Hoteles de playa en Broadbeach

La ubicación y las instalaciones fueron excelentes. El apartamento estaba abierto, pero equipado con las bases. Las microondas y los cubiertas no eran útiles. Nosotros volveremos a Ultra, sin embargo, solicitaríamos un apartamento diferente.

Our experience was good. The apartments are well organised and no lengthy check-in process like other places. A bit surprised after paying the amount due weeks before and then being requested for another $500 prior to checking in otherwise the booking can't be guaranteed. Most people take American Express in the accommodation industry and this was also a surprise. Apart from that it was a very pleasant state and we will book it again if we get a good deal.

I had a very disappointing experience with this hotel. I accidentally booked a same-night reservation because I was comparing room types in a new tab and forgot to change the dates. I realised the mistake immediately, submitted a cancellation request, and even called the hotel that evening to let them know I wouldn’t be arriving so they could release the room to other guests. Despite this, I was charged the next day. When I called again, the manager said their policy requires 24 hours’ notice and claimed they “could not use the room for other reservations,” even though I had informed them the night before. I have stayed in many hotels, and this is honestly one of the least flexible experiences I have come across. Very disappointing customer service and not understanding at all.

The apartment is near the beach, we enjoy with the beach and the clean and comfortable environment, walk 1min to the beach and 20mins to food place

Teníamos una reserva confirmada de Trip.com pero cuando llegamos a la recepción no tenían nuestra reserva. No fue culpa de Trip, ya que aparentemente una empresa intermedia estropeó la reserva. El festival de blues estaba en marcha, así que todo estaba reservado para 100 km2. Afortunadamente, el amable gerente del Phoenician encontró milagrosamente un apartamento de 1 dormitorio para nosotros y nos salvó las vacaciones. El hotel es encantador y muy céntrico. No me puedo quejar, pero confirme su reserva directamente con el hotel

We enjoyed our stay at the Aria apartment. It's in a Great Location with a great view; however, the noise of the large bins being collected in the street each morning at 6:30 a.m did spoil our sleep-ins. The most disappointing factor was the smell of the bathroom towels. I suggest a note to the company about laundering the towels.

Grande estadía y gran ubicación. Me encantó la zona de piscina con el bufete caliente, piscina interior y exterior y sauna. Fue muy relajado en nuestro aniversario. El hotel es un poco citado, pero todavía era muy agradable

El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad El personal de recepción fue amable y útil con cualquier pregunta. No puedo esperar a visitar otra vez

Freshly renovated, just needs pictures rehung and towel rails. Great location, quiet but only short walk to action. Views from the 16 floor were worth it! We hope to visit again soon

As an old customer for this hotel, I was well knowing of the location and comprehensive facilities and it offers good value for money...This stay time was a pleasant surprise, we were upgraded to The Star Casino Residents, a luxurious apartment complex across the street on the 23rd floor. The great view from the balcony of the 23rd floor is absolutely perfect, and there are also public lounges, barbecue areas, swimming pool, Spa, gyms on the 20th floor, all of which are free use... The location downstairs is still outstanding (within walking distance to shopping mall, restaurants, bars, clinics, post office, banks, club, supermarkets, and train station). The room space is just right for a family of three (please refer to my picture detail). The staff always well friendly... I will keep this unique experience in mind💕Thank you