Valoraciones de Sofitel Harbin

Respuesta del alojamiento: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. New quilts have been purchased and their are on the way, the hotel has just started renovating the new furniture. I am a appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am Guest Experience Manager Lisa hope to see you again

Respuesta del alojamiento: We regret that we have not been fully satisfied with you.We know that the more trust we get, the more we ask ourselves to do better, so as to live up to everyone's expectations. We will adjust the shortcomings as soon as possible, and look forward to your visit again in a better state. Sofitel Harbin wish you a pleasant trip!

Respuesta del alojamiento: Bonjour guest, Thank you for share your experience. I am sorry that hotel did not meet your expectations; please allow me to express my sincerest apologies.your feedback is very important to us. the F&B Manager have already known your feedback. According to the survey, no customers had similar situation on the day, but we will still pay attention to the food safety of customers. Once again, please accept my sincerely apology and hopefully enjoy to stay with us. Sofitel Harbin hope you have good trip, see you next time.

Respuesta del alojamiento: Thank you for your support and affirmation of Sofitel Harbin, as a veteran hotel opened for more than ten years, we use professional service to escort your travel, I wish you a pleasant trip!

Respuesta del alojamiento: Bonjour guest，Thank you for your support and trust. I will share your feedback with other ambassadors. I hope that with such an example, we will do better and better. wish your hava a nice trip

Respuesta del alojamiento: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. We hope you were impressed by this trip and welcome again. Have a good trip.

Respuesta del alojamiento: Bonjour Sir/Madam, Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Hotel has 24-hour service hotline, if you need our help, please dial "55" in the room. Hope to meet you again at Sofitel Harbin, wish you a pleasant trip! Live the French Way

Respuesta del alojamiento: We always believe that only professional knowledge and skills can provide guests with quality service, thank you for your trust and support, look forward to meeting you again at Sofitel Harbin, wish you a pleasant trip!

Respuesta del alojamiento: おはようございます，Aliceのサービスはあなたに深い印象を残してうれしいです，ハルビンソフィー大ホテルへの旅が忘れられない思い出になりますように，またお目にかかれるのを楽しみにしております，よい旅をお祈りします。

Respuesta del alojamiento: Thank you for sharing your experience with us. I hope you will have a wonderful stay at Sofitel Harbin，We will focus on your feedback, the New Year new atmosphere, I wish you a happy ***** New Year, all the best-——Sofitel Harbin

Respuesta del alojamiento: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am Guest Experience Manager Lisa wish you have a good trip

Respuesta del alojamiento: 感謝您參與點評，沒有華麗的語言，但很暖心，為酒店的進步添磚加瓦，再次感謝您，祝生活愉快！

Respuesta del alojamiento: 感謝您與我們一同分享您的住宿體驗，願哈爾濱索菲特大酒店能給您温馨的呵護，給您家人一樣的照顧，真誠地期待您的再次光臨，祝您旅途愉快！

Respuesta del alojamiento: 大花襖，小雪橇，大雪圈哈爾濱索菲特大酒店為各位大朋友，小朋友們都準備好了，不出遠門也可以玩的很盡興，快樂寒假等你來鬧！