Hoteles de balneario en Java Occidental, Indonesia

My 1st night i neeses room aervice but the room ph was out of order advises the dront deak who sent the maint persinnel who still couldnt fix it and said the front desk will call for a solution, waitwd but no call cam, then during the night nioticed the faucet was leaking and part of the bathroom floor waa wet, told the front desk but no one came. On my 2nd night i ordered room service as it was raining heavily. Ordered fries rice and spring rolls. The rice was soggy as was the spring roll, and the fried chicken was undercooked so were the 2 sticks of satay that came with it. There was no peanut sauce for the satay. It seems the front desk is alwaya pre occupied with other chores given that our complaints on the leaking faucet and faulty phone were not attended to. For room service i had to go down to the hotel restaurant to make the order. A disappointing stay overall, expected more from Mercure.

The place has a super location. It’s near the city, but actually located in the hot Springs area. We love the landscape and the view. There are a lot of activities that we can do in the hotel, like horse riding, feeding the animals, canoeing, flying fox, swimming, even fishing. The cleanliness of the rooms are not so good. Maybe it was not easy to maintain such big place. My kids love the activities offered there. For me it is a little bit too bustling, especially in the swimming pool area. Because there are a lot of people who weren’t staying in the hotel that could buy a ticket to swim there, so the swimming pool area is not very comfortable to swim in. People are buying a lot of instant noodles and coffees, and they just throw the garbage everywhere. There are cigarette butts, cups, and noodle bows littered absolutely everywhere. I think they should limit how many outsiders could buy a ticket to swim so the area will be still comfortable for the hotel guests, and hire more people to clean. The food was horrible, especially for breakfast, it was almost inedible.

La ubicación es maravillosa, puedes probar todos los buenos alimentos y tiendas de ropa cerca. También puedes caminar, jogar y montar delman con niños. El único feedback es el menú de desayuno, la mayoría de las comidas son dulces o grasas. Espero que el hotel pueda ofrecer opciones más saludables.

This garut hotel was so unique, nice room and cold room and good

Muy bonito lugar, excelencia del servicio y buena hospitalidad.

All staff are extremely polite, helpful, and kind. Made me feel really welcome, and I had a really nice time here. The rooms were very good and well maintained. All food and services were exceptional.

Si no vas a jugar a golf no vale la pena alojarte en este hotel. Reservé 4 noches porque pensé que era el mejor hotel de Karawang pero ahora tengo mis dudas. La próxima vez que vaya cambiaré de hotel para comprobarlo. La relación calidad precio está bien, pero cuidado que tienen una parte antigua y otra nueva, atención dónde te alojan. Área del gimnasio, zona de baño ”japonés” y piscina, bueno. Masaje muy normalito con un buen precio. Lo mejor del hotel el servicio y la disponibilidad para ayudar, sin faltar nunca una sonrisa, excelente. La parte negativa, la falta de profesionalidad en el restaurante japonés y en el desayuno. Un ejemplo, a las 8:30pm en el Japonés, ”last order” y quise pedir una cerveza y habían tres camareros sentados en el suelo detrás de la barra, como esta historia tengo tres más. Resumiendo, no recomiendo este hotel si no vas a jugar a Golf.

We just checked in, but there are quite a lot of ants in the room, so the hotel needs to do a thorough cleaning.

Kamarnya baguss bgt, pelayanan oke, staff ramah, makanan enak2.. hotel sangat kids friendly.. bakal nginep kesini lagi

Reservé para mis colegas y están contentos con el hotel y su entorno. El servicio es bueno con buena recepción. La noche se apaga en el bar del restaurante en el lobby es muy agradable. La variación del desayuno es buena.