Dan Jerusalem Hotel

Very Nice rooms. Excellent dinner & breakfast. Varied and delicious food Best service. Very good spa and swimming pool. The lobby is huge and in the evening there was a piano 🎹 player which played a very good music.

Just checked in at Dan Jerusalem and already found problem. My daughter cannot go in her room because the key’s not working. We go back to the reception 3 times and still not working, and the reception is rude and didn’t say sorry at all. I call them again and they asked me to go back again but I asked them to come instead and give me manual key at last. I supposed to stay here for 3 nights but we decided to change hotel the 2nd day. Room looks very old and dirty even though they claimed they did the renovations 5 years ago. Bathroom very smelly like sewer. Stayed here with my family, total 6 rooms, all smell like sewer until the smell goes into the room. Water goes everywhere when you shower. Buffet was chaos. Food was bad, service even worse. No queue, people grab the cake for dessert with their hands and put them back. Food presentation on the buffet is so bad. Taste very blant. Will not come back here ever again.

The best experience in Israel especially at holidays. The food and beverage, the service, the room the view! Everything is 10/10. All my family came yesterday and we get a fantastic rooms with balconies. The reception gave great service and all the departments was so nice!

We were two of the 53 people in a church group that was here when Israel declared war on Hamas so was interesting times for sure but they were amazing. Rooms are well taken care of and food was excellent. Desserts were unmatched and such a cool layout