Los mejores hoteles de 5 estrellas en Invermay

This week I had I retreat that was held at the silo peppers Hotel for the weekend. As I live out of town and we have had house Reno’s for past 4 weeks and no bathroom in that time, I thought it would be a lovely treat for my husband and I to book a room so we could have a shower. After a day of work shops and then dinner, I was looking forward to a long hot shower! As it turns out there was no hot water!! We were unable to contact anyone via room phone so, hubby went down stairs and informed reception of our issue. He was informed that there had been a flood, it was being attended to and to try again in 15 minutes! 2 hrs later there was still no hot water. I went to sleep. Woke up at 6 to get ready for day 2 of the retreat and there was still no hot water. Hubby called reception, they said they were looking into the issue. 7am there was still no resolution, but they were waiting on a plumber. I went to my retreat without a shower and feeling like cray $315.00 we paid for a bed and hot chocolate. The offer of compensation was a coffee voucher! And they waived the cost of a packet of chips from the mini bar! The costs of cocktails $25 for half a cocktail class is a rip off! And the lack of empathy or concern for our situation made me furious! From the few experiences I have had at Silo, it is way over priced and well under delivers! If you have the money to throw around and don’t expect good service or value, then this is the place to book.