TRIP INN Dasing-Augsburg

Excellent and kind customer service! I messed up the booking (entirely my fault). I did not read the conditions properly and did not see that you had to confirm the booking and pay by 6pm on the day of your stay. I also did not note that the reception closes at 11pm and so you need to call if you are going to be later. We planned to stay here on the first night of a long drive from Croatia to Ireland. We are a couple travelling with a child, and are towing a boat. So we cannot just stop anywhere, we need ample parking space. The hotel had confirmed they had parking and indeed they did. And they are very conveniently located next to the motorway just outside Munich. But we got there after 11pm and the doors were closed. This was very distressing, we were all very tired after driving all day and evening, and there was nowhere else to go at that time of night and with our boat trailer. We then had some good luck. When we pressed the button by the door the manager answered and, although he was not in the hotel, said he would drive in from home to help, even though it was so late. He arrived 15 minutes later and organised a room, even though we did not technically have a booking any more as we had not confirmed or paid. A comfortable night in a nice clean room. The windows open and the beds are comfortable. Thank you so much for the excellent and kind service. We continued our journey in good spirits.

Clean, tidy, everything worked, lots of parking, quiet. We had a fan in our room but was able to keep window open also. Great Wifi, reception was helpful, with places to eat and filling stations nearby. It ticked all the boxes for us, it did the job!

AC does not working at all

Perfect

Tip top

We arrived late and had to call ahead as the reception is only open to 11pm. They were very helpful and had the keys waiting for us. It is a nice clean hotel and good value for money. I was sorry we could not spend a bit more time as the sauna and gym are complimentary. The location is great if you want an overnight stay on a long journey as it's just off the motorway with free parking and garages opposite one of which has an e-vehicle charger. Breakfast was decent and the staff were friendly.

Perfect for two-night stay. Good restaurants nearby with easy autobahn access to Munich.

Good hotel