Usuario invitado
21 de mayo de 2023
I have just returned from a 10 day stay, travelling with my 81 year old mum. On arrival we both received complimentary upgrades to (adjoining) ground floor Superior rooms, based on my enquiry to the hotel about having walk-in showers rather than over the bath showers as this is easier for my mum to access. We arrived very late and were given a picnic box and taken to our rooms via a golf cart. The complex is lovely, with beautiful plants, flowers and landscaping - and is immaculate. The rooms were clean and we had plenty of towels (including beach towels). We had a kettle, but no tea/coffee etc, which was fine as we had brought our own. The rooms were serviced every other day with an option to have the sheets changed or not - whatever is your preference. The food was fine with plenty of options (how many do you need??) - particularly the salad choices. The hot dishes were hot and I think the people who complain that the food was cold were those who wandered up and down, stacking their plates high and then going to get bread/condiments/drinks etc - so of course the food had cooled by the time they sat down to eat! The drinks were also fine - lots of choices included in the AI, but yes, they are the local options, so might not be what people are used to. If there is something you want that isn't included, they will make it for you and charge less than the bars in Mastichari! To clear up some comments in recent reviews:- - Someone mentioned 'feral' cats - ridiculous! Yes, there are several cats around (as there always are in Greece!) but they kept to themselves and didn't bother anyone. I saw one in the restaurant once, and it was shoo'd out by one of the table staff. - Someone also complained about ants and mosquito bites - you are in an environment where there are mosquitos for goodness sake, so take repellent and after-bite and they aren't a problem and ants will only be an issue if there is something for them to eat! - And someone else has said that the staff were not knowledgeable - but I couldn't disagree more. They were always super helpful and gave good local advice. Any problems with trips booked externally are not down to the hotel and should not be included in the reviews of Eurovillage!! We had a great stay and on our last day, we were given a complimentary room due to our late flight home and this is where I have to give a massive shout out to MARIA at Reception who is truly one of the most kind, helpful and genuine people I have ever met! She went out of her way to help us with every query and make our stay as enjoyable as possible - and she remembered our names and rooms numbers throughout our stay, which made us feel really special. We had a couple of very small *******, which are worth mentioning:- - We weren't aware that you have to pay for beach beds/umbrellas until we were on the beach (and it is quite a schlep from there back to reception to get a ticket with arthritic knees!), so perhaps that is something that could be
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