Hostales en Hanói

This is my third time staying in this Vietnamese capsule hotel. Previously, there was only one free packet of snacks in the room but this time, there are up to 20 kinds of snacks and drinks for sale in the room. I purchased one can of red bean porridge to eat for breakfast and it costs me 50000 Vietnamese Dong. The capsule hotel is located past the flight view cafe and Bamboo Airways Operations Office on the third floor. Other than sleep and using the mobile phone or laptop, the other activity to do that can be done between 6 am and 8 am the next morning is plane-spotting at the flight view area outside the capsule hotel. I am very happy to witness Drukair's launch of charter flight from Hanoi to Paro on 9 November 2025. The Sun PhuQuoc Airways check-in counter can be seen on the third floor immediately outside the capsule hotel. The strategic location of the capsule hotel is of convenience for overnight transit travellers but there are no shower facilities outside the capsule hotel.

One of the worst customer services we have had in more than 6 months in Asia. Upon arrival, the receptionist assigned us two upper beds, despite us arriving at 6:00 AM and having booked weeks in advance. Politely, using both English and a translator, we asked to change to bottom beds, as we noticed upon entering the room that out of the 6 beds, only the two of us had checked in, and we asked if we could be near each other since we are a couple. Her response? ”Impossible! We are fully booked! The system does not allow changes.” Repeatedly. We innocently thought it was a system problem. Since we had a second consecutive reservation, we managed to get her to agree to change us for the second booking. When the day arrived, she moved us to another room, much worse, with bottom beds but separated. We complained to stay in the same room, negotiating for just one bottom bed since it seemed ”impossible” to have both, even though it was 9:00 AM and almost all the beds had been vacated by guests! At first, once again ”impossible,” but after insisting, she agreed to only one bottom bed. When asking to change the top bed because it was right next to the door—which rattled and practically didn't let me sleep for two nights—again: NO, IMPOSSIBLE. After having to ask her several times, she reluctantly agreed and did both changes in ONE minute. Was it THAT difficult? And also, clearly it was NOT a system issue in the end, which was very dissapointing. The beds are comfortable, but if you have a bed in room 3A next to the door, the door mechanism does not cushion the impact and the door makes the entire wall next to your head in the cubicle rattle VERY loudly. They should have a way to muffle the door noise. A LOT of street noise comes in through the balcony door. If you are a light sleeper, better look for another option. The cleaning staff makes a great effort to keep everything clean, as it is a hostel where they don't give you ”slippers”; therefore, all the dirt from the street comes in with your shoes, and when stepping on the wet bathroom floor from the shower, it gets spread everywhere. They give you clean towels every day, which is an interesting plus. In the end, it was a mixed experience, with a very dissapointing aftertaste because of the receptionist treatment. If you are looking for cheap facilities for a short stay, it is good. If you have problem with noise, be careful of room 3A. Location and neighborhood is nice.

夜遅くのチェックインでしたが、親切丁寧にチェックイン対応してくれました。 ベッドの幅はドミトリーにしては広く、セミダブルくらいあります。 問題はベッドの硬さです。畳かと思いました(笑) チェックインの際に水を1本頂けたのはよかったです。

Las instalaciones y el servicio del hotel son excelentes 👍. ¡Lo recomiendo encarecidamente! Lo único malo es que solo hay un baño por planta. Por lo demás, en la planta superior hay una cocina donde puedes preparar fideos, una comodidad que otros albergues no suelen ofrecer. Y os sugiero que visitéis el baño de la planta más alta, ¡tiene un ambiente súper chulo!

This is my very 1st time in Hanoi and I choose to stay in this place. The hostel was perfect and quiet. Located in the West Lake (Tay Ho) which is a bit far from the old quarter but easy to use a grab or bus for travel around. Clean and very welcoming. Would recommend for all to visit especially solo travelers.😊🥰

La mayoría de ellos son huéspedes extranjeros que viajan, a veces es un poco tarde por la noche, por lo que hay ruido. Quien tenga problemas para dormir probablemente no pueda soportarlo. La recepcionista es amable y entusiasta.

What a perfect little place to stay if you have a late arriving flight or a very early morning one. I found the staff here extremely friendly and they used Google translate to communicate. The room was immaculate and offered fantastic value. They offer breakfast at an additional charge , very reasonable and their iced coffee is superb, highly recommend. An ideal place to stay for a night.

La decoración interior de la habitación parece bastante nueva. El alojamiento es cómodo y el precio es moderado, lo que se ajusta a mi presupuesto. También vi a muchos europeos y americanos viviendo allí.

Habitación doble con vista a la ciudad. Realmente grande, limpio y con atención al detalle. Camas muy luminosas y cómodas. El único defecto: mucho, mucho calor, ya que está situado en el último piso del ático. Sin embargo, había aire acondicionado y ventilador, lo que permitió una estancia óptima. Baños compartidos siempre limpios, personal muy amable. Presencia de una cocina compartida y un hervidor con tazas en la habitación.

I stayed here for three nights in a mixed dorm. The location is pretty good — close to public transport, some cafés, and a few bars. That said, the area gets noisy at night, so light sleepers should bring earplugs. The hostel itself is okay. Check-in was smooth, and the staff at the front desk were friendly enough, though they seemed a bit disorganized during busy hours. The common room is small but has a few couches and a TV. It’s a decent place to meet other travelers, but there’s no real social atmosphere unless someone starts something. The beds are basic — thin mattress, clean sheets, but the pillows are flat. Each bed has a reading light and one power outlet, which worked fine. Lockers are available, but bring your own padlock. Cleanliness is average: the dorm was swept daily, but the bathroom floors stayed wet, and the shower drain was slow. Breakfast is simple (bread, jam, instant coffee). Free Wi-Fi works in common areas but not great in the dorms.