Valoraciones de INNSiDE by Meliá Kuala Lumpur

Respuesta del alojamiento: Dear MayFong,Thank you for your feedback! We're glad you enjoyed our convenient location within the shopping mall, making dining, shopping, and exploring easy. We appreciate your comments regarding the parking area and will share them with the relevant team for future improvements. We hope to welcome you back for another great stay!Best Regards,INNSiDE by Melia Kuala Lumpur Team

Respuesta del alojamiento: Dear Guest,Thank you for your continued support and kind words! We're delighted to hear that you always enjoy your stay with us and appreciate our top-level room hygiene and great views. Your satisfaction means a lot to us, and we look forward to welcoming you back for another wonderful stay soon!Best Regards,INNSiDE by Melia Kuala Lumpur Team

Respuesta del alojamiento: Dear _MMC_,Thank you for your kind recommendation and for sharing your experience with us! We’re delighted to hear that you found our staff friendly and that you plan to visit again. We look forward to welcoming you back so you can enjoy our swimming pool next time!We appreciate your feedback regarding the parking and understand that it may be an inconvenience. Your comments are valuable, and we will continue to explore ways to enhance our guests' overall experience.Looking forward to your next stay! Best regards,INNSiDE by Meliá Kuala Lumpur Team

Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our hotel a reasonable option for a short stay. We appreciate your input and will continue striving to enhance our guest experience. We hope to welcome you back for an even better stay in the future!Best regards,INNSiDE by Melia Kuala Lumpur Team

Respuesta del alojamiento: Dear Rita around the globe,Thank you for your lovely feedback! We’re thrilled to hear that you found our hotel to be superb value for money and appreciated the cleanliness, facilities, and the little touches like complimentary drinks and room slippers. It’s also wonderful to know our team left a positive impression on you.We appreciate your suggestion regarding the breakfast variety for our occidental guests. Your input is invaluable, and we’ll work with our culinary team to enhance the breakfast offerings to better suit diverse preferences.We can’t wait to welcome you back for another fantastic stay!Warm regards,INNSiDE by Meliá Kuala Lumpur Team

Respuesta del alojamiento: Dear Garfieldtang,Thank you for choosing INNSiDE by Meliá Kuala Lumpur Cheras for the third time! We’re thrilled to know that you continue to enjoy your stays with us.It’s wonderful to hear that you appreciated the spacious and clean room with a city view, our friendly front desk team, and the variety in our breakfast offerings. We’re glad our location, with easy access to the shopping mall, eateries, and MRT station, added to the convenience of your trip.Your strong recommendation means a lot to us, and we can’t wait to welcome you back for your next visit to Cheras!Warm regards,INNSiDE by Meliá Kuala Lumpur Cheras

Respuesta del alojamiento: Dear JirehLin,Thank you for taking the time to share your thoughts regarding your recent stay with us.We’re glad to hear that you found our location next to EkoCheras Mall convenient. However, we sincerely apologize for the discomfort caused by the design of the toilet and the instability of the shower water temperature. We understand how these aspects can affect the overall experience, especially for families.Please rest assured that we have shared your feedback with the relevant teams to address the water temperature issue and to consider enhancements for future renovations that would better cater to all guest needs.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back and provide a much-improved experience.Warm regards,INNSiDE by Meliá Kuala Lumpur Cheras

Respuesta del alojamiento: Dear Kimot,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the nice view, the room, food, and services during your stay. It's great to know our staff made you feel welcome and that the atmosphere was pleasant, even on the weekend. Your recommendation means a lot to us, and we look forward to welcoming you back for another satisfying stay. Best Regards,INNSiDE by Melia Kuala Lumpur Team

Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your detailed feedback. We're glad to hear that you appreciated the convenient location, friendly customer service, comfortable beds, and clean swimming pool. It's wonderful to know that the children enjoyed their time as well. We take note of your concerns about the room design, particularly regarding the toilet door and washing area arrangement, as well as the lack of air conditioning in the corridor and elevator. Your observations are valuable for us to improve. We also understand your point regarding the single bed's size for three people.We hope to have the opportunity to host you again and provide an even better experience next time! Best Regards,INNSiDE by Melia Kuala Lumpur Team

Respuesta del alojamiento: Dear Guest,Thank you for your feedback! We're glad you found the baby cot helpful and appreciated the convenience of being attached to the shopping mall.We sincerely apologize for the issues you faced with the bathroom door and toilet bowl cover. Your comments have been shared with our maintenance team to ensure these are addressed promptly.We hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,INNSiDE by Meliá Kuala Lumpur

Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback! We're delighted to hear you enjoyed our convenient location near EkoCheras Mall and found our amenities satisfactory.We sincerely apologize for the issue with the toilet odor; this has been shared with our housekeeping and maintenance teams for immediate attention. Your suggestion about having staff or a lifeguard at the pool area is greatly appreciated, and we will certainly consider this to enhance our guest experience.Thank you once again for your valuable input, and we hope to welcome you back for an even better stay in the future!Best regards,INNSiDE by Meliá Kuala Lumpur

Respuesta del alojamiento: Dear Shan Cheng,Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you had a brief yet pleasant stay and enjoyed our comfortable mattress, clean and well-maintained room, and the modern, relaxed ambiance of our hotel.Your compliments about our exceptional team, from the front desk to housekeeping, mean a lot to us. We’re dedicated to providing the best service, and it’s wonderful to know our efforts made your stay memorable.We look forward to welcoming you back for another fantastic stay. Thank you once again for your encouragement and support!Warm regards,INNSiDE by Melia Kuala Lumpur Team

Respuesta del alojamiento: Dear Vonn,Thank you for your feedback! We're glad you found our location convenient. Hope to welcome you back again soon! Best Regards,INNSiDE by Melia Kuala Lumpur Team

Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback! We're glad you found our hotel nice and appreciate the new furnishings. We understand your concerns regarding the room size and bathroom; we strive to provide a comfortable experience for all our guests. It's great to hear that you found breakfast satisfactory, especially for solo travelers. We value your input and will use it to improve our offerings. We hope to welcome you back for a better experience in the future!Best Regards,INNSiDE by Melia Kuala Lumpur Team