No. 693, Eko Cheras, N-G01, Batu 5, Jln, Kuala Lumpur, 56000, MalaysiaVer datos del hotel
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1 noche
Valoraciones de usuarios
4.4/5
Muy bueno
213 valoración
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Valoraciones reales
Ubicación4.4
Instalaciones4.3
Servicio4.5
Limpieza4.4
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Todos los comentarios(213)
Valoraciones positivas(205)
Valoraciones con fotos/vídeo(65)
Limpio y ordenado(49)
Habitaciones estupendas(36)
Cerca de la zona comercial(31)
Conveniente para ir de compras(24)
Bien comunicado(16)
Tranquilo y confortable(8)
Piscina estupenda(6)
Mala insonorización(6)
Valoraciones negativas(8)
Usuario anónimo
Habitación individual estándar
Fecha de estancia: 2024 年 12 月
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 2024 年 12 月 18 日
The location is very close to the playground, shopping malls, supermarkets and restaurants. MRT is nearby, Very suitable and convenient.
In terms of the hotel, the customer service staff is very friendly. The design of the room is not very ideal for hotel accommodation. Especially the toilet door and the washing area are too close to each other so that they cannot be used at the same time. Once the door is opened, it will disturb the other washing. There is no air conditioning in the corridor and elevator, which is a bit stuffy.
The bed is very comfortable, and it is suitable for children. It is not suitable for three people to choose a single bed, which is too small. The swimming pool is very clean and beautiful, and the children also like it.
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Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your detailed feedback. We're glad to hear that you appreciated the convenient location, friendly customer service, comfortable beds, and clean swimming pool. It's wonderful to know that the children enjoyed their time as well. We take note of your concerns about the room design, particularly regarding the toilet door and washing area arrangement, as well as the lack of air conditioning in the corridor and elevator. Your observations are valuable for us to improve. We also understand your point regarding the single bed's size for three people.We hope to have the opportunity to host you again and provide an even better experience next time! Best Regards,INNSiDE by Melia Kuala Lumpur Team
JIN YI
Habitación individual estándar
Fecha de estancia: 2024 年 12 月
Familias
13 valoración
4.0/5
Muy bueno
Fecha de publicación: 2024 年 12 月 10 日
Baby cot provided. Bathroom door stuck cannot fully open. Toilet bowl cover broken. Attach to shopping mall, very conviniece.
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Respuesta del alojamiento: Dear Guest,Thank you for your feedback! We're glad you found the baby cot helpful and appreciated the convenience of being attached to the shopping mall.We sincerely apologize for the issues you faced with the bathroom door and toilet bowl cover. Your comments have been shared with our maintenance team to ensure these are addressed promptly.We hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,INNSiDE by Meliá Kuala Lumpur
Usuario invitado
Habitación individual estándar
Fecha de estancia: 2024 年 11 月
Personas que viajan solas
12 valoración
4.2/5
Muy bueno
Fecha de publicación: 2024 年 12 月 5 日
The location is good which is nearby emo Cheras mall. Overall is nice just the toilet have some odour, probably from the drain.
Amenities is quite nice, it would be perfect if there is worker or lifeguard at pool area!
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback! We're delighted to hear you enjoyed our convenient location near EkoCheras Mall and found our amenities satisfactory.We sincerely apologize for the issue with the toilet odor; this has been shared with our housekeeping and maintenance teams for immediate attention. Your suggestion about having staff or a lifeguard at the pool area is greatly appreciated, and we will certainly consider this to enhance our guest experience.Thank you once again for your valuable input, and we hope to welcome you back for an even better stay in the future!Best regards,INNSiDE by Meliá Kuala Lumpur
Shan Cheng
Habitación individual estándar
Fecha de estancia: 2024 年 11 月
Parejas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 2024 年 12 月 3 日
It was a brief yet pleasant stay.
Comfy mattress, clean & well maintaned room.
The place and ambience are very clean and contemporary - young and relaxed feel - with good WiFi connectivity.
Hotel staffs were exeptional, from front desk also housekeeping.
I will definitely be coming back. Keep up the great work!
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Respuesta del alojamiento: Dear Shan Cheng,Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you had a brief yet pleasant stay and enjoyed our comfortable mattress, clean and well-maintained room, and the modern, relaxed ambiance of our hotel.Your compliments about our exceptional team, from the front desk to housekeeping, mean a lot to us. We’re dedicated to providing the best service, and it’s wonderful to know our efforts made your stay memorable.We look forward to welcoming you back for another fantastic stay. Thank you once again for your encouragement and support!Warm regards,INNSiDE by Melia Kuala Lumpur Team
Usuario anónimo
Habitación individual estándar
Fecha de estancia: 2024 年 9 月
Familias
17 valoración
4.2/5
Muy bueno
Fecha de publicación: 2024 年 10 月 1 日
Nice hotel. New hotel so all furniture is still new but i think the size of the room and the price are just not worth it. The room is small. The bathroom is so small. Breakfast is just nice. But it's okay for solo travelers.
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback! We're glad you found our hotel nice and appreciate the new furnishings. We understand your concerns regarding the room size and bathroom; we strive to provide a comfortable experience for all our guests. It's great to hear that you found breakfast satisfactory, especially for solo travelers. We value your input and will use it to improve our offerings. We hope to welcome you back for a better experience in the future!Best Regards,INNSiDE by Melia Kuala Lumpur Team
Pellycite
Habitación individual estándar
Fecha de estancia: 2024 年 8 月
Personas en viajes de negocios
1 valoración
5.0/5
Excepcional
Fecha de publicación: 2024 年 8 月 8 日
Good service, Nice location, very convinent. The hotel room is clean.It is also Very close to the MRT station.
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Respuesta del alojamiento: Dear Pellycite,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed the convenient location, the cleanliness of your room, and our proximity to the MRT station. Your satisfaction is our top priority, and we're glad we could meet your expectations.We hope to welcome you back soon for another great stay!Best Regards,INNSiDE by Meliá Kuala Lumpur
AydenH
Habitación individual estándar
Fecha de estancia: 2024 年 7 月
Familias
5 valoración
4.5/5
Fabuloso
Fecha de publicación: 2024 年 7 月 8 日
Thank you for fulfilling my request for a birthday decoration in the room.
I was quite surprised with the price paid, we can get super nice and clean upgraded unit.
For sure will come again.
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Respuesta del alojamiento: Dear AydenH,We're delighted to hear that you enjoyed the birthday decoration and found the upgraded unit to be super nice and clean. It's wonderful to know that you had a pleasant surprise and felt the stay was good value for money. We look forward to welcoming you back again soon!Best regards,INNSiDE by Meliá Kuala Lumpur Team
Usernotavailble
Habitación individual estándar
Fecha de estancia: 2024 年 6 月
Reservas para otras personas
4 valoración
3.5/5
Fecha de publicación: 2024 年 7 月 22 日
From the moment I arrived, I was enveloped in a sense of tranquility and luxury that only a top-tier hotel can provide. Nestled in a pristine location, the hotels offers stunning views of the surrounding landscape, which perfectly complement the serene ambiance of the property. The check-in process was seamless, with staff members who were not only professional but also genuinely warm and welcoming.
The accommodation at the hotel exceeded all my expectations. My room was spacious, impeccably clean, and tastefully decorated with modern yet cozy furnishings. The bed was incredibly comfortable, ensuring a restful night’s sleep, and the view from my balcony was simply breathtaking. Every detail, from the high-quality linens to the thoughtful amenities, made it clear that guest comfort is a top priority here.
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Respuesta del alojamiento: Dear Guest,Your review beautifully captures the essence of your stay, highlighting the luxurious atmosphere, attentive service, and attention to detail that made your experience so memorable. Your words reflect the exceptional standard of hospitality provided, and they will surely resonate with others looking for a similar experience. Thank you for sharing such a glowing and detailed review!Best Regards,INNSiDE by Melia Kuala Lumpur Team
Usuario anónimo
Habitación individual estándar
Fecha de estancia: 2024 年 6 月
Personas que viajan solas
11 valoración
4.7/5
Fantástico
Fecha de publicación: 2024 年 7 月 3 日
tranquil is the word i would describe this hotel when i stayed there for 2 nights. the rooms are new and cozy and when i wss there, it has free minibar items in the room and I was also able to get late check out at 2pm. the location is strategic, linked to ekocheras mall and you will have no problem to get your dining experience, entertainment and other necessities. the staff are also friendly and helpful during check-in and check-out. room fir improvement: perhaps to open its cafe for all day dining instead for just breakfast.
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Respuesta del alojamiento: Dear Guest,Thank you for your detailed and positive review! We're thrilled to hear that you found our hotel tranquil and enjoyed the new and cozy rooms, complimentary minibar items, and late check-out. It's great to know that our strategic location and friendly staff enhanced your stay.We appreciate your suggestion regarding the cafe and will certainly take it into consideration for future improvements. We look forward to welcoming you back soon!Best regards,INNSiDE by Meliá Kuala Lumpur Team
Usuario anónimo
Habitación individual estándar
Fecha de estancia: 2024 年 6 月
Personas en viajes de negocios
102 valoración
5.0/5
Excepcional
Fecha de publicación: 2024 年 6 月 21 日
I always love the location of this hotel, is attached to a mall and also surrounded with a lot of shops nearby. Besides, I also love the cleanliness of the hotel room. However, I guess they should improve the coolness of the air conditioning.
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Respuesta del alojamiento: Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoy the convenient location attached to the mall and the cleanliness of our hotel rooms. Your suggestion regarding the air conditioning is noted, and we will address this with our maintenance team to ensure our guests' comfort.We appreciate your stay and look forward to welcoming you back for another enjoyable experience.Best regards,INNSiDE by Melia Kuala Lumpur Team
Garfieldtang
Habitación individual estándar
Fecha de estancia: 2024 年 6 月
Personas que viajan solas
31 valoración
5.0/5
Excepcional
Fecha de publicación: 2024 年 6 月 10 日
Friendly and helpful front desk, fully equipped room with nice city views, inside a shopping mall which accessible to LRT service.
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Respuesta del alojamiento: Dear Garfieldtang,Thank you for your positive feedback! We're delighted that you found our front desk friendly and helpful, enjoyed the fully equipped room with nice city views, and appreciated the convenience of being inside a shopping mall with access to LRT service.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant experience!Best Regards,INNSiDE by Melia Kuala Lumpur Team
Usuario invitado
Habitación individual estándar
Fecha de estancia: 2024 年 12 月
Personas que viajan solas
5 valoración
4.7/5
Fantástico
Fecha de publicación: 2024 年 12 月 3 日
Really appreciate for late check out! Clean and comfort, shower gel, shampoo, toothbrush, toothpaste, comb, towel all provided. Not noisy.
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your wonderful feedback! We're delighted to hear that you appreciated the late check-out and found your stay clean, comfortable, and well-equipped with amenities.It's also great to know that you enjoyed the peaceful atmosphere during your time with us. Providing a seamless and relaxing experience is what we strive for!We hope to welcome you back again soon for another fantastic stay.Warm regards,INNSiDE by Melia Kuala Lumpur Team
Kentsley
Habitación individual estándar
Fecha de estancia: 2024 年 11 月
Personas que viajan solas
3 valoración
4.7/5
Fantástico
Fecha de publicación: 2024 年 11 月 15 日
Overall it is good and convenient. Easy and fast check in. The mall and food is ready for you to explore
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Respuesta del alojamiento: Dear Kentsley,Thank you for your kind review! We're thrilled to hear that you found your stay convenient and appreciated the quick check-in process. It's great that you enjoyed the mall and dining options nearby. We look forward to welcoming you back for another seamless and enjoyable stay! 🌟Best Regards,INNSiDE by Melia Kuala Lumpur Team
Col.Tan
Habitación individual estándar
Fecha de estancia: 2024 年 11 月
Parejas
2 valoración
3.5/5
Fecha de publicación: 2024 年 11 月 24 日
The size of the room was fine and the reception was welcoming. But the bathroom has some uncleaned stains and there were mosquitoes in the room which is very very annoying.
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Respuesta del alojamiento: Dear Col.Tan,Thank you for your feedback. We're glad you appreciated the room size and the welcoming reception. However, we sincerely apologize for the cleanliness issues in the bathroom and the inconvenience caused by mosquitoes. Your experience is important to us, and we’ll address these concerns promptly to ensure a better stay in the future. Thank you for bringing this to our attention.Best Regards,INNSiDE by Melia Kuala Lumpur Team
Usuario anónimo
The INNSIDE Room Extra
Fecha de estancia: 2024 年 10 月
Parejas
5 valoración
4.5/5
Fabuloso
Fecha de publicación: 2024 年 10 月 27 日
location is good..in eco cheras mall..but hotel parking at level 7 need to drive a bit far..shower hard to control cold water and hot water..breakfast choice no much..
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Respuesta del alojamiento: Dear Guest,Thank you for taking the time to leave your feedback. We’re glad you enjoyed our location within Eko Cheras Mall and found it convenient. We apologize for the inconvenience regarding the parking distance and shower temperature control. We also appreciate your input on breakfast variety, and we’re actively working on enhancing our guest experience in these areas.We hope to welcome you back for an improved stay next time!Warm regards,INNSiDE by Meliá Kuala Lumpur Team