Hoteles cerca del Mabry Hazen House, Knoxville

We had a relatively nice 2 night stay. I wish I had done more research and realized that the Courtyard and the Residence Inn were on the exact same property. That was the difference of having free breakfast or not having free breakfast. Had I realized this I would have reserved the Residence. That said, the room was nice and clean. Check in and check out was smooth. We asked for more towels and we got them very quickly. There was onsite parking, but I would have liked to have seen valet or bell service at what is advertised as an upscale hotel. We would stay on the property again, but would prefer the breakfast option at Residence.

Probably the nicest of the Embassy suite locations I have visited! Right in the heart of Downtown Knoxville's Theatre District. You are walking distance to entertainment, shopping, restaurants - one block down from Market Square where live concerts are held and a less than 10 minute drive to University of Tennessee campus. And that's just the location! The amenities are remarkable and the hotel itself seems brand new with very upscale modern feel to it. Their cocktail reception is on the second floor with an outdoor setting option as well as an amazing rooftop bar (separate from the hotel-so guests cannot charge to room) that spilled into the hotel's swanky rooftop pool and lounge area. I enjoyed a full moon and a couple of glasses up there. There was an expanded market with an array of toiletries, snacks, microwavable foods, a wide variety non-alcoholic and alcoholic beverages as well as an entire gift/souvenir section for UTK fans! There is also a local market across the street for anything more that you might think of. The room was a generous space with the usual closed door bedroom. The decor was minimalist sleek, the bed was extremely comfortable and everything was clean. I really appreciated the motion sensor night light in the bathroom. Breakfast was well staffed and always replenishing the food and coffee, extensive with the usual omelet station and a very nice dining area overlooking the grand main lobby. I will say the fitness center, although a nice facility with brand new equipment and provided just a little more than your usual few treadmills and a rack of free weights, it is strangely located right at the entrance of the hotel with glass windows all around for anyone to see walking by the hotel or into the hotel. So I did not use it. Also, I understand why there is only valet for this hotel as parking is a challenge downtown. It would be nice to inform guests that they have the option to park in the public garage where the 3rd level walk way leads directly to the hotel. We were only informed of this once we had already checked in and our car was with valet. All in all, we would definitely recommend to anyone visiting Knoxville - it really felt like a Conrad hotel but at Embassy Suite prices!

It was great! Kyle, Josiah, and Sam were my valets and they were incredible! Very great experience, room was comfortable and restaurant was great. Will definitely stay here again - bed was great, gym was great, pool was great, valet was great.

Nina in M lounge was phenomenal. She was quick to clean up and quick to serve. Always helpful and always aware of our needs. There were many conferences and groups coming in for service at the same time and she was able to keep up with demand, clean surfaces and still be very pleasant and helpful

I came to Knoxville to celebrate a change of command for one of my military buddies and stayed at the Cumberland House. I could not have made a better choice! The hotel is great! The staff is amazing! It started with the valet, Muk, who was the nicest, most helpful, and welcoming person I have met! He was extremely helpful and knowledgeable about the area! Great guy! The front desk was extremely responsive and helpful with everything! Could not be happier! Will definitely stay here when I come back to Knoxville.

Muy buen hotel, limpio, luminoso y conveniente, justo en el campus. El estacionamiento cuesta $ 20, lo cual es un poco caro. UTK es mucho más bonito que cuando estudiaba, me gusta. Cumberland Avenue, frente al hotel, es más amplia y más limpia que antes.

El hotel es un hotel moderno, con habitaciones bien equipadas. Disfruta de restaurante/bar en el lobby. Nice zona de estar al aire libre con pisos de fuego. La mesa delantera fue excepcional, muy amable y útil. Michael fue especialmente útil y fue más allá y más arriba en servicio al cliente, lo suficientemente amable para iniciar el fuego para nosotros, a pesar de que estaban cubiertos debido a lluvias anteriores. El hotel está bien situado a la autopista, pero el ruido puede ser molesto para algunos. Nuestro cuarto estaba lejos de la autopista, pero todavía podíamos oírla a la noche. Estaría aquí otra vez!

Amor Amor Me encanta este lugar agradable super limpio y volveremos !!!