Hoteles en Alejandría con desayuno

Отель расположен в достаточно тихой части города вдали от трасс с гудящими машинами. 2 огромных бассейна с водой +27° в марте. Красивое здание в 3 этажа. Отель новый, достраивается дворец. Как я понимаю, здесь будут организовывать мероприятия. На 1 и 2 этажах расположены рестораны. В рамадан оба работают по системе шведский стол. Еды много, но ничего особо не понравилось. На завтраках готовят омлет. Жили неделю, всю неделю говорила и показывала, что хочу скрембл, но повар умеет делать только невкусный омлет в луже масла. Под конец сдалась и перестала его брать. Каша безвкусная. 2-3 раза ходили тут на ужин. Пару раз была вкусная еда. В остальное время съедобным был только шашлык и овощи. Номера большие и чистые, тут всё ок. Но с едой не очень. Персонал вежливый.

Очень все понравилось. Прекрасный микрорайон - чистый и без толп людей. Свой пляж. Все новое и современное. На завтрак хороший выбор, особенно порадовали свежие соки из клубники и гуавы и говяжьи котлетки.

Уже 3 раза останавливаюсь в этом хостеле. Это самое оптимальное соотношение цена-качество. Можно приготовить еду,все относительно чисто и свежо спать. Есть скромный завтрак и кухня.

La habitación de la habitación era muy buena, pero no me gustaba la habitación. Después de leer los comentarios de Google, no me parece el único, otros huéspedes tenían el mismo problema y fueron enviados incluso a otro hotel de menor calidad. A pesar de que finalmente tuve la habitación que reservaba originalmente, nunca me informaron que el estacionamiento de valet costa 300 EGP, y me dijeron que sólo se pagaba el precio durante el checkout. En general, la estancia fue frustrante y mal gestionada.

El Hilton Alex Green Hotel difiere de otros hoteles en el centro de Alexandria por su super - cómodo ubicación que hace todo accesible. El personal de la casa es un buen personal, y es un personal muy amable y amable. El Hilton Alex Green Hotel ofrece una ubicación céntrica y muy conveniente, y el equipo de mantenimiento de la casa es excelente en profesionalidad, limpieza y presentación de la habitación. Nota: El servicio de restaurante Ginger es un poco lento.

I have extreme dissatisfaction and concern regarding a series of deeply unprofessional actions and significant mismanagement by the front desk manager, Bassant, during my recent stay at Paradise Inn from 27 June 2025 to 28 June 2025. My group consisted of four friends (A, B, C, and D) across three booked rooms. The core issues are as follows: 1. Misleading Information Regarding Sea-View Room Availability: Upon our check-in, my friend (A) and I (B) requested to upgrade our twin-bedded, city-view room to a sea-view room, offering to pay any price difference. We were explicitly informed by the Front Desk Manager, Bassant, that all sea-view rooms were fully booked and an upgrade was impossible. However, to our astonishment, our friend D, who arrived later, successfully booked and checked into a sea-view, queen-bedded room through Trip.com on the very same day we were told no such rooms were available. This direct contradiction is highly concerning and suggests a deliberate misrepresentation of facts. 2. Chaotic and Incorrect Room Assignment: Despite our original booking being for a city-view room (my booking) and D's new booking being for a sea-view room, the staff incorrectly assigned my room (A & B) to a sea-view, twin-bedded room, while D, who had booked a sea-view room, was assigned a city-view, queen-bedded room. This was a clear and significant operational error, leading to unnecessary confusion and inconvenience. 3. Unacceptable Behavior and Blame-Shifting by Manager Bassant: When we brought these room assignment discrepancies to the attention of Front Desk Manager Bassant, instead of acknowledging the hotel's mistake or apologizing, she shockingly stated that ”the guest on this order (A & B) took the new order's (D's) sea-view room.” This attempt to blame guests, coupled with a complete refusal to admit fault and offer an apology, is utterly unprofessional and unacceptable. Her behavior was dismissive, dishonest, and actively attempted to create conflict among guests. 4. Ineffective Complaint Handling - ”Complaint Unreachable”: Subsequent to the issues, I attempted to escalate my concerns to hotel staff. However, the complaint process effectively ended at Front Desk Manager Bassant's level, with her ultimate feedback being that ”the guest is not telling the truth.” This indicates a severe flaw in their internal complaint resolution mechanism, where the very individual responsible for the issues is also the sole arbiter of the complaint, leading to an obvious lack of impartiality and accountability. 5. The entire experience – from the initial misleading information about room availability, to the erroneous room allocation, and the subsequent appalling communication and complaint handling – profoundly reflects deficiencies in their front desk operations' professionalism and integrity. Front Desk Manager Bassant's conduct was not only unhelpful and dismissive but demonstrably dishonest and divisive.

Enjoyed my stay in this hotel, I've got no complaints other than the fact that for 4 months now, their private beach has been closed due to government renovations on the beachfront and I do not remember being informed of this in the booking page before I booked. The main reason I booked was for the beach so understandably, I was disappointed.

The hotel has great potential and a wonderful location, which could make it an excellent option for travelers visiting Alexandria. It offers good value for money in theory, but unfortunately, the current management does not fully reflect this potential. Some aspects of service need significant improvement — starting from the reception and housekeeping to the kitchen and café plus an operating free wifi. The staff seem to be doing their best, but they clearly need stronger professional guidance and management oversight to meet the standards expected from a hotel in such a prime location. During my stay, parts of the hotel were under renovation, and the construction work caused some disturbance throughout the day. While it’s understandable that improvements require time, better scheduling or communication with guests would have made the experience more comfortable. Overall, the hotel could become a top choice in Alexandria with proper management and attention to guest comfort. I truly hope the owners invest in professional leadership to make the most of this great property.

Huele demasiado mal, calle demasiado ruido balcón abierto demasiado ruido, cerrando los olores demasiado mal ...very bad value for money

Fue fantástico en este hotel, muy buena ubicación y hospitalidad y accesibilidad a todos los restaurantes y actividades cercanas, gracias por todos, nos vemos pronto.