Hoteles balneario en Estambul

Mola İstanbul is an absolute gem! From the moment we stepped in, we were greeted with warmth and hospitality that made our family feel right at home. The atmosphere is inviting, cozy, and perfectly suited for families—whether you’re looking to relax, enjoy a meal, or simply unwind after exploring Istanbul’s bustling streets. What truly stood out was the staff. Polite, attentive, and genuinely eager to help, they went above and beyond to ensure our experience was seamless. From offering thoughtful recommendations to accommodating our needs with a smile, their kindness added so much to our visit. I’m thrilled to have discovered Mola İstanbul—it’s a haven of comfort and joy in this vibrant city. If you’re looking for a place where quality service meets a family-friendly vibe, look no further. We left with full hearts (and stomachs!) and can’t wait to return. Highly recommended! Also thank you very much Ms. Rahma and Nisanur for your patience, guidance and kindness for all time we stay..

Llegamos al hotel temprano por la mañana y nos registraron rápidamente. ¡En cuanto entramos en la habitación, nos quedamos maravillados con el impresionante amanecer sobre el estrecho! La habitación era espaciosa y lujosa, con vistas panorámicas del estrecho desde la sala de estar y el dormitorio. Las ostras, la pizza y la pasta del restaurante italiano estaban sorprendentemente deliciosas, y el servicio fue excelente.

Está a unos 100 metros de Santa Sofía y muy cerca del Antiguo Palacio Imperial, a 3 minutos a pie. La Cisterna Basílica está a 5 minutos a pie. El hotel no tiene ascensor, pero el personal subió nuestro equipaje a la habitación, así que no tuvimos que cargarlo. Al irnos, nos contactaron con antelación y se ofrecieron a subir a recoger nuestro equipaje. También podíamos dejarlo en la puerta al hacer el check out y esperar a que subiera el personal. El hotel está ubicado en una pintoresca calle peatonal, y aunque el coche no pudo entrar en los últimos 30 metros, el personal nos ayudó a sacar nuestro equipaje y a subirlo. También contactaron proactivamente con el conductor. El servicio fue excelente en todo momento. El vestíbulo está bellamente decorado y es acogedor, y el desayuno en el jardín es muy recomendable. El entorno es encantador y se puede pedir desayuno a la carta. Hay una fuente cerca, lo que da la sensación de estar desayunando en el Antiguo Palacio Imperial de al lado. Desde la ventana de la habitación, se puede ver una parte de Santa Sofía. Por la otra ventana, hay un mirador costero donde muchos turistas alimentan a las gaviotas, así que verlas sobrevolando constantemente el exterior resulta bastante romántico.

Overall, my stay at this hotel was excellent. The location was perfect, the facilities were outstanding, and the hotel offered a very convenient feature: the basement level is directly connected to two shopping malls, which made shopping and dining extremely easy. The rooms, cleanliness, and overall atmosphere met the standards expected from a five-star hotel, and I was very satisfied with most aspects of my stay. However, my main concern was the reception staff. I found their attitude unprofessional and unfriendly. For a five-star hotel, I expected a warmer welcome and more courteous communication. The staff rarely smiled and sometimes spoke in a rough manner. One particular incident was disappointing. I asked a receptionist whether the minibar items were complimentary or chargeable, and I was told in a dismissive way that they were free. However, during checkout, I was informed that the minibar items were not free and I was charged approximately $60. This created an unpleasant ending to an otherwise enjoyable stay. Despite this issue, the hotel itself is very good, but I believe the reception team’s professionalism and communication need improvement to match the quality of the property.

Bonito hotel es remoto, pero la estación de metro es muy conveniente en el pasado, las instalaciones y los servicios del hotel son buenos