Lighthouse Pointe at Grand Lucayan - All Inclusive

We traveled as a family of 13 this was our 2nd year in a row visiting the same exact time there was a difference in the 2 experiences. This trip was all inclusive in the past the mimosas for breakfast was included in the all inclusive package this year we were charged $10 per mimosa. There was no New Year celebration on property this year. TVs at the bar did not work there was no community tv available to enjoy the bar and watch football. We asked management if they would keep the outdoor TV on at the bar to accommodate the people on the property that wanted to watch the football game. We were told no. There is no food available after 9:30. After our first visit we had planned for this to be an annual family vacation after this years experience it will be our last trip.

Everyone and everything was top notch- but I didn’t enjoy the loud DJ music that played daily from 10am to around 5pm. It would have been better to play from 12-3 ish so that the beautiful sounds of the water and the peace of the island could be experienced once over the 7 days stay.

Had a great time. Was able to relax and slow down - destress. Would have liked to have more variety of seafood served.

The lighthouse point is like a secluded island in itself. The staff is very hospitable and friendly. This is a business trip; however the next time I visit it will be with family.

everthing was amazing the atmosphere the people and the food

Very friendly staff. Dining, snack and gift options are very limited but the options that they do have are prepared well. Good stay and enjoyable time overall.

We arrived early and were told we had to wait until 3pm to check in so we did. At 3pm we were told our room was still not ready. We waited until 3:45pm and the room was still not ready. I requested they find us a different room that was ready which they were able to do. When we entered the room, it was very hot and incredibly humid (this is coming from someone who had lived in Florida her while life). A dehumidifier was in the room but not running. After emptying the water, the dehumidifier started to work and we turned the AC all the way down just to get it bearable in the room. On the second evening of our stay at 10PM, the power flickered from a storm. When it came back on, the AC and hot water did not work. As of 3PM the following day, the AC and hot water in the entire resort still did not work, they did not know why, and could not give an ETA for repair. No AC, in July, in the Bahamas. The all-inclusive only includes one beer option and low no-named liquor. The bar closes very early and only one is open at any given time. The restaurants are typical lower end buffet food; however, the morning after the power went out, the breakfast buffet had sugar ants all over the food. I notified the staff who proceeded to leave the food there as other guests went to eat from it unknowingly. It wasn't until I notified a different wait staff member that they removed food where the ants were. Only compensation was to refund the nights we did not stay after leaving for another hotel.