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10/10
Excepcional
KKomal PanchalEverything was fine and good as per pricing.
Only need to train the staff at front desk who r not trained for hospitality industry.
Overall good experience with justified cost.
PPANCHALLocated at a walking distance from MG Road metro , it is one of the best hotel in medium budget . They offer luxurious room with all the amenities .staff was quite helpful and polite . Breakfast was complimentary and it was really good in terms of quality and options served . In addition restaurant charges were nominal and taste,quantity of the food was good . Consider this outlet if you are looking for hotel nearby MG Road
KK_AroraHotel reception service - 2 out of 5 , extremely slow and staff seems lost and unclear.
Hotel house keeping and room cleanliness - 2 out of 5 . Bedsheets were not clean , bathroom toiletries were not environmental friendly and clean.
Hotel restaurant service : 5 out of 5 . Too good. Staff was very efficient, responsive, fast. Food options were very good. Buffet service and options were excellent.
UUsuario invitadoI had an exceptional experience at this 5-star hotel! From the moment I arrived, the warm Indian hospitality was evident. The welcome was grand, complete with personalized touches that made me feel instantly at home. The staff were incredibly friendly and attentive, going above and beyond to ensure every detail was perfect.
A special thanks to the manager, who graciously accommodated my late check-in without any hassle—such flexibility is rare and truly appreciated. The service throughout my stay was impeccable, with everyone genuinely eager to assist. If you're looking for a luxurious stay with outstanding service and a personal touch, this hotel is an absolute must-visit!
UUsuario invitadoThe property is excellent with the old world charm. Extremely good service with a special shout out to Ajay Kumar from housekeeping. Very prompt service from all staffs.
However a bit more upkeep is necessary to maintain the charm of this heritage property. We were in the Residency room. The bathroom needs a makeover, it is huge but a bit run down with tiles which are visibly very worn out. The cupboard in the room is wooden with handles in wooden blocks which shows good taste, but it is not very functional and size is small. Amenities need to be a bit more modern while keeping the heritage feel intact.
Overall a pleasant stay.
AAshutosh JalanEl hotel es agradable ****** con un personal cooperativo que le ayuda a la hora. El check-in y check-out fueron rápidos. Muy higiénico, la habitación era espaciosa y bien iluminada y el baño estaba bien mantenido.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
KKevinNanEl hotel está bien, el entorno es muy malo, hay muchos coches y muchos perros callejeros, y el hotel está bien, el entorno es muy malo, hay muchos coches y muchos perros callejeros.
UUsuario invitadoI recently stayed at Vint Club, Lucknow, and unfortunately, my experience was below expectations. The room was not as tidy as I would have hoped—there were clear signs of poor housekeeping, and it didn’t feel fresh or well-maintained. Additionally, the staff seemed quite inattentive and unresponsive to requests, which made the stay less pleasant. There’s definitely room for improvement in terms of cleanliness and service.
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