Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 3 jul 2024
Usuario invitado
Este hotel pertenece al antiguo estilo aristocrático. Está justo a la orilla del lago de Lugano. La ubicación sin mencionar su mayor ventaja es el diseño. Los muebles, los jardines y las habitaciones son hermosos. muy particular al respecto, pero no tiene ningún defecto. El catering es relativamente normal.
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Precio por noche desde461 USD
Fecha de publicación: 23 ene 2024
Usuario invitado
Sensationelle Lage, aufmerksame empfangspersonal…. So wie man sich es auch erwarten kann, in einem 5 Stern Hotel.
Pianobar und Restaurant entsprechen dem Niveau. Spa ist nur auf Reservation und beschränkt benutzbar….. was enttäuscht….auch das man sich zur frische Luft ergeben kann ist negativ. Fitnessraum ist im Nachbar/ Partner Hotel und ist mit Basic Geräte bestückt….. ist auch fraglich! Aber ein Instruktor ist meisten vor Ort!
Die Zimmer sind geräumig und gut bestückt, die Aussicht traumhaft……
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Precio por noche desde592 USD
Fecha de publicación: 16 abr 2026
LvxiaoniLa habitación es en general tranquila, el suelo de madera, el paseo por arriba oirá la voz, la limpieza es muy agradable, no entiendo el italiano, comunicarse con la mano de la abeja de la lucha, el hotel está en varios pisos y enumera los objetos históricos y culturales, etc.
A unos 10 minutos a pie en el parque de la ciudad, las flores son hermosas
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Precio por noche desde138 USD
Fecha de publicación: 29 oct 2024
Usuario invitado
Habitaciones modernas y renovadas, vistas al lago espectacular. Cerca del centro.
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Precio por noche desde237 USD
Fecha de publicación: 7 sep 2025
Usuario invitado
Review
Mixed feelings
I stayed on a weekend solo trip whilst working elsewhere in Switzerland, and have mixed feelings about this hotel. I booked this on the basis of the rave reviews on here, which I don’t really now understand - it’s fine but not great in my view.
What’s good:
- Beautiful public areas in the main building
- Spa, pool & sun terrace have great furnishings, very comfortable and a stunning view of the lake
- Breakfast buffet is excellent quality & included in room rate. Probably the nicest croissant ever. The staff kindly opened the terrace for me (it was 18 degrees & very sunny)
- Some of the staff were kind and helpful, particularly at the reception & the spa desk
- Very comfortable beds, lovely linen & towels - good night’s sleep!
- Nice location, a little out of the main town (15 mins walk around the lake) so peaceful & quiet
- Free shuttle to Lugano train station is a nice extra, although the public bus is very convenient
Less good
- My room was in an ugly 1970s building with a view of the carpark. I didn’t expect a lake view (it was an additional 200 CHF per night) but this was not exactly a “garden view” as described
- The room & bathroom was cluttered with random stuff- promotional booklets, mini bar snacks, bottles of toiletries - there was no space to stand even a wash bag in the bathroom. There were 4 bottles of products balanced on the edge of the bath. Please wall mount the bottles & tidy up!
- I asked to borrow an iron - the one they bought had a European plug & all the in-room plugs are Swiss, so it was unusable. I don’t expect everyone to speak perfect English but even google translate could not get me a working iron! I fail to understand why you’d not have the right iron plug for the hotel sockets…
- At breakfast I was asked 3 times if they should open a parasol, I politely said “no” so the staff waited for me to go to the buffet & opened it anyway! I was cold in the shade so I just left my food, which was a disappointment
- I had to ask for my free tourist card for transport & museum discounts. This should be provided to all guests, had I not been aware of it then I’d have missed out
On balance, for me it was overpriced, for 450 CHF per night I will likely try somewhere else next time I come to town. Not a disaster but I feel there’s likely better choices. The Best Western next door is 1/3 of the cost…
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Precio por noche desde484 USD