Si decides alojarte en Orchid Passaros Benaulim Goa - Adults Only de Benaulim, estarás cerca de la playa y a menos de cinco minutos ne coche de Centro comercial Maria Hall y Goa Chitra. Además, este hotel se encuentra a 4,6 km de Playa de Colva y a 2,6 km de Playa Sernabatim.
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería.
Pásate por Tipsy Sparrow, el restaurante de este hotel, cuando quieras almorzar, cenar o tomar un brunch. O, por qué no, simplemente llama al servicio de habitaciones con horario limitado. Se ofrece un desayuno bufé todos los días de 06:30 a 11:00 con un coste adicional.
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Te sentirás como en tu propia casa en cualquiera de las 57 habitaciones con aire acondicionado. Para los momentos de ocio, tienes una por satélite. El baño privado está provisto de artículos de higiene personal gratuitos y zapatillas. Entre las comodidades, se incluyen caja fuerte y cafetera y tetera, además de un servicio de limpieza disponible todos los días.
«I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros.
Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression.
We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice.
However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep.
We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel.
The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional.
Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website.
We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns.
Yours faithfully,»