Ecolodge l'Etoile d'Argens Officiel

We stayed at ecolodge during the last days of August and the first of September, for just over a week. Looking back, disappoin**ent prevails. When arriving at the accommodation, type KOSY, we found an outdated and filthy residence. No way cleaning had been done properly. Mold in the shower, dust, hairs in the sink and on the terrace. Yak. Have a look at the pictures I enclose. What I can’t visualize, however, is the smell. A damp, moldy odor welcomed us here. Disgusting. The general state of the residence was deeply concerning: the electronic door lock was taped together (I kid you not - see picture), drilled holes in the walls, lamps loose and not working, the shower door only closed and opened with brute force, and a window shade in one of the bedrooms unable to close - kids awake early morning. Finally, bed mattresses as comfortable as laying on a concrete floor. Hello, backpain, goodbye, night rest. This, a 5 star facility? No way. Impossible. I was promised a solution: or a change in residence, or - if this would be impossible - a financial compensation. Management would decide and inform me. When checking out, a week ago, management did not decide yet… and would inform me by e-mail. One week later, no response whatsoever received. I cannot recommend and we’ll never return.

Amazing place relaxation if you want or not , all the staff are so friendly and helpful. Next year we’ll be back. September better for us with being older and a dog however height of summer great for families.

We stayed here in September, in a cabin. We have stayed at the site in our own caravan but not for 5 years. The site now has many more cabins/lodges and isn't really a touring site. Pitch was large and shady- the whole site is very green with many mature trees and bushes. Cabin was well equipped with nice crockery and good cooking utensils. There is an induction hob and microwave, but no oven. This was an omission as it is useful to have oven facilities if you are self catering. The microwave could be replaced with a combination oven/grill. There is good storage and a huge bed - in fact it only just fits into the bedroom and our sheets didn't fit. Outside is a nice deck with table and chairs. There are 2 lights, but they are offset from the seating area. Another more central light would be useful to make it easier to eat outside in the evening. The biggest minus point is the poor Internet This is not a cheap site and the Internet signal was nonexistent onost of the site. There is a very poor 4g signal so ideal holiday for a digital detox.

Not a 5 star camping site. The cleaning of the sanitary was horribly - no paper, no soap, no hot water - disgusting. At arrival they first gave us a pitch half the size we had booked, the electricity was not working and we call the emergency contact number which was not answered. Food was average, but nothing special. Would not recommend going there!

Pitches smaller than advertised and very dusty/muddy. No grass. Lots of ants though! Facilities relatively basic and poorly maintained. Often no hot water. Pool nice but way too busy - and antisocial behaviour divebombimg/ball games etc uncontrolled. Loud music every night til the early hours from somewhere off site. No visible management. Good cycle tracks to the beach and town. Has great potential if it were to be well managed.

Booked a camping pitch for 5 nights in july 2022 mon-Friday for our vw camper van and drive away tent awing on arrival Monday we was impressed with the site staff were friendly in reception and pool and bar area’s looked impressive. Then we was taking to our site a little mud patch covered with a ants nest and someones car parked on it from a local log cabin also a couple of rude maintenance workers on there with all there tools all over the place . Anyway I convinced the family we would make the most of it after all the rest of resort looked good thts why we booked but after 3 nights on tht mud patch we couldn’t take anymore even though id coverd a large part with a ground sheet I bought from a local decathlon we were still getting covered in mud and ants so we just packed up and left after 3 nights and wont be revisiting again .

A massive site with loads of holiday camp type facilities. Pool inadequate for site size. Good access to the river - we kayaked down river and out into the sea and rode our bikes on several trips from the campsite. Toilet blocks ok ish hot water inconsistent. OUr pitch rather generic and bordered by 2 lodges with air con outlets pumping hot air at us from 2 directions. Reception staff friendly although unfortunately while we were registering ( after a very long hot day in the van) a staff member chose that time to enter reception area and proceeded to tease and distract the staff member dealing with us. This was annoying and unprofessional and I had to intervene to ask him to stop. Useful small shop on site

Had an excellent stay & we keep coming back. The staff are most welcoming & the other guests are pleasant. The flexibility to leave the site as & when is very useful too. The pool is fresh & clean as well as the accommodations. Over all it’s a 1st class service

A beautiful place with brand new and fully equipped wooden chalets but we were really annoyed by constant cars driving all over the premises, which forced us to remain on our guards not to be run over. L'Etoile d'Argens is supposed to be an "ecolodge". Therefore, we did not expect so many cars with people driving just to trash their bins or go the resort's restaurant! We appreciated the boat to go to the superb (and almost empty) beach. The whole place is dog friendly, which was just wonderful for our English bulldog. We also liked the concern and efficacy of all members of staff especially Manon who did her best to find us the most quiet chalet and Kabane.