Dubai Islands, Dubai, Emirate of Dubai, United Arab EmiratesVer datos del hotel
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1 noche
Valoraciones de usuarios
4.6/5
Fabuloso
106 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.4
Instalaciones4.6
Servicio4.5
Limpieza4.7
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Todos los comentarios(106)
Valoraciones positivas(103)
Valoraciones con fotos/vídeo(40)
¡Estancia excelente!(55)
Estupendo para niños(36)
Propietario amable(28)
Limpio y ordenado(13)
Piscina estupenda(13)
Habitaciones estupendas(9)
Fantásticas vistas al mar(7)
Valoraciones negativas(3)
Marce sierra
Habitación familiar
Fecha de estancia: ene 2024
Familias
5 valoración
5.0/5
Excepcional
Fecha de publicación: 1 may 2024
Nos encantó! Todo muy limpio, la comida deliciosa, las piscinas increíbles y la playa buena
Respuesta del alojamiento: Dear Marce sierra, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent 5-star perfect review with a 100% rating for the amenities, cleanliness, services, and surroundings on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. Your compliment ''Nos encantó! Todo muy limpio, la comida deliciosa, las piscinas increíbles y la playa buena.'' in your review is highly remarkable. Please feel free to post your same glowing positive review for Centara Mirage Beach Resort Dubai on our TripAdvisor online platform at your earliest convenience. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manager
Alyana
Habitación superior con cama extragrande
Fecha de estancia: abr 2023
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 8 may 2023
Nos divertimos mucho durante nuestra estadía en Centara Mirage, especialmente mi hijo. Esta es nuestra segunda vez en Centara y el lugar nunca deja de sorprendernos. Desde el servicio y las comodidades.
Me gustaría dar las gracias a Boff por ayudarme con mi reserva. Todo fue perfecto durante nuestra estadía, también gracias a Centara por mejorar nuestra habitación con vista al mar. La vista desde nuestra habitación es tan impresionante que definitivamente regresaré a Centara por tercera vez.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado 高级特大床房, Gracias por publicar una reseña positiva y por compartir su experiencia positiva luego de su reciente estadía en el Centara Mirage Beach Resort Dubai. Es encantador saber que apreció los arreglos familiares con sus instalaciones y servicios en nuestros resorts. También lo alentamos a publicar su experiencia positiva en nuestra página de Trip Advisor. Aprovecho esta oportunidad para agradecerle nuevamente por quedarse con nosotros y espero darle la bienvenida a usted y a su familia pronto. Atentamente, Vikas Bhatia Responsable de Calidad
Usuario anónimo
Habitación familiar con vistas al mar
Fecha de estancia: nov 2022
Familias
7 valoración
5.0/5
Excepcional
Fecha de publicación: 20 dic 2022
Encantador complejo familiar con un personal maravilloso que literalmente conoce a todos y cada uno de sus huéspedes. ¡Desde su equipo de conserjería hasta los socorristas! Las habitaciones son espaciosas, ¡muchas actividades para las familias y los niños!
¡¡Nos disfrutamos!!
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear 海景家庭房 Thank you for posting a positive review and for sharing your positive experience following your recent stay at the Centara Mirage Beach Resort Dubai. It's lovely to hear that you appreciated the family-friendly arrangements with its facilities, and services at our resorts. We also encourage you to post your positive experience on our Trip Advisor page. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you and your family back again soon. With best regards, Vikas Bhatia Quality Manager
Usuario invitado
Habitación familiar
Fecha de estancia: jul 2022
Familias
3 valoración
4.2/5
Muy bueno
Fecha de publicación: 21 ago 2022
El personal fue excelente. Cuando llegamos nos recibió el aparcacoches y nos ayudó de inmediato. Muy complaciente y el servicio fue rápido. La recepción me explicó todo lo que necesito saber, especialmente fue nuestra primera vez en el hotel. El ambiente de la habitación era muy relajante y acogedor. Una de las barras de la cortina estaba dañada, creo que el personal también necesita hacer una inspección. Las almohadas y las sábanas olían a sudor y parece que no las han reemplazado. Inmediatamente lo reemplazaron después de que me quejé. Las almohadas deben cambiarse con más frecuencia ya que huele a cabeza de alguien. Se siente y huele sucio. El ezone fue una gran iniciativa para los niños, aunque las comodidades y los juegos son pocos. El buffet es increíble. Tiene muchas opciones y realmente delicioso. Deberían agregar un asistente para atender a los niños en las escaleras cercanas que van a los toboganes de la piscina, ya que algunos de ellos son ruidosos y podrían causar un accidente.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear Valued Guest, Thank you for posting a positive review and for sharing your experience following your recent stay at the Centara Mirage Beach Resort Dubai. It's lovely to hear that you appreciated the family-friendly arrangements with its facilities, and services at our resorts. We also encourage you to post your positive experience on our Trip Advisor page. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you and your family back again soon in 2023. With best regards, Vikas Bhatia Quality Manager
Lenna CkLen17
Habitación familiar
Fecha de estancia: may 2022
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 11 jun 2022
El mejor hotel de todos.
El personal muy acomodado, especialmente el nombre de la recepcionista Nan, ella fue muy amable y muy amable.
Servicio rápido, incluso notamos que el hotel estaba muy ocupado. Muchas personas en una cola se registraron, pero el mostrador de recepción trató de acomodar a los recién llegados de la manera más rápida.
Habitación limpia, piscina buena para los niños. Volveremos pronto.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear Valued Guest, Thank you for posting a positive review and for sharing your experience following your recent stay at the Centara Mirage Beach Resort Dubai. It's lovely to hear that you appreciated the family-friendly arrangements with its facilities, and services at our resorts. We also encourage you to post your positive experience on our Trip Advisor page. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you and your family back again soon in 2023. With best regards, Vikas Bhatia Quality Manager
TAREK ALKWATLY
Habitación superior con vistas al mar
Fecha de estancia: abr 2022
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 5 may 2022
Resort increíble, muy buena hospitalidad, demasiada actividad divertida para los niños, comida deliciosa...
Recomiendo este lugar para vacaciones en familia.....
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear Valued Guest, Thank you for posting a positive review and for sharing your experience following your recent stay at the Centara Mirage Beach Resort Dubai. It's lovely to hear that you appreciated the family-friendly arrangements with its facilities, and services at our resorts. We also encourage you to post your positive experience on our Trip Advisor page. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you and your family back again soon in 2023. With best regards, Vikas Bhatia Quality Manager
Usuario anónimo
Habitación superior con vistas al mar
Fecha de estancia: jul 2024
Personas que viajan solas
2 valoración
4.0/5
Muy bueno
Fecha de publicación: 24 ago 2024
One day is not enough to review the place but its was good for one day chilling in dubai
Traducir
Respuesta del alojamiento: Dear Guest, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent review on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. We are pleased to convey your appreciation ''One day is not enough to review the place but its was good for one day chilling in dubai'' to our team for their valuable assistance in exceeding your expectations. This is incredibly motivating for all of us. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manager
Usuario invitado
Habitación superior con cama extragrande
Fecha de estancia: mar 2024
Familias
1 valoración
4.7/5
Fantástico
Fecha de publicación: 1 may 2024
Great for children, many pools and other activities. Three restaurants you can choose for Full Board. The whole family is satisfied with the service, it’s just perfect
Traducir
Respuesta del alojamiento: Dear valued guest, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent review on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. Your compliment ''Great for children, many pools and other activities. Three restaurants you can choose for Full Board. The whole family is satisfied with the service, it’s just perfect.'' in your review is highly remarkable. Please feel free to post your same glowing positive review for Centara Mirage Beach Resort Dubai on our TripAdvisor online platform at your earliest convenience. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manager
Vifun Hooi
Habitación familiar
Fecha de estancia: feb 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 25 mar 2024
It’s was a wonderful stay and kids had enjoyed it so much with all the activities especially the kid club and cinema under the star. The sense of the hotel reminds me of Thailand. The staffs are very helpful and accommodating, especially Shermjla. Thank you!
Traducir
Respuesta del alojamiento: Dear Vifun Hooi, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent 5-star perfect review with a 100% rating for the amenities, cleanliness, services, and surroundings on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. Your compliment ''The sense of the hotel reminds me of Thailand. The staffs are very helpful and accommodating, especially Sharmila. Thank you!.'' with the beautiful selected pictures in your review is highly remarkable. Our team especially Sharmila has received your sincere appreciation for her outstanding efforts in making your stay memorable. Please feel free to post your same glowing positive review for Centara Mirage Beach Resort Dubai on our TripAdvisor online platform at your earliest convenience. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manage
Fathima
Habitación superior con cama extragrande
Fecha de estancia: jul 2024
Familias
1 valoración
2.2/5
Fecha de publicación: 26 ago 2024
I had a very bad experience with one of the staff members. His attitude ruined my experience.
Traducir
Respuesta del alojamiento: Dear Fathima, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent review on this platform. We are naturally concerned about your dissatisfaction. We strive incredibly hard here to make every guest experience enjoyable with exceeded expectations and you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. Our training programs in all our departments strongly emphasize an equally high standard of service, especially regarding empathy, guest experience management, and attentiveness services. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. It is saddening to know you did not have the opportunity to meet with them. Had we known of this while you were In-House, we would have gladly taken care of this right away. Rest assured that this will be reinforced with our team. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manager
Usuario invitado
Habitación Superior con vistas al mar(mirage)
Fecha de estancia: may 2024
Familias
1 valoración
4.0/5
Muy bueno
Fecha de publicación: 19 jun 2024
Generally it was a great stay.
However the hotel needs 10 times more elevator than what they have right now.
We spent half of our stay while waiting for elevators.
Traducir
Respuesta del alojamiento: Dear Guest, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We cherish the interactions you and your family have with our family-friendly accommodations, stunning scenery, plenty of aquatic activities, spacious rooms, and services provided by our team. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We appreciate you to share your experience with us. By valuing our guests’ opinions, we work to ensure that our guests have the most comfortable stay possible. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Best regards, Vikas Bhatia Quality Manager
Abo Jana
Habitación superior con cama extragrande
Fecha de estancia: abr 2024
Familias
29 valoración
4.0/5
Muy bueno
Fecha de publicación: 24 may 2024
Very good hotel for families, but the price is high in summer season, all team kind and cooperative
Traducir
Respuesta del alojamiento: Dear valued Guest, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your review for the amenities, cleanliness, services, and surroundings on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. Your compliment ''Very good hotel for families, all team kind and cooperative.'' is highly remarkable. I deeply regret to learn that the overall prices affected your stay in one way or the other. In regards to price, we regularly benchmark our prices against the other hotels to ensure a fair price for our guests. In this case, your opinion is highly respectable. Please feel free to post your same glowing positive review for Centara Mirage Beach Resort Dubai on our TripAdvisor online platform at your earliest convenience. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity.With Best regards, Vikas Bhatia Quality Manager
Ahmed Abdulla
Habitación familiar con vistas al mar
Fecha de estancia: mar 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 15 abr 2024
Very nice
Traducir
Respuesta del alojamiento: Dear Ahmed Abdulla, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent 5-star perfect review with a 100% rating for the amenities, cleanliness, services, and surroundings on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. Your compliment ''Very nice.'' in your review is highly remarkable. Please feel free to post your same glowing positive review for Centara Mirage Beach Resort Dubai on our TripAdvisor online platform at your earliest convenience. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manage
Usuario invitado
Habitación familiar
Fecha de estancia: mar 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 12 abr 2024
Excellent Property for families. There is a lot of entertainment for kids. We had a great time.
Traducir
Respuesta del alojamiento: Dear Guest, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent 5-star perfect review with a 100% rating for the amenities, cleanliness, services, and surroundings on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. Your compliment ''Excellent Property for families. There is a lot of entertainment for kids. We had a great time..'' in your review is highly remarkable. Please feel free to post your same glowing positive review for Centara Mirage Beach Resort Dubai on our TripAdvisor online platform at your earliest convenience. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manage
Bryan Jr
Habitación superior con cama extragrande
Fecha de estancia: jun 2024
Familias
43 valoración
5.0/5
Excepcional
Fecha de publicación: 14 sep 2024
nice service. nice food.nice hotelnice hotelnice hotelnice hotel
Traducir
Respuesta del alojamiento: Dear bryan huelgas, Warmest Greetings from Centara Mirage Beach Resort, Dubai! Thank you for sharing your recent 5-star perfect review with a 100% rating for the amenities, cleanliness, services, and surroundings on this platform. We were delighted to learn that your interactions with family-friendly arrangements with facilities on this occasion exceeded your expectations. We are pleased to convey your appreciation ''nice service. nice food. nice hotel nice hotel nice hotel nice hotel'' to our team for their valuable assistance in exceeding your expectations. This is incredibly motivating for all of us. Please feel free to post your same glowing positive review for Centara Mirage Beach Resort Dubai on our TripAdvisor online platform at your earliest convenience. Thank you once again for your wonderful feedback and we look forward to seeing you again soon. With Best regards, Vikas Bhatia Quality Manager