Hoteles con gimnasio en Calgary

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

El entorno de hardware de Westin es bastante notable y su ubicación en el centro de la ciudad es muy conveniente. Está muy cerca del distrito de negocios y es muy conveniente, el hotel tiene estacionamiento, pero el límite de altura es de dos metros.

No es nuestra primera vez que nos quedamos aquí - pero nos dejamos con un sentido de frustración hoy! El hotel se encuentra en una zona de 2 horas, donde el servicio de la puerta de atrás no puede encontrar nuestra reserva.  La reserva fue encontrada en el momento de la entrada de la ciudad. Nos dejamos literalmente en nuestra habitación 2 minutos antes de que el agente de escritorio nos intentó pagar algo del bar de snack. No podía decirnos qué objeto habíamos “consumido” (no habíamos consumido nada - especialmente a esos precios!) y luego cuando se preguntó cómo podrían saber dentro de 2 minutos (de nosotros saliendo de nuestra habitación) que un artículo había sido consumido - se convirtieron en muy defensivo y no podían responder realmente a la pregunta de “¿Cómo sabes qué nos cuesta” y la respuesta fue “es para el informe al final del día - nadie dice que realmente tomó nada”. Except that’s exactly what the desk cleark said the charge was going to be for - “an item from the snack bar for a total of $4.20”. Después de rechazar la tasa, se nos dijo que no se pagaría ninguna tasa en la tarjeta de crédito. Me hizo sentir como si hubiéramos ”robado” algo cuando pedimos una mayor clarificación sobre la acusación. “No se disculpe ni le agradezco que hayas estado con nosotros”. Decepcionante. Nota de lado - El servicio en el casino fue excelente - incluyendo el restaurante.

The hotel itself was great and the staff was amazing and very helpful:) we just ended up there when there was a soccer tournament happening so it was absolutely crazy and in the pool there was some king of a mess that didn’t end up getting cleaned up even after telling staff about it

We had a wonderful stay at the Sheraton Cavalier Calgary Airport. The hotel is conveniently close to the airport, which made our travel day much easier, though it’s worth noting there’s no shuttle service. Still, the quick commute was no problem for us. We appreciated that the hotel offers a storage unit, which was super helpful and made managing our luggage so much easier. Our room was newly renovated, clean, modern, and very comfortable — definitely a highlight of our stay. Overall, we really enjoyed our time here and would happily stay again!

Gran servicio. Llamé con anticipación para solicitar un check-in tardío porque mi vuelo estaba retrasado y tenían a alguien en el mostrador cuando finalmente llegué. También me ayudaron a conseguir una nueva tarjeta de acceso a la habitación cuando la mía no funcionaba correctamente. El hotel también está en el corazón del centro de la ciudad y cerca de una estación de tren C.

Excelente ubicación, el desayuno muy basto y fresco, vale la pena! Servicio por parte del personal excelente y limpio!! El jacuzzi es muy pequeño .

Buen hotel. Nice ubicada de la habitación de huéspedes. Roo. Tamaño es grande. Pero el cuidador necesita mejorar el trabajo. Un día se olvidaron de hacer nuestra habitación. Luego otro día se olvidaron de acondicionar mi cama.

This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool

This motel is not Econo Lodge in & suites university. Which we stayed also, and was much better than this one (econo lodge motel village). The room was small and the bathroom smelled unpleasant. The smell came from the shower curtain, which touches the bath tub water. When taking a shower, the water doesn't drain as fast so your feet end up soaking in that water along with the smelly fabric shower curtain. Also, the bath was weirdly higher than the ground so be very careful when getting in. During our stay, there were several bugs that found their way into our room during the night (Mosquitos, flies). The buzzing sound prevented us to sleep so we had to kill the bugs and go back to sleep each time. We also had problems with our room key, we had them replaced several times and you have to slide the card quite a few times before it unlocks. I think it's loose and you need to get the exact right angle, which is annoying when you have your hands full. I recommend the other econolodge situated behind this one. The staffs here are very friendly. For breakfast, they offered coffee, tea but without lids. There's bread and juice served in a solocup (but u can just use the coffee cup). There were muffins. If you have allergies, I suggest you to bring your own food. The price for this motel vs the other econolodge were the same. We try to avoid staying at the same place for our whole trip in case we don't like our room but we ended regretting not booking the other econolodge for our entire trip.