Valoraciones de Sonata Central Hotel & Spa

Reservamos una habitación de lujo con balcón por 3 noches. Lamentablemente, el balcón de este hotel no es lo que esperábamos ni lo que vimos en las fotos. Se puede abrir y salir, pero no se puede sentar, ya que es pequeño debido a la unidad exterior del aire acondicionado. Las sillas estaban sucias y nunca se limpiaban. Todo dentro de la habitación estaba viejo y polvoriento. Por suerte, la ubicación, la cama y la ducha están bien, y el desayuno es un menú sencillo. Se recomienda reservar una habitación con ventana.

Bad hotel experience, out of 3 hotels that we stayed in Hanoi, this is the worst one. Dirty pillow, bed and the toilet had a lot of hair in the sink and closet. It felt like they did not clean the room after the previous guest. Even the floor felt dusty and have lots of dirt. Thankfully we only stayed for one night.

The only positive thing is the location. Everything else is bad, receptionist’s service is bad, room condition is bad, toilet condition is bad. It’s also dirty and dusty. Room is not soundproof, you will hear the vehicles throughout the night. Will never ever want to come back again.

Room is great

Poor bathroom

We arrived early and they provided us free breakfast. So generous! They let us check -in early as well with a very reasonable price.

Super worth it for it’s price

Very good location and very nice front desk layout, Nana. Thank you

Family room is small for 4 pax to walk around. Good location.

Breakfast wasn’t good and not much variety either. We had no hot water in our shower - the shower is also right next to open wires which we didn’t feel safe with. The bathroom also had a sewage smell. The bed was nice and comfy, and hotel is in a good location.

Thank you so much

Location is very good, family room is bit smaller to walk. Overall are good. Staffs were friendly and helpful to arrange airport transfer in the early morning.

員工服務態度熱情友善，地點超棒，附近步行就是許多打卡景點，如河內大教堂，河內火車咖啡街，老城夜市等等，而且附近有超多的道地美食，手信街，應有盡有，非常贊...

シャワーありの個室、朝食付きで安価に泊まれて満足。部屋は毎日掃除してくれて、ベッドも清潔。 朝食は従業員に声をかけて注文するとPhoなどを食べられる。 隣室の物音や声が聞こえるので、隣の客次第ではうるさいかもしれないが、幸い夜中の0時過ぎに騒ぐ人はいなかったので、よく眠れた。 食堂にゴキブリが数匹いたので嫌なら避けた方が無難かもしれないが、食べ物についていたわけではないので私は許容できた。