Valoraciones de Citymax Hotel Aswan

Respuesta del alojamiento: Thank you for your wonderful review! We’re thrilled to hear that you had a good experience during your stay and that our staff was friendly and helpful. It’s great to know that you enjoyed your day trip to Abu Simbel and that we could assist in making your visit memorable.We hope to welcome you back for another stay in the future. Safe travels!

Respuesta del alojamiento: Nos alegra saber que nuestra ubicación le resultó de su agrado. Le pedimos disculpas por el corte de energía durante su estadía y agradecemos su comprensión. Sus comentarios son valiosos para nosotros, ya que nos esforzamos por mejorar nuestros servicios. ¡Esperamos darle nuevamente la bienvenida para que disfrute de una experiencia aún mejor en el futuro!

Respuesta del alojamiento: Gracias por sus comentarios detallados. Le pedimos disculpas por los problemas que experimentó durante su estadía, incluida la falta de pantuflas y cepillos de dientes, el ruido de la calle y los problemas con la ducha y la limpieza de la habitación. Sus comentarios son invaluables y los tomamos en serio mientras nos esforzamos por mejorar nuestras instalaciones y servicios. Nos complace saber que encontró el desayuno y el servicio satisfactorios. Abordaremos sus inquietudes con nuestro equipo para garantizar una mejor experiencia para nuestros huéspedes en el futuro. Agradecemos sus comentarios y esperamos que considere darnos otra oportunidad para una estadía más placentera. Dirección del hotel

Respuesta del alojamiento: We’re pleased to hear that you enjoyed the night view of the Nile from your balcony. However, we apologize for the noise and sound insulation issues you experienced during your stay.Your comments are important to us, and we’ll work to address these concerns for a more comfortable experience in the future. We hope to welcome you back soon!

Respuesta del alojamiento: Thank you for your feedback! We’re glad to hear that you found our staff to be nice and helpful. We appreciate your comments regarding the facilities, and we are actively working on improvements to enhance our guests' experience.We hope to welcome you back soon and provide you with an even better stay!

Respuesta del alojamiento: Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated our service and cleanliness. It’s great to know that the convenience of the cruise location added to your experience.We hope to welcome you back soon for another pleasant stay!Hotel Management

Respuesta del alojamiento: Thank you for your feedback! We're glad to hear that you enjoyed the beautiful view of the Nile River from your balcony and that the location was convenient for shopping and dining. We also appreciate your understanding regarding the security checks and the simplicity of the facilities. We hope to welcome you back soon, and we’ll do our best to make your stay even more comfortable next time!

Respuesta del alojamiento: Thank you for your feedback! We're glad to hear that you enjoyed our location by the Nile River. We sincerely apologize for any discomfort caused during your stay regarding the facilities and hygiene. Your comments are very important to us, and we will address these concerns to improve the experience for our future guests. We are also working on ensuring a more comfortable environment for everyone. We appreciate your understanding and hope to welcome you back again for a better experience.

Respuesta del alojamiento: Thank you for taking the time to provide us with your feedback. We sincerely apologize for the unpleasant experience you had regarding the room's smell and the shower conditions. We take such concerns very seriously and are already addressing these issues to ensure a more comfortable experience for all our guests.We're glad you found the location convenient and enjoyed the view of the Nile and breakfast offerings. Please rest assured that we are working on improving our facilities, especially focusing on sanitation and maintenance. We appreciate your input, and we hope to provide a much-improved experience during your next stay. Thank you for helping us get better!Hotel management

Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are valuable to us as we continuously strive to improve our services and facilities. We regret that the hotel did not meet your expectations, and we understand your concerns regarding the condition of the bathroom and overall cleanliness. We assure you that we take these matters seriously and are working on improvements. We also appreciate your positive mention of our location, and we hope to have the opportunity to welcome you back in the future under better circumstances. If there is anything else you would like to share, please feel free to contact us directly.Thank you again for your review. Best regards, Citymax Hotel Aswan

Respuesta del alojamiento: Thank you for taking the time to share your feedback about your stay with us. We’re delighted to hear that you enjoyed our convenient location near the river and various dining options, as well as the comfort of the bed and the efficiency of the air conditioning.We appreciate your comparison with other hotels and take your comments on the environment to heart. We are continually working to enhance our facilities to better meet our guests' expectations.We hope to have the pleasure of welcoming you back in the future, and we’ll strive to make your next visit even more enjoyable.

Respuesta del alojamiento: Thank you for your kind words! We’re delighted to hear you enjoyed our location by the Nile River and the beautiful views of the sailboats at sunset – it truly is a magical sight. It’s also wonderful to know you felt comfortable and welcomed in our hotel environment. We look forward to welcoming you back to Aswan for more memorable moments by the Nile!

Respuesta del alojamiento: Thank you so much for your detailed review! We're thrilled to hear you enjoyed our excellent location, comfortable rooms, friendly staff, and scenic rooftop. It's great to know you found our hotel to be cost-effective. Your feedback on breakfast is noted, and we’ll work on enhancing it. We hope to have the pleasure of welcoming you back in Aswan!

Respuesta del alojamiento: Thank you for taking the time to share your feedback. We're glad you appreciated our location near the Aswan Railway Station and the scenic views across the Nile. We sincerely apologize for the issues you experienced with the carpet cleanliness and sound insulation. Your comments are valuable to us, and we will address these matters with our housekeeping and maintenance teams to ensure future improvements.We hope to welcome you back soon and provide an even better experience. Please don't hesitate to reach out if there’s anything we can do to assist further.Hotel Management.