Baymont by Wyndham Green Bay

Buen hotel t

My stay was nice. Nice clean rooms, staff was friendly

Was traveling back into town and made reservation through ******* 25 minutes before midnight for my companion to stay at. Showed up at the property and they said they didn’t have my reservation. Apparently cut-off for check-in is midnight…..didn’t know that and was not listed on anything when I booked. Lost my reservation and no refund from either the hotel or *******. Wasted $130 and the front desk guy acted like I should be happy about it. I guess if I was screwing over customers for my benefit, I would be smirking as well too. No adjustment or discount on a different room from either ******* or hotel. Seemed like an extremely sleazy way to do business, especially if you see a reservation come in that close to check-in cut off, you would think good customer service would be to perhaps call the customer. Not like the property is huge and they were busy. Local resident now and also a ride share driver and I will never recommend this property to anyone staying in the area because of poor management and customer service, area can be shady at times, and just an overall disgusted feeling for this property due to my experiences and interactions with them.

The staff was friendly .. The room was clean and everything worked .. Breakfast was basic and that was fine .. No problems at all ..

Conveniently located and at a reasonable price. I had requested a first floor room and manager confirmed that he would be sure that we had one.

When arriving into our room and checking the sheets there was stains and things all on the sheets

There was mold spots and stains on one of the beds sheets/comforter. There was also mold in the bathroom as well as poop smears in the toilet. The smoke alarm had a plastic bag wrapped around it. The radio/clock had an alarm left set on it to go off at midnight which was technically 3am for us as the time wasn’t even set correctly. The breakfast did not have eggs left and they didn’t refill it. The sausages were sitting in a pool of grease. This is just a partial list on top of the fact that is was up charged like crazy due to us being there for a Packer game. Would not recommend going here under any circumstance as it seems they never really cleaned anything outside of vacuuming? It was also a loud environment which made it difficult to sleep.

No elevators and couldn't tell us why the alarms were going off at 5 am. Very unprofessional and breakfast was poor quality.

We've stayed here multiple times in the accessible room and it's always been a pleasant experience for good value.