Justin
28 de enero de 2024
The room was extremely dirty with stains on the floor and the bed sheets appeared to be clean upon arriving however when we removed the fitted sheet there was urine and what appeared to be mold stains on the protector. When we booked the hotel the room selection said it would have water/lake views, our room had no view of the lake, in fact it was facing the opposite direction. On our last night someone from the hotel staff banged on our door during the night which woke us up, she stated she had the room listed as vacant and demanding our names. We had the room booked for 2 nights, she may have been intoxicated because she was banging on other doors too. We reported it to the hotel and they did nothing. The lobby smelled very strong of cigarettes, very poor ventilation.
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