Hoteles Hoteles familiares en Chandler

En el centro de la ciudad, el hotel de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de La cama está pintada con suciedad, el piso en el área de comedor llena de cremas de comida y ya no sirve huevos en el desayuno donde es muy esencial para mí ! ¡Es una caída en el estándar y espero que se haga un esfuerzo antes de que usted vuelva a sus clientes leales como yo!

This was the worst stay I’ve had in Phoenix metro area. I have stayed at 63 different hotels in the Phoenix metro area in the last year, and though there’s other bad hotels out here, this one feels deliberate in its intention. There are some obvious staffing issues at this facility, with the exception of front desk Bob who was very professional and comes across as very experienced. My issue was a simple one really, one that most hotels would never stoop to. (Disclaimer, I am a Marriott employee, and as a manager myself am afforded discounted room stays) we had a small house fire 2 years ago that put us in hotels ( I was with Hilton group then but same deal there) for a month or so. As I result I started my blog which I can not advertise here but I reach thousands of Marriott guests 3 times a week writing reviews of area hotels. I will stay at 3 different hotels a week because I have 2 jobs and 1 overnight 4 days a week. I don’t bother renting an apartment or house for the moment this is much cheaper and no upkeep. I know everything about the hotel business. I’ve been a general manager of the knickerbocker in Chicago in the 90’s and have held every single position possible over the last nearly 40 years in this business. So when I say I know what is supposed to happen at the front of the house and the back of the house you can count on my professional accuracy. So I was really disappointed with this hotel’s extremely unprofessional approach to what I viewed as a “customer comes last” policy. Like I said, the issue would have been a nonissue at every other major Marriott in the area ( granted this is a tiny hotel, they still should follow our standards) but I checked in early and front desk Brandon insisted I pay double for the discounted room. No other hotel would have even brought up the early check-in and I check in to my hotel every time at the same time of day. Brandon said he wouldn’t budge. I was even kind enough to explain “you can ask a guest to double pay but we usually only reserve that policy for situations where granting the guest the courtesy of early check-in will cost the hotel. But since this is a vacant ready room and the hotel will not be able to sell the room prior to check in we always accommodate the guests needs, because it costs nothing of the hotel”. Brandon looked at my like I had two heads. He clearly didn’t understand this simple principle followed by all the rest of us. But I paid it because I would be charged anyway for late cancellation. I figured the next day (‘Monday) I’ll explain to the manager and get my money back. HA. Lol. I was sadly mistaken there. Thomas Munoz the manger of the hotel, doubled down Brandon’s view of telling me how many hours before regular check in it was and that because of that “he had to charge me”. I said ok but...then I repeated the economics lesson I was kind enough to share with his front desk associate. I got the same blank stare. Funny thing is I know that these 2 guy

In a word, it's just grand! We loved it. It's very modern and clean and filled with beautiful artwork. The theme is Native American and the signature piece is a ceiling mural in the lobby. Our room was a nice size and very comfortable for a longish stay. We had a beautiful view, as well. There is room service and (surprise!) daily housekeeping. Well done! The grounds were spectacular. There were two main hiking trails which were just marvelous. Although it was quite warm, we just walked them at sunrise and it was lovely. Also, there are multiple pools, a convention center, and a spa. Finally, the lobby bar and restaurant were great. One of the highlights of our visit was the breakfast at Ko'Sin; what a wonderful and creative selection and well trained servers. The lobby bar was fabulous to just sit and people watch and enjoy the view. I cannot say enough nice things about this property. As I have said before, Sheratons vary wildly, but this one is at the very top of the list. Just a wonderful property!

What a pleasant surprise! Clean! Kind! Knowledgeable! Friendly! Happy! We’ve never stayed at a better Holiday Inn. From the minute we drove up the grounds were impeccable. The facility was immaculate! The staff were helpful, friendly and accommodating. Everyone seemed genuinely to care and were so courteous. They were happy to be at work. A rare find indeed!

I can't say enough about the management of this property. Nothing is ever perfect, no matter where we stay. HOWEVER, the manager of this property was SO ATTENTIVE to our needs! Congratulations to Hilton for Greg Paine, the manager! I definitely recommend this property to anyone traveling to the East Valley.

My family made a reservation at this hotel for a 4 day stay over the Christmas holiday. I had reserved a 2 bedroom suite with a water view, but when we checked in we were given an ADA room that was heavily modified for wheelchair access. I asked the front desk manager to switch our room to a normal non-ADA room, but was told there wasn't one available until tomorrow. So, our stay started out with an issue, but the manager fixed it the next day as promised, but we now have a view of the parking lot and not a water view. Some other issues came up during our stay, such as unreliable hot water, difficult shower activation, WiFi internet connection problems, dirty dishes, missing bathroom shelf. Pros: - Free complimentary hot breakfast (except Christmas Day) - Nice laundry facilities - Safe, walkable surroundings - Reasonable room rate Cons: - $15/day for parking - Paid for water view room but got a parking lot view - The hot water for showering was very inconsistent. Mostly just lukewarm water  - The shower in the 2nd bathroom didn't work - Maintenance crew seems to work inconsistent hours - Given an ADA room because it was the only one available  - Our room was never cleaned during our stay What I've learned from this experience is to use the Marriott app to check in as early as possible and ask for a non-ADA room. If the app is glitchy and doesn't seem to work, call the hotel directly and ask for a non-ADA room. When I checked out, the general manager did ask about my stay and I filled him in on my experience. He did seem to sincerely care about what I told him, and offered us some compensation which was a nice gesture. As such, we will try this hotel again in the future to hopefully have a better experience.

El hotel es muy cómodo, limpio, bien mantenido y asequible. Lisa en el despacho de la noche era sorprendente, nos ayudó a conseguir chocolate caliente por la noche, nos dio la mejor habitación disponible en nuestra gama de precios, y siempre tuvo un sonrisa agradable y bienvenido. El hotel está muy bien descrito por el personal de desayuno, el personal de mantenimiento y todos los que trabajaron en la mesa delantera.

Estaba aquí 5 días y pidió a la custodia para traer toallas y tomar toallas sucias diariamente. Nadie ha venido. El personal del hotel nos aseguró que vendrían el día siguiente, pero nadie lo hizo. Tuvimos que seguir trayendo toallas sucias y toallas todos los días. No hay personas de mantenimiento después de horas, así que cuando nuestra luz en el baño salió, su solución nos tenía que cambiar de habitación.

Me and family stay here last night we were traveling during midnight, tired and with kids. We looked at the hotel, beautiful building, lobby, etc. However, our room OMG, old socks (dirty) next to the bed, human hair on bathroom and everywhere. The carpet looked like if it had dust from years ago. The mini refrigerator so so dirty. I went to the front desk, the person who was there ”Omar” didn't even made eye contact with me all he said was ”thank you” and supposedly there was no manager. Horrible service. Breakfast was ok, coffee tasted horrible, the area was not clean and there was cereal , trash on the counters. I had stayed at other Comfort Inn before and never had something like this horrible and dirty experience. I don't know how in the world this hotel has some good star rating. I was not even able to give my babies a bath due to the unsanitary conditions of the bathroom. Pay $200 for a horrible unsanitary night. Don't waste your money. I was only able to take those to pictures, I was on a hurry to get my kids out of there. Go to the other hotels next to this one.