Hoteles con encanto en Chiba

«The location is great as it is next to train station and the shopping outlet. The parking experience is terrible. The receptionist has trouble in English explaining the parking cost 4000yen a night. She also didn't tell me the car must also checkout at 11:00am the next day. I got charged again when I pick up my car at 12pm. The room was okay. However, there are insects/bugs in bed. I got bites a couple of times during my sleep. There is also a very annoying robot in the Reception lobby that get in the way when we are busy moving our luggage. There is no concierge or bell boy to help with luggage. Overall staff are friendly, but the overall system of staff management and training and the over service to provide may need some rethinking.»