Base Serviced Apartments - City Road

Great value, lots of room, everything as it should be! Would definitely stay again- bargain Lots to do and see

A great base for a weekend in Chester. Clean, well equipped and comfortable. The 2 bed apartment for 4 people was plenty big enough for our group.

the service apartment is clean. It is close to the city centre. The rooms are big and comfortable. The kitchen is nice. I am sure that I will book this hotel again and highly recommend to my friends.

Too noisy with the bar under the room.

Overall I was disappointed with Base Serviced Apartments. Location was great but after that I would rate everything else, apart from cleanliness, as below average and expectations. Access was tricky; there is no proper handle, on the outer door, and the drop box system was trickier than others I have encountered. The heating did not work. The room, itself, was tiny with old fashioned windows so allowing noise 8n and heat out. All in all I would not recommend. The stairs were very steep.

We booked 2 nights in the 2 bedroom apartment via ********** for a weekend in Chester. The apartment is directly above a pub with live music however, you only find that out in the confirmation email after you have made a non refundable booking! Worst accommodation we have ever stayed in. It was so bad, we left after the first night and went home as we could not face another night in the filthy, smelly conditions. Don't be fooled by the photos - the apartment looks nothing like them. Similarly, don't believe some of the recent reviews with top ratings but no comments - there is no way they can be genuine. • The bathroom was disgusting, toilet seat stained and dirty, mould and grime around shower area - yuk :( • The sink was blocked and there was an appalling smell coming from it. The tiled floor was badly cracked. • One bedroom has no windows and was very stuffy. A fan is provided but it was so noisy that it was impossible to sleep with it on. • There is a kitchen but due to the standard of cleanliness, we were not comfortable to even make a coffee in it. • The couch in the living space was covered in dubious looking stains. Vomit? Again, yuk :( • The windows were filthy - looked like they hadn't been cleaned in years. Take my advice, avoid this place like the plague.

Unfortunately our overall 2 night stay at the Base Serviced Appartmemts City Road in Chester was very disappointing.Some of the communal areas were looking very dated and in need of an upgrade.Also really disappointed with the room we were allocated.In general a very poor standard.Think room 6 was supposed to be a small double room.It turned out to be tiny bedroom and bathroom.Would we stay here again.Absolutley not.would we recommend to any family or friends.Absolutely not.It is definitely not worth the prices that they are charging per night.Do not waste your money staying here.Wish we had read more reviews about this accommodation before booking.

The fire alarm panel was lit up like a Christmas tree with various faults showing.Informed the cleaner but 24 hours later still in fault, staying on the top floor very anxious due to this.You would expect an issue like this which is a major health and safety issue to be dealt with immediately.