viaje con amigos
4 valoración
4.7/5
Fantástico
Fecha de publicación: 8 jul 2024
I have been staying in Sotetsu group before, the experience is okay, but this one is excellent in all aspects. It is new, centralised location and good service. It is right in the center of the 2 big Dori, within walking distance to Kumamoto Castle, 7mins walk to Sakura MACHI bus terminal. Highly recommend. Will stay again if come next time.
Traducir
Respuesta del alojamiento: Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We would like to thank you again for choosing the Sotetsu Group following your previous stay.We are honored to have met your expectations this time around.We would also like to thank you for recommending us to your stay.We look forward to seeing you again next time.Front desk staff
MinL
Habitación Superior Twin para No Fumadores (3 Adultos)
Fecha de estancia: nov 2024
Familias
6 valoración
4.2/5
Muy bueno
Fecha de publicación: 30 nov 2024
No parking at the hotel, need to park at any 3 nearby but limited cars parking spaces. We park from 7pm to 9am about Yen$16000 weekday
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for choosing to stay with us and for sharing your feedback.We appreciate your understanding regarding the parking situation. While we do not have parking available at the hotel, we are glad to hear that you found nearby options.We will continue to work on providing the best experience for our guests. If you have any further questions or need assistance, please feel free to reach out.We hope to welcome you back in the future!Sincerely,Sotetsu Grand Fresa KumamotoFront Desk
Chun Wei
Habitación doble acogedora, no fumadores
Fecha de estancia: sep 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 3 oct 2024
👍 location
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for your positive feedback! We're glad to hear you enjoyed our location. We hope to welcome you back to Sotetsu Grand Fresa Kumamoto soon!Best regards,Front Desk StaffSotetsu Grand Fresa Kumamoto
sammiiic
Habitación doble acogedora, no fumadores
Fecha de estancia: oct 2024
Familias
7 valoración
4.5/5
Fabuloso
Fecha de publicación: 15 oct 2024
Amazing location! Cleanliness can be improved in room. Hotel staff are friendly and welcoming with great services.
Traducir
Respuesta del alojamiento: Thank you for your feedback! We are thrilled to hear that you enjoyed our amazing location and found our staff to be friendly and welcoming. Your kind words about our service mean a lot to us.We also appreciate your comments regarding the cleanliness of the room. We take this feedback seriously and will work to improve our cleaning standards to ensure a more comfortable stay for our guests.We hope to welcome you back in the future for an even better experience!Best regards,Frontdesk
Seng Chean
Habitación doble acogedora, no fumadores
Fecha de estancia: abr 2024
Parejas
11 valoración
4.5/5
Fabuloso
Fecha de publicación: 7 abr 2024
Great location, closer to Kumamoto Castle, shopping and restaurants. Hotel is big and clean. The only concern is the car park , no nearby parking and very expensive. Always consult the hotel staff for a discount car park area , within 5 minutes walking distance.
Traducir
Respuesta del alojamiento: Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy to hear that you were satisfied with our location and facilities.We apologize for any inconvenience caused by the parking lot.We look forward to your next visit.front staff
明明
Habitación doble acogedora, no fumadores
Fecha de estancia: ene 2024
Parejas
12 valoración
5.0/5
Excepcional
Fecha de publicación: 31 ene 2024
Amazing new hotel located at the 下通 and near Sakura machi. Price is very very reasonable and spacious rooms with lots of amenities provided. Most reputable restaurants are nearby. Shopping is even better cos it’s located in the heart of Kumamoto City.
Traducir
6/12
Respuesta del alojamiento: Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are glad that you were satisfied with our location and new facilities, and that we were able to assist you with your trip.We look forward to your next visit.front staff
Usuario invitado
superior - no fumadores (2 adultos)(cama doble grande)
Fecha de estancia: ene 2024
Parejas
6 valoración
4.7/5
Fantástico
Fecha de publicación: 20 ene 2024
The location of this hotel is very convenient. Just take the airport bus to Sakuragicho Terminal. The upper floor of the base is a large department store, which sells clothing, food, housing, international brands, local specialties, etc. It only takes 6-8 minutes to walk through the Shinmachi Street shopping street. To the hotel, you pass by various shops and restaurants. The hotel is newly built and has a simple style. The lobby is fresh and comfortable. The staff are very polite and you can check in by yourself. The customer floor is bright and clean. The room area is about 20 square meters. It is equipped with 2 chairs and a small dining table for easy shopping and eating back in the room. The room is fully equipped with daily supplies. The best thing is that the room has independent air conditioning with cooling/heating provided! We stayed for 5 nights and both of us said we were really satisfied and liked it. Hope to stay again in the future!
Traducir
6/13
Respuesta del alojamiento: Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy that you were satisfied with your stay for 5 nights.We are honored to hear that the location, staff response, and facilities met our customer's needs.We will continue to strive to meet the expectations of our customers.We look forward to your next visit.front staff
可愛的寶
Habitación Superior Twin para No Fumadores (3 Adultos)
Fecha de estancia: ene 2024
Viaje con amigos
15 valoración
5.0/5
Excepcional
Fecha de publicación: 18 feb 2024
The place was super good!! very convenient to the shopping mall. just next to 7-11 and family mart. near to the castle. The hotel was clean and provided travel set. The room was clean. I can understand the room is small but enough for three people. will stay again if i come here.
Traducir
Respuesta del alojamiento: Thank you very much for using Sotetsu Grand Fresa Kumamoto.We are very happy that you were satisfied with our location and facilities during your stay.It feels a little cramped for 3 people, but I'm glad you had a good time.We will continue to strive to meet the expectations of our customers.We look forward to your next visit.front staff
Habitación Superior Twin-No fumadores (2 adultos)
Fecha de estancia: jul 2024
Familias
12 valoración
4.5/5
Fabuloso
Fecha de publicación: 8 ago 2024
Very good location and many restaurants and 7-11 near the hotel. Walk to Donki within 5 mins. Will stay again for coming if I go to this place again.
Traducir
Respuesta del alojamiento: Thank you for choosing to stay at our hotel and for taking the time to share your experience.We are delighted to hear that you found our location to be very good and convenient, with many restaurants and a 7-11 nearby. It's great to know that you could walk to Donki within 5 minutes. We are thrilled that you would choose to stay with us again if you visit this place in the future.Your positive feedback is a great encouragement to our team. We will continue to strive to provide excellent service and a comfortable stay for all our guests.Thank you once again for your kind words. We look forward to welcoming you back on your next visit.Frontdesk