Eleftheria Hotel

Lovely location. Friendly staff. Lovely swimming pool. quiet and peaceful. courtesy bus with timetable everyday. Bus stop bottom of hill. Supermarket across road. Breakfast good. Our room was 402 clean everyday. problem with air con fixed right away. overlooked garden surrounded palm trees. Special thanks Agkis love to here from you.(Dave & Tina). Plenty of of places to eat out try lottos was fantastic food with good staff. Is a must. We both thoroughly enjoyed our holiday felt totaly relaxed. War memorial is also worth seeing. We would definately come back in the near future.

I am currently staying here and its a great experience. Nothing is too much trouble and the views are to die for. The breakfast is great and changes a little every day. The room is clean and functional and the pool area is a great place to unwind after a day's exploring Although it is on a hill it is still located within walking distance of the best restaurants in Agia Marina and ideal for the bus into Chania or the botanical gardens. Can't really fault it for the money and would book again

Very Disapppointing! Superior Double with garden view.Half Board. We arrived very late, taken to room by receptionist who helped us carry cases - good job as there were lots of steps and no lift for most of the journey to Block 2. Plated up food left from evening meal in fridge - awful. Lucky we had soft bread left too, shame no butter. Kettle provided and 2 cups, no coffee/tea/milk and bottle of water in fridge. We kicked off our shoes and found the floor was gritty and dirty appears not been cleaned. Decided to wait and see tomorrow, maid must have cleaned it next day. The walk down the hill to the resort was ceratinly more than a mile nearer 2 it took 25 mins along a winding road with cars speeding up and down, no pavements, not well lit at night. Coutesy Bus has to be booked in advance. Safety Deposit box was in a cupboard at floor level, decided we needed to use but had to pay for this, my husband had to lay on the floor to use the safe. BathRoom was clean but dated and needed sealant re-doing. Metal toilet roll holder was loose and fell off frequently. Shelves in wardrobe had missing pegs to keep them straight so clothes tipped and slid about. Breakfast was poor not appealing, random food boiled eggs had black rings between white and yolk possibly re-heated? Toasters Juice machine, bread basket and Hot drink machine all in one corner- impossible.Evening meal was advertised as Buffet Restaurant - stayed in 2 nights and was disgusted with the food- it was cheap quality, so ate out rest of week. Cold food wasn't cold and hot food wasn't even warm. Cheap and poor quality. I think this hotel is being run on a very tight budget. Only people who make the place good are the barman Akis and Maria and Nik who helped us plan our car drive out. Apart from these 3 people the rest of the hotel staff are miserable, don't smile, are not welcoming. Toilet by the pool and in Reception, I had to ask for them to be cleaned, floors wet and no loo-paper. Scum mark around the water level in pool - asked the Jet 2 Rep about this he said they would be emptying pool at end of season to clean it. There was no evidence of on-going cleaning during the day in public areas. Really has the Pandemic been forgotten already!! Late flight home - unable to keep room on, no courtesy room offered - had to use showers by pool with tepid water to have a shower before going home. All in all poor poor poor. Jet 2 need to re-think their 3* rating. Its a buget hotel on a shoe-string, not for us I'm afraid

We have just returned from a week at this fantastic hotel and really cannot fault it. Its amazing. So to try and sum it up... Rooms...very clean, well maintained, decent space, great storage space, lovely balconies. Hotel Grounds..we were at the back of the hotel and had the lovely walk through the flowers and trees..Grounds very clean and again well maintained. Pool area very clean and lovely views over the sea. Lovely area by reception if want to have a more relaxed chill out time outside. Staff..Excellent..friendly, helpful, professional, big shout out to Aggi on the pool bar..his big smile and fun vibe was a delight to be around. Food..We were bed and breakfast amd there was always an excellent choice. I am a vegetarian and always found a good selection and veggie options are also marked with a V. We also had lunch a couple of times by the pool bar. Cretan Salads..which were excellent! We paid for dinner one evening which is gold and cold buffet style..excellent choice and excellent value. General..There is a regular bus up and down to the main area..however we often walked and the hill is fine..just more onerous when doing it in the peak sunshine but if doing it first thing or in the evening its totally fine and very enjoyable...views from hotel are lovely. So overall a fantastic hotel with fantastic staff and would definitely return!

What a fabulous find. Couldn't really fault anything. You will love it. The staff really do make it ! Cleaners, waiters, waitress and of course the best barman. They made you feel like family and were great with the kids The food at the pool was great ! And brekkie varied each day You are a fab place xx

We decided to stay in the hotel having visited Agia Marina 6 years ago and passing it every time we walked down the hill from our (then) villa. We have not been disappointed! The room is clean and has all of the facilities you need. We have a balcony with great sea views (no sun, but can’t complain). We enjoyed the walk down to the beach/ main road every day and it took only 15 minutes (20 back, uphill). Some lovely local tavernas at the bottom too. Breakfast at the hotel has been lovely each day, with far more choice than I expected and with friendly staff. The pool is lovely and serene and (in May, at least), there are plenty of sun beds to relax on. HUGE SHOUT OUT to Akis and Maria who are both so warm and friendly! And Akis’ cocktails are fantastic (highly recommend the Chocolate Martini!).

We went for a family half-term break to forget about busy city's life and we were not dissapointed. Quiet location on the hill, still close to the beach and shops. Free minibus service taking You to the main road although its like 7min walk. Very friendly staff. Nothing is to much trouble for them. Lots of cats around but kids loved it. Ideal place for end of season rest Highly recomended.

Absolutely fantastic stay here. We have met some wonderful people and the staff are absolutely amazing!! Special shoutout to Akis, Maria and Nikki, the loveliest people in a hotel ever!!! Yes there's a hill but I timed it and it took 13 minutes from the bottom to the hotel. 10 to walk down. The beach is stunning so clear. The bar food is amazing! Especially the chicken club sandwich, the gardens in the hotel grounds are beautiful!!! 🥪 lovely clean hotel. Will definitely be back!! Thank you for everything xxx

We, my husband and I had an absolutely amazing experience at this hotel. The staff were ever so friendly and accommodating We couldn't ever rate them less than full marks. The hotel is situated on a hill, but there is a shuttle service if required, otherwise it is nice to fall into the hotel's well kept pool after walking up the hill from the beach .There was a wide selection of food and drink choices, and the views from the hotel are to die for. The hotel itself is very clean and tidy. This is an absolute bargain price for the service they offer ..we definitely recommend it