Valoraciones de Hotel Bella Firenze

The location is excellent, with a 5-minute walk to the train station and near many restaurants and stores. The service was great, we checked in advance and it was a self-check-in (not sure if it is because of Sunday), and the staffs was friendly. The room itself was a little bit small and the cleanliness was good but not excellent. Overall it was a great deal to stay there.

酒店位置在火車站旁，十分方便，但酒店沒有前臺服務，須入住前提早聯繫酒店，可是平台提供酒店電話，而個電話號碼是不能聯絡上酒店的。當抵達酒店大門而無法進入時十分無奈。 另外酒店房間內的電視、雪櫃都是無法使用的。令入十分失望！

立地：中央駅脇でスーツケース移動には申し分なし。ホテル外の喧騒はない。フィレンツェ中央部までは20~30分歩く。 清潔度：最低限。数泊したがタオルは風呂場の床に置いておいたが交換してもらえなかった。 サービス：レセプションは人がいない時がほとんど。ルームクリーニング後、部屋のドアが閉められていなかった。レセプションに人がいない時間があることと、ホテル建物の入り口の施錠状態から安全面で不安を感じた。 施設：部屋ドアの開閉が非常に硬く、女性では確実に閉められなかった。エレベータなし。 総じて、次回選択はしない。

역에서 정말 가깝고 깨끗하고 쾌적했습니다. 사장님 부부는 제가 유럽에서 만난 사람 중 가장 친절했어요. 추천합니다!!!

Le doy un 3 pero podía ser 4, los hoteles italianos contra los españoles tienen un nivel inferior, en este caso 2 estrellas estarían bien, las habitaciones bien, la amabilidad del personal muy buena (no están las 24 horas) la ubicación inmejorable al lado de la estación de tren y tranvia que va al aeropuerto muy cerca del centro.

It was not quite what the pictures on the website portrayed it to be. There was mold in the shower. The walls were paper thin. We could hear everything, even the people in the room next to us showering. However, very convenient to the train station.

1️⃣There is NOT a staff member on the premises 24 hours a day. If we had known this previously, we would not have booked this hotel. We had some questions upon arrival and no one was there to assist us. We were given a code to enter the door via WhatsApp (not even sure how he found me there as I never use the app) and a key was at the desk. 2️⃣Evidently, the country of Italy requires each hotel in each city to charge guests a tax per person/per night. We did not know this as we were not told before our stay. Nothing was mentioned of this online when we booked it. It was also not mentioned during our stay. It was not posted at the welcome desk or in our room. This was only mentioned to us at checkout, so when were required to pay an additional 24 Euros at checkout—even when we paid in full with the online booking, we asked questions of the employee. We were treated rudely by the staff member when we asked about this charge. We asked to speak to her manager, and she eventually called him—begrudgingly. When we asked her why she had not told us about this charge when we checked in (oh, that’s right! No one was at the hotel when we checked in!), she told us that she assumed we knew. 🤷🏻‍♀️ The manager did not assist us on the call. He just kept repeating that it had to be paid. I asked why it was not communicated before, and he had no answer. I asked why it was not posted in the hotel or in our room. He had no answer. We, clearly, did not know that this was required and due to the way it was communicated as we are, literally, running out the door to catch our train, it seemed like we were being taken advantage of. Now, that we have left and done our own research, we see that the city tax is a “thing,” so know that ad you are planning your trip to Italy. 3️⃣The only perk of the hotel, in our opinion, was that it was in walking distance of the train. 4️⃣We would not recommend staying in this hotel again, and if we return to Florence, we would NOT stay here again.

The room was fine for one night. I wanted a place to store my luggage and have a restful breakfast. Check out was at 10am, too early and the luggage storage that he told me about at the train station did not exist due to construction. The breakfast did not exist either due to construction. I paid for a room with breakfast and it even said in the room breakfast was included. He explained that ******* was supposed to let me know??? I didn't book with them. Really??!! There is no elevator, but I knew this. The front desk is not covered so you really can't leave luggage here.

If travelling through Firenze and using the train, then this inexpensive hotel - a rarity during high season - is a good option. The single room is certainly small but the bed comfortable and even a small fridge is at disposal. Room 202 is however a bit on the loud side with a generator right underneath the window which can be disturbing during the night. But the hosts are great, very friendly and the communication easy with them.

Fabulous hotel to stay at, Mario our host was friendly and very helpful, the room and en suite were spotlessly clean and the maid service was great, added to that was a comfortable bed, a quiet room and a good breakfast. It is close to the railway station and all the main attractions are within easy walking distance, highly recommended. Be aware that there is no lift, not a problem for us, but may be a consideration for others.

We wheeled our luggage a block away from the central station and this hotel was tucked away on a busy street. The door to the hotel closed and there was quiet! Breakfasts were wonderful, and the croissants worth going for. Marco and Tony were a wealth of information. The rooms were cozy and lovely with a fridge. Would definitely go back ...excellent value!

Caro, senza colazione, senza ascensore, senza portineria, senza AC. What else ? Al vantaggio di trovarsi vicino alla stazione non corrisponde una qualità adeguata ad un 3 stelle. Non adatto a portatori di handicap. Alla richiesta di una bottiglia d'acqua ...sono stati sgranati gli occhi

O Hotel possui uma ótima localização, perto da estação de trem, perto de cafeterias, restaurantes e a 12 minutos dos pontos principais de Florença.. Porém o hotel em si deixa a desejar.. - Falta organização no hotel - A recepcionista é simpática porém só trabalha pela manhã, então se você precisar de algo que não seja pela manhã vc vai precisar aguardar até o outro dia. Não trabalha uniformizada o que também difere dos demais hotéis e deixa menos profissional. - Falta de limpeza no hotel… Encontramos vários pontos do hotel que tinham lixo no chão, a escada bem suja e precisando de uma renovada.. - Ficamos 3 dias no hotel usando a mesma toalha de banho pois não trocavam, mesmo solicitando a recepcionista a troca não foi feita.. - O hotel em si é simples mas esse não é o problema, falta organização nos processos, organização da recepção e higiene que foi o que mais sentimos falta, além de um cuidado nas pinturas e com o hotel em geral.. Por esse motivos em relação a localização eu recomendo, caso contrário só vá se estiver cientes desses pontos e se não for um problema para você.. Espero que melhorem..

Albergo in posizione ottima vicino alla stazione. Essendo al terzo piano pur collocato in via trafficata i rumori non si sentono molto. Situato in palazzo storico è senza ascensore ma vi porteranno la valigia direttamente in camera. Non è presidiato h24. Porta della camera che si apre con difficoltà e rumorosissima. Colazione non recensibile perchè non effettuata. Camera pulita ma da evitare ai piedi del letto puff di pelle bianca collassato. Bagno pulito ma piccolissimo con doccia su piano rialzato solo con il doccino. Incomprensibile il modo per fare uscire il bagnoschiuma. Soprattutto nel 2023 senza bidet..sì c'è un doccino anche lì..ma come usarlo è un mistero visto che ai lati ci sono un muro e la doccia e il water è normale e non da disabili. Muri al limite del discrostamento. Il posto per ampliarlo e ristrutturarlo c'è..io ci penserei