Hoteles de balneario en Prefectura de Niigata, Japón

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

El baño es muy cómodo. Pero porque no hay vehículos de transporte No es fácil tener un coche. Tenga en cuenta que si opta por no cenar, puede pensarse que no hay sitios para caminar.

非常好的設計酒店，交通需提前一天讓平台預約衹有越後湯澤旅籠井仙酒店15:15一趟，越後湯澤站對面就是井仙，也是龍言家的酒店，跟工作人員説明後可以在酒店休息等侯，這個接站不是固定的，預約才有，車程約半小時，到酒店後就有高效熱情的接待，我一個人定的基礎房型一泊二食，房間很大很寬敞，酒店是八海山酒業的有形文化材古代農家豪宅改建，設計獲獎，保護歷史和注意周圍環境保護，我非常喜歡，古樸時尚，大廳有茶水小食提供，下午5點有梅酒和清酒提供，現在沒有在房間吃便當的情況了，都是在餐廳吃，晚餐和式，我覺得在這個人均收費裏做得非常用心精緻了，環境優美，服務規範熱情，酒水飲料價格便宜，吃得很開心很滿足，我覺得比扉温泉明神館人均四千加的日式餐廳還好吃，早餐自助，三份主菜選一份，其他的自助，品質優良，口味很好，晚上8:30至9:15有三味線表演，夫婦倆一唱一彈是專業的演員，温泉有大浴場和一個私湯，私湯亮燈可進，但常滿，退房十一點然後交通車又送到越後湯澤站，有了交通車很舒適方便。不足設計師可能是設計店鋪商業的，住宿上有不足，非常漏光，晚上房間燈全關後走廊公區的燈光會透過來，深夜上衞生間都不用開燈，窗户和門隔音不好，下雨屋檐滴水聲很大，好在我備了眼罩耳塞，下雨降温空調暖房設定三十度也不能吹暖和，衹能維持不冷，日本酒店窗簾不遮光常態。總體非常好的酒店。

The location cannot be beat. Ski in ski out within steps, and ski rental with locker right downstairs. But the service of ski rental shop is not enthusiastic. The front desk is nice though. In addition, the food options are quite a lot but the quality of food may be dull.

Not the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.

My wife and I visited this onsen resort in 2023 and we loved it. My wife especially likes the many onsens they have. We have always wanted to come here again and finally did after 3 years. Like three years ago, the room and facilities are very clean and well maintained everything just as they were. One thing did change and we are quite upset about it, is that the staff is not as enthusiastic as they were (there are some familiar faces, many new ones). I still recommend this place to everyone, Futaba is still the best compared to the other two onsen resorts we’ve visited in between. Hope they can figure out some way to motivate the staff and offer a better experience to guests.

Stayed here during a ski trip to Yuzawa in March and had a great experience overall. The location was convenient, around a 6–7 minute walk from the JR station west exit. We booked the package with breakfast and dinner included, and really enjoyed the meals, the menu was different every night which was a nice touch. The room was also very spacious for 2 people. The staff were friendly and helpful. The private onsen in the room was a bit smaller than expected, but the private onsens on the 6th floor were very nice and relaxing. Overall, a comfortable and enjoyable stay. Would stay again for another ski trip :)

One of the nicest hotels we stayed in Japan. We had stayed in a traditional japanese room with Futon beds with an amazing view, compared to some hotels stayed in Tokyo, staff here were so kind, patient and helpful. We had come here to Ski which was wonderful as the resort comes with its own ski garden and lift passes which we were given (so generous and kind thank you!), there is also a lovely onsen onsite for hotel guests to use (free). Even though this resort may seem like a walk to the train station there is a timely shuttle bus service to and from with lovely staff there to help. Would recommend and definitely would come again!

Very enjoyable visit and reasonably priced meals for a Ryokan. I had a great time with the private bath and recommend other visitors to arrange transportation with the hotel since a pickup from them is available at a nearby bus stop.

The hotel is very clean and the room is spacious. The only two things that I dislike is the separate toilet and bath which is small plus no hook to hang clothes and need to climb a slope everytime you go in/out of the hotel.