Hoteles cerca del Auckland Domain, Auckland

Check in took a bit longer than a 5 stars hotel should be. I arrived at 1pm after an overnight flight and need a rest. Room wasn’t ready so okay I can wait. Until 3pm it was still not ready… only get into the room around 4pm at last. First impression ruined.

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

En términos generales, el lugar es conveniente, cerca de la calle reina. Las habitaciones son limpias, pero los accesorios de la cocina incluyen microondas, tostadoras y platos, pan y tostadoras, y están mal mantenidos, y no se atreven a usarlos. Durante el período de estancia (5 días y 4 noches) no se ofreció el mantenimiento de la casa, y el hotel no había instruido cómo cambiar los toallas y las cajas de despacho y cómo deshacerse de los productos de consumo, como el papel de la caja, los bolsillos de la caja, etc., y los empleados del hotel no mencionaban los acuerdos antes mencionados al check-in. Afortunadamente, no hay comida, no hay mucho de la comida y hay un saco de la comida. Además, el día anterior a la salida, se le preguntó si había información de tráfico en el aeropuerto. El personal del hotel ofrecía un teléfono de contacto con el Sr. Cheng y se refería al precio de la tarifa. Este servicio era muy bueno, pero puede que haya un problema con la integridad del conductor. La tarifa antes de subir al autobús era NZ$60, Finalmente, llegando al aeropuerto, se requiere un pago NZ$70, muy excesivo, espero que el hotel pueda abordar este problema, no introduzca esta empresa de taxis a los clientes para no afectar la imagen del hotel.

Busy hotel and a base hotel for China aircrew. Room size is decent and bed is comfortable. Daily housekeeping seemed to be a little slow probably because of high occupancy. Nice restaurants within the hotel. It be good if they can vary the breakfast spread, spread is the same everyday during my stay. Filtered coffee offered at breakfast. If you want something else like flat white, extra charges apply and extra charge for milk.

Strategically located in the middle of Auckland CDB. We can easily walked around the main attractions.including Auckland Tower, the wharf, Queen St. Love the room view too which face the tower directly. Cleanliness perspective however was really disappointing.. The room was really dusty, not for the hidden corner like under the sofa/bed/top of cabinet, but obvious area like the sofa, basin, etc.

This is definitely the best hotel with top service in Auckland. We were on a group tour and stayed in several hotels all over the country, Horizon stood out as the most accommodating, comfortable, and friendly. It's just a few minutes walk from Weta, the neighborhood is clean, modern and convenient, surrounded by convenient stores and restaurants. I carelessly left my spare phone in a hotel in Wellington, and I am super grateful that the Concierge at Horizon went out of their way to help get it back... (it was a slightly complicated situation as I left New Zealand before the phone reached Horizon).

On March 13 to March 15, I stayed at the Intercontinental Auckland. My first night at that hotel was probably the worst of any hotel stay in my life. We arrived at 930AM from international flight from the US. The hotel did not have a room ready, which was understandable. There actually were rooms ready, but the front desk did not want to assign an upgrade. The bell hop held our bags and was to place our bags into the assigned room. We come back at 515PM, get the room keys. We go to the room and we cannot enter the room because the security flapper was closed. We go back to the front desk. The assistant manager goes up with us to the room. Of course, he cannot open the door. We are told to go to dinner, and the hotel would cover half of dinner. At 630PM, we are given another room, and told that dinner would all be comped. We wait in the new room for 4 more hours. Just after 1020PM, a bellhop brought us our bags. We waited 5 hours for our bags. We were tired after a 16-hour flight. We needed our meds and our CPAP machine. During this period there were numerous conversations of we’re doing the best we can. Hogwash! I spoke to the assistant manager at our room’s door at approximately 730PM. I told him he needed to drill the locks on the interconnecting doors. Because you see, our room was identical to the previous room. We only reserved one room. The assigned rooms had interconnecting doors. We suspect that the person who put our bags into the first room, exited from the other room after closing the shared doors. That person never checked our room’s security flapper. Comping our dinner, did nothing for the situation. The hotel should have put us in the nicest suite available. As that would have been the best service recovery! I know they were available, because I checked the IHG app. Instead, we get verbal apologies that never addressed our needs!!! Hello, we could have had a medical emergency, and this hotel plays with keys? There was no formal apology from the general manager, who never seemed to get involved. The comedy of errors and lack of empathy was astounding. At one point, I felt that the hotel was insinuating that somehow, we did this! Like really, how is that possible? The actual hotel is very nice. The room was very clean and the bed comfortable. The location cannot be beat if one is leaving on a cruise from Auckland. BUT, we would never stay at this hotel again! The actual operation of the hotel is very poor for a 5-star property. There is no good reason for what happened to us. I left after our 2 night stay, furious, aggravated and disappointed!!!

Recientemente me quedé aquí antes de una carrera de yate el día siguiente y también el jueves antes de la Costa Classic . El personal dijo que no podía organizar el desayuno con la cocina . El hotel está muy bien preparado para el hotel , pero no se puede hacer nada por la noche . También me gusta el aparcamiento fácil ( obtener un poco de reto debido a las obras de carretera en este momento y hay mucho espacio para estacionar antes de ir a la recepción . Apartamento de la habitación con vistas a la ciudad , habitaciones modernas limpias y desayunos agradables .

Desde el principio hasta el final, fácilmente uno de los mejores hoteles. El personal hace la diferencia. Asegúrese de ir al bar de los capitán y en momentos relajados en el salón de la sala de estar. Nik, Concierge y Mike, Frente de la Casa, son excelentes. Hacía todo lujoso. lleno de mi alma.

Muy tranquilas y tranquilas, muchas habitaciones verdes, cómodas con jardín/baño acceso balcón asientos Sumptuos desayuno bufé, pero muy limitadas opciones para otros alimentos/servicio de habitaciones Muchas de estacionamiento disponibles, satisfactorios cerca del aeropuerto pero sin el ruido excesivo del aeropuerto