Lindsey
18 de septiembre de 2023
This was the most disgusting hotel experience I have ever had.
Bed sheets weren’t cleaned- they had grass, dirt, sand, hair on them when we turned the bed down. The appearance of mold on the sheets.
We were moved to a second room- dried stains in the sink, unclean tub full of hair, sticky stuff in the floor.
We were then moved to a third room and it was survivable given it was 1 am at this point and we had nowhere else to go.
When contacting management they acted as if we were the ones in the wrong and that their hotel was in excellent shape. They even went as far to fire the front desk employee that had helped us all night try to find a decent room because he defended us.
I will NEVER stay at this hotel again. I only gave the “staff and service” 4 stars simply because of how kind the kid at the desk was, and then lost his job over it.
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