Hoteles en Protaras con desayuno

Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.

The overall stay was very nice. We've been there twice, hope to come again in the coming months and years. We've seen some known faces from the last year, very smiley and approachable receptionist, I think it was Fotini. Restaurant is very nice too, staff attentive, great job done with renovation of it. Gym is good too, so is the swimming pool.

We stayed at the hotel from 2 to 4 October 2026 to celebrate our daughter’s birthday. The hotel has many good qualities, but unfortunately I cannot say that I would recommend it at this point. The positives: the staff were wonderful — polite, friendly and genuinely pleasant at reception, in the restaurants and at the bars. For our daughter’s birthday, cakes and sparkling wine were kindly placed in our fridge. The hotel has beautiful views, lovely green grounds, spacious rooms with kitchenettes, comfortable mattresses and excellent bed linen. There is also a shuttle to the beach, daytime activities, evening entertainment and a good variety of food. Unfortunately, the cleanliness and maintenance of the room were disappointing. The sink in our room was leaking, so water collected on the floor after use. On Saturday morning I wiped it up with the bath mat and left it on the floor. When we returned after breakfast, the same wet and dirty mat had simply been hung over the glass shower partition instead of being replaced. Towels left on the floor should be changed. The towels also did not smell fresh, which made me question their cleanliness, although the bed linen was spotless. I also found dirt between the sink and the bathtub, together with a spider’s nest and a large spider. We are not afraid of spiders, but this is not something you expect in a 4-star hotel costing more than €300 per night. Another unpleasant issue was the tableware in the main restaurant. Many plates had white residue and streaks and looked very dirty. I mentioned this to the staff, but the same problem remained at breakfast on both Saturday and Sunday. This was our second stay at a hotel from this chain, and unfortunately also the second time we experienced problems with room condition or cleanliness. Please pay more attention to housekeeping standards, staff training and room maintenance. These issues seriously affect the overall impression of an otherwise very pleasant hotel.

I stayed here for a week and left today. Staff were lovely and building is nice and modern however whenever we was in our room we could hear everyone in their rooms. Next to us there was someone screaming at his partner for a few hours then I think he left and new people came in. The thin walls made it so we could hear their tv all day and night. We also saw a cockroach in the hall way and below is a picture of pink sausages we had at breakfast. Not worth the money. Very disappointed as we spent a lot of money to be there

lovely staf espacial flora from the front desk, she helps us so much.

Stayed for 2 nights here and really enjoyed it. Pool area is stunning

Το ξενοδοχείο βρίσκεται σε κεντρικό σημείο στον κεντρικό δρόμο του Πρωτάρα μόλις λίγα μέτρα αποσταση απο την παραλία του fig tree. Τα δωμάτια ήταν άνετα και καθαρά, το πρόγευμα πλούσιο και το προσωπικό πολύ εξυπηρετικό και φιλικό. Θα ξανά επέλεγα το ξενοδοχείο σίγουρα. Το συστήνω ανεπιφύλακτα!

Staff was very attentive, pool rooms and common areas are very impressive,  Food was good, the gym is basic but well equipped, the location is nearby public transportation, but a bit far from the center of protaras/aiya napa Theres also a very nice beach 2 minutes walking from the hotel

Nice hotel Location 5 stars on the beach Good facilities!!!

Where our room was situated meant that we had the very loud sounds of the bars along the strip every night. Most of the bars were karaoke or tribute acts with customers singing along so even with the balcony door shut you could hear it as if you were there!! I personally didn’t like the sun beds being on the grass, get messy feet and sun beds. Because of people going in and out of the pool, you start getting muddy patches. The sun shades are not movable and the sun beds are quite packed in so not much room to move your sun bed into the shade. Food was great. Bar staff very friendly. Lifts are far too small for such a big hotel so you are waiting ages for a lift. We ended up on the beach most days, nice clean beach.  Cheap to get sun beds  for the day.