Crowne Plaza Beijing International Airport

Valoraciones de Crowne Plaza Beijing International Airport

Crowne Plaza Beijing International Airport

No.60 Fuqian 1st Street, Shunyi District, Beijing, 101312, ChinaVer datos del hotel
Crowne Plaza Beijing International Airport
Crowne Plaza Beijing International AirportCrowne Plaza Beijing International AirportCrowne Plaza Beijing International Airport
Encuentra habitaciones disponibles para tus fechas de viaje
Igualamos los precios
1 noche

Valoraciones de usuarios

4.6/5
Muy bien
2744 valoración
Valoraciones reales
Ubicación4.6
Instalaciones4.6
Servicio4.6
Limpieza4.7
Filtrar por:
Ordenar por:
Todos los comentarios(2744)
Valoraciones positivas(2657)
Valoraciones con fotos/vídeo(292)
Bien comunicado(333)
Cerca del aeropuerto(308)
Personal de recepción amable(256)
Desayuno estupendo(221)
Ofrece servicio de recogida/transporte(136)
Estupendo para viajes de negocios(43)
Piscina estupenda(39)
Valoraciones negativas(87)
Dawnie
Habitación doble superior
Fecha de estancia: oct 2024
Personas que viajan solas
5 valoración
5.0/5
Excepcional
Fecha de publicación: 5 oct 2024
Second time to stay here and a much better experience. The receptionists were helpful and efficient, my room was spacious and clean and I used the large gym to work out. It had lots of equipment. The pool is 25m too but I didn’t get chance to swim. The location is perfect in shunyi, close to local eateries and malls and the airport.
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for your glowing review of your stay at Crowne Hotel! We are thrilled to hear that our team went above and beyond to make your experience exceptional. We strive to provide our guests with a seamless and enjoyable stay, and it's rewarding to know that we succeeded in doing so for you. Your satisfaction is our greatest reward, and we look forward to welcoming you back to Crowne Hotel again soon. Thank you once again for choosing to stay with us. We wish you all the best and hope to see you again in Beijing! Best regards, Management, Crowne Hotel
J(sg)
Habitación Estándar - 1 cama extragrande - Planta superior
Fecha de estancia: oct 2024
Personas en viajes de negocios
7 valoración
3.5/5
Fecha de publicación: 31 oct 2024
Old but clean. Near to airport and conventiom center, far from everything else
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for your glowing review of your stay at Crowne Hotel! We are thrilled to hear that our team went above and beyond to make your experience exceptional. We strive to provide our guests with a seamless and enjoyable stay, and it's rewarding to know that we succeeded in doing so for you. Your satisfaction is our greatest reward, and we look forward to welcoming you back to Crowne Hotel again soon. Thank you once again for choosing to stay with us. We wish you all the best and hope to see you again in Beijing! Best regards, Management, Crowne Hotel
Usuario invitado
Habitación estándar
Fecha de estancia: ago 2024
Personas que viajan solas
6 valoración
2.0/5
Fecha de publicación: 25 ago 2024
Out of the 7 4/5 star hotels I stayed while traveling through China, this one was the worst. The room was 886 yuan but I had to pay a deposit of 1445 yuan. The room was a free upgrade but not in good condition, wallpaper peeling off the wall, strong smell which was uncomfortable, and a magot in the bathroom. Definitely don't stay here.
Traducir
Respuesta del alojamiento: Dear Guest,We take full responsibility for the shortcomings in our service and facilities that you have encountered, and we sincerely apologize for any inconvenience or dissatisfaction that they may have caused you.We are committed to addressing the issues you have raised and implementing measures to prevent them from happening again. We will also enhance our cleaning and sanitation procedures to ensure that our rooms are always in pristine condition and free from unpleasant odors or pests.Once again, we sincerely apologize for the poor experience you had at our hotel and any inconvenience or dissatisfaction it may have caused you. We understand that your feedback is invaluable to us, and we will use it to drive continuous improvement in our services and facilities.Thank you for taking the time to share your feedback with us. We wish you all the best in your future travels and hope that your next accommodations will exceed your expectations.Best regards,Hotel Management
qwertyuiopasdffgh
Habitación estándar
Fecha de estancia: jul 2024
Viaje con amigos
8 valoración
5.0/5
Excepcional
Fecha de publicación: 5 jul 2024
The location of the hotel is good, and the service is very timely and thoughtful. Especially thanks to One Sun got in touch with us in time to inquire about our preferences and help us arrange suitable rooms. My friend thought the service was very considerate and thoughtful.the hotel service staff really patiently . I would choose this hotel next time.
Traducir
Respuesta del alojamiento: Dear Guest,Thank you so much for your kind words and valuable feedback! We are delighted to hear that you enjoyed your stay at our hotel and found the location to be convenient, as well as the service to be timely and thoughtful.We are also glad to hear that our service staff were patient and attentive to your needs. At our hotel, we believe that patience and understanding are key qualities that every member of our team should possess. It is our goal to ensure that every guest feels welcomed, respected, and well-cared for during their stay.Your satisfaction with our hotel is our greatest reward, and we are thrilled that you would consider choosing us again for your future stays. We look forward to welcoming you back soon and continuing to provide you with the same high level of service and comfort that you experienced during your last visit.Once again, thank you for choosing our hotel and for sharing your positive experience with us. We wish you all the best and hope to see you again soon!Sincerely,Hotel Management Team
Wil Son
Habitación superior (2 camas)
Fecha de estancia: mar 2024
Personas en viajes de negocios
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 16 abr 2024
I recently had the pleasure of staying at a hotel near the exhibition center, and I must say, it was an experience worth sharing. From the moment I arrived, the exceptional service provided by the staff, particularly Summer, made my stay truly memorable. Upon arrival, I was greeted by Summer, who efficiently handled my check-in process with a warm and welcoming attitude. What stood out was her helpfulness in assisting me with the taxi fare, as I didn't have WeChat Pay, ensuring a smooth start to my stay. The hotel's proximity to the exhibition center was incredibly convenient for my purposes, allowing me to easily access the event without any hassle. Additionally, the comfort and cleanliness of the room exceeded my expectations, providing a relaxing environment after a busy day. One of the highlights of my stay was the breakfast offered by the hotel. Not only was the variety impressive, but the quality of the food was exceptional. What's more, the option to pack food and drinks for later was a thoughtful touch, allowing guests to fuel up for the day ahead without any inconvenience. Overall, my experience at this hotel was nothing short of excellent. From the attentive staff like Summer to the convenient location and outstanding amenities, I would highly recommend this establishment to anyone visiting the exhibition center area. I look forward to returning in the future.
Traducir
Respuesta del alojamiento: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport.Thank you very much for taking the time to share your experience during your stay. Your feedback is truly heartwarming and will further motivate us to continue striving to provide even higher-quality hospitality services for every guest who stays with us.I am pleased to hear that you highly praised the convenient location of our hotel. As a hotel near the exhibition center, we have always strived to provide the greatest convenience for guests attending events. Additionally, your positive comments about our room environment and breakfast offerings are the greatest motivation for us to continuously enhance our service quality. We will use your feedback as a reference to keep improving, ensuring that every guest who stays with us can enjoy a comfortable and pleasant living environment, as well as a rich and delicious breakfast experience.Once again, thank you for taking the valuable time to share your impressions of your stay with us. We are truly grateful for your ongoing support, and we hope you will have the opportunity to choose our hotel again in the future. We will continue to work hard to present you with an even more exceptional accommodation experience. Wishing you all the best!Best regards,Hotel Management
Ali al hadi
Habitación superior (2 camas)
Fecha de estancia: abr 2024
Personas en viajes de negocios
76 valoración
5.0/5
Excepcional
Fecha de publicación: 9 may 2024
Hotel very nice and clean Very close to restaurants and cafes
Traducir
Respuesta del alojamiento: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport and giving the hotel full marks.Thank you for sharing your positive feedback about our hotel.Maintaining a pristine and welcoming environment is one of our top priorities, so we are pleased that our efforts to provide a clean and well-maintained hotel made your stay enjoyable. Additionally, our prime location near various dining options allows guests to explore the local culinary scene with ease.Your kind words serve as a great encouragement to our team, who work tirelessly to deliver an outstanding experience to every guest. We constantly strive to ensure our facilities and services exceed expectations.Thank you again for taking the time to share your review. We look forward to welcoming you back soon and providing you with another memorable and convenient stay.Wishing you a pleasant journey and a happy life!Best regards,Hotel Management
Usuario invitado
Habitación superior (2 camas)
Fecha de estancia: sep 2024
Personas en viajes de negocios
5 valoración
5.0/5
Excepcional
Fecha de publicación: 5 nov 2024
Great breakfast, big rooms, comfortable beds, indoor pool, gym we always there when have layovers in Beijing.
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for your glowing review of your stay at Crowne Hotel! We are thrilled to hear that our team went above and beyond to make your experience exceptional. We strive to provide our guests with a seamless and enjoyable stay, and it's rewarding to know that we succeeded in doing so for you. Your satisfaction is our greatest reward, and we look forward to welcoming you back to Crowne Hotel again soon. Thank you once again for choosing to stay with us. We wish you all the best and hope to see you again in Beijing! Best regards, Management, Crowne Hotel
dashhnovikova
Habitación doble Deluxe
Fecha de estancia: feb 2024
Parejas
3 valoración
4.7/5
Fantástico
Fecha de publicación: 9 mar 2024
I like this hotel. Near to exhaustion center and subway station. Large variety of breakfast dishes. But one minus - The elevator call button is electrocuted.
Traducir
Respuesta del alojamiento: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport.Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to know that you enjoyed the convenient location near the exhibition center and subway station, Your feedback allows us to identify and address such issues in a timely manner, and we sincerely appreciate you bringing this to our attention.If you have any needs or requests during your stay, please feel free to contact our Guest Service Manager directly. We are here to assist you! We look forward to the opportunity to welcome you back with an even better performance in the near future.Best regards,Hotel management.
Usuario invitado
Habitación doble superior
Fecha de estancia: ago 2024
Personas que viajan solas
5 valoración
4.2/5
Muy bueno
Fecha de publicación: 6 ago 2024
Location good to go to the airport but not super comfortable if you want to walk in the city , quite far from the center and lots of traffic jams Staff is helpful , some of them speak English so it makes the stay easier
Traducir
Respuesta del alojamiento: Dear guest,Thank you very much for your feedback on our hotel's location and our service team. We are delighted to hear that our hotel is conveniently located for access to the airport, but we also understand that if you wish to walk around the city, it may not be the most comfortable option as we are quite far from the city center and there can be heavy traffic congestion.We strive to provide guests with both convenient transportation and a comfortable stay, but we recognize that our location may not cater to every guest's preferences. We sincerely apologize for any inconvenience this may have caused and will consider ways to better balance accessibility and neighborhood comfort in our future planning.Thank you once again for your valuable feedback and suggestions. They are crucial to us, and we will take them seriously into consideration as we strive for continuous improvement. If you have any further needs or suggestions in the future, please do not hesitate to contact us. We look forward to serving you again and wish you all the best in life!Best regards,Hotel Management Team
Desmond
Habitación doble superior
Fecha de estancia: jul 2024
Personas en viajes de negocios
3 valoración
4.2/5
Muy bueno
Fecha de publicación: 24 jul 2024
Lobby is very stuffy and the price of a can of coke cost $32 local currency. Feel it's a little high even though we bought it in a hotel. Breakfast was good!
Traducir
Respuesta del alojamiento: 尊敬的客人:您好!首先,對於您提到的大堂環境讓您感到悶熱的問題,我們深感抱歉。我們非常重視每一位客人的舒適體驗,並會立即對此進行關注與改進。我們會檢查大堂的空調系統,確保其正常運行,並調整至適宜的温度,以確保您和其他客人在大堂內能夠感受到舒適與愜意。再次感謝您的寶貴反饋與建議。我們酒店將不斷努力提升服務質量與客人滿意度,確保每一位客人在這裏都能享受到愉悦與舒適的住宿體驗。如果您在未來有任何需要或建議,請隨時與我們聯繫,我們將竭誠為您服務。祝您生活愉快!酒店管理層
UniqueShan
Habitación superior (2 camas)
Fecha de estancia: jul 2024
Viaje con amigos
7 valoración
5.0/5
Excepcional
Fecha de publicación: 6 jul 2024
The hotel was very nice. The front desk staff was accommodating and helpful. The bed was very comfortable. No complaints. 
Traducir
Respuesta del alojamiento: Dear valued guest,Thank you so much for your kind words and positive feedback about your stay at our hotel! We are thrilled to hear that you found our hotel to be very nice and that our front desk staff exceeded your expectations with their accommodating and helpful service.We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable experience. In the meantime, if there's anything else we can do for you, please don't hesitate to reach out.Thank you again for choosing our hotel, and we wish you all the best in your future travels.Warm regards,Hotel Management Team
Usuario invitado
Habitación superior accesible (cama doble grande)
Fecha de estancia: oct 2024
Personas en viajes de negocios
1 valoración
3.7/5
Fecha de publicación: 1 nov 2024
Hotel was nice with friendly staff and the rooms were really good
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for your glowing review of your stay at Crowne Hotel! We are thrilled to hear that our team went above and beyond to make your experience exceptional. We strive to provide our guests with a seamless and enjoyable stay, and it's rewarding to know that we succeeded in doing so for you. Your satisfaction is our greatest reward, and we look forward to welcoming you back to Crowne Hotel again soon. Thank you once again for choosing to stay with us. We wish you all the best and hope to see you again in Beijing! Best regards, Management, Crowne Hotel
Chem Ocean
Habitación Estándar - 1 cama extragrande - Planta superior
Fecha de estancia: jun 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 12 jun 2024
If you need a short stay near Beijing Capital Airport, this is a perfect location to stay. The facilities are clean and upscale. Our room is spacious, and the king size bed is very comfortable. All hotel staff is super helpful with our needs. The hotel also provides shuttle service to and from the airport, which is operated by an experienced driver and his helper. All in all, we are extremely happy that we chose this hotel amid the inconvenience of many things on our journey. But this hotel made us feel like home.
Traducir
Respuesta del alojamiento: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport and giving the hotel full marks. Thank you for choosing our hotel for your short stay near Beijing Capital Airport. We are delighted to hear that you found our location perfect, our facilities clean and upscale, and your room spacious and comfortable. Your satisfaction with our king-size bed and the helpfulness of our staff is especially gratifying.Your happiness and satisfaction are our top priority, and we are thrilled that you chose our hotel despite the inconveniences of your journey.We hope to welcome you back soon and continue providing you with an exceptional experience.Wishing you a pleasant journey and a happy life!Best regards,Hotel Management
SI CHEN
Habitación superior (2 camas)
Fecha de estancia: jul 2024
Personas que viajan solas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 10 sep 2024
convenient to the airport with shuttle. The room was nice size and extra clean.
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for your glowing review of your stay at Crowne Hotel! We are thrilled to hear that our team went above and beyond to make your experience exceptional. We strive to provide our guests with a seamless and enjoyable stay, and it's rewarding to know that we succeeded in doing so for you. Your satisfaction is our greatest reward, and we look forward to welcoming you back to Crowne Hotel again soon. Thank you once again for choosing to stay with us. We wish you all the best and hope to see you again in Beijing! Best regards, Management, Crowne Hotel
Usuario anónimo
Habitación Estándar - 1 cama extragrande - Planta superior
Fecha de estancia: may 2024
Personas en viajes de negocios
63 valoración
5.0/5
Excepcional
Fecha de publicación: 22 may 2024
If there are vacant rooms available in the hotel during my business trips, I always stay there. Very friendly staff, good service and delicious breakfasts.
Traducir
Respuesta del alojamiento: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport and giving the hotel full marks. Thank you for being a loyal patron of our hotel during your business travels. We are delighted to receive your wonderful feedback!We feel truly honored that you consistently choose to stay with us during your business trips. Your high praise for our friendly staff service and delicious breakfasts is undoubtedly the greatest motivation for our entire team.We will continue our dedication to maintaining and enhancing our service quality to ensure every guest receives an equally outstanding experience. Your valuable feedback helps us identify areas for improvement, while your loyalty will motivate us to deliver even more excellent service in the future.Thank you again for your continued support and endorsement. We look forward to welcoming you with a warm and comfortable home-away-from-home experience during your next business trip.Wishing you a pleasant journey and a happy life!Best regards,Hotel management.