Hoteles con gimnasio en Kansas, Estados Unidos

El hotel está en la ciudad, la habitación es nueva y muy limpia, el desayuno no es bueno

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

El hotel está muy bien situado y está muy bien situado.

Es limpio y no caro en absoluto, creo que es uno de los mejores en la zona

El hotel estaba limpio y el personal estaba amigable. Sin embargo, no había nada más que hielo en cuanto a las instalaciones. La estación de snack estaba allí, pero no había nada en ella para comprar. No había máquinas de venta. El desayuno incluido fue un par de muffins preenvasados y bars de nutrientes, café y jugo.   La habitación estaba abierto o cerrado. La habitación estaba abierto, el ventilador de escape estaba colgado del techo en el baño, y el detector de humo estaba colgado por los hilos. El duche no se desactivaría si intentaba tomar un baño, y el plug no funcionó para mantener el agua en el tubo cuando intentaba tomar un baño. La mayoría de estas cuestiones son artículos de mantenimiento de rutina. Para $87.14, yo al menos, excepto una habitación bien mantenida. Gracias por la oportunidad de presentar un informe.

Came here with my husband and 2 kids for a sporting KC game. Location was great. Breakfast was probably the best part of the hotel. It’s not fancy by any means and I wouldn’t pay any more than I did to stay here again per night. Cleanliness was good. Front desk lady was nice when we arrived and saw her later to get some snacks and she just seemed exhausted, over the day, and a little annoyed. We stayed in the handicap room because it was all they had left even though I booked a week in advance. The room was fine but the patio/back door was right outside our room and all we could hear all night and morning was people going in and out and kids screaming and slamming doors in and out for hours. The pool looked nice but we didn’t get a chance to check it out. Overall it was a good stay and I would stay again at this price for what we got and just request a different room.

All and all, the hotel in general and the room in particular were very adequate. The room was very clean, no unpleasant odors, nor any loud noises from the adjacent rooms. However, there was an unusual phenomenon with our room; that being the view from our window. Low and behold upon drawing back the drapes, we were greeted with a parade of toilets, not to mention old mattresses off to the side, all in full view. WOW . . . very unexpected, to say the least. Additionally, although the hotel advertised having a swimming pool, which it did have, it failed to mention that the pool was empty. Not so much as a drop of water to get the bottom of your feet wet [don't be fooled by the deceptive 2-tone colors; there's no actual water there]. That being said, the hotel staff were pleasant, helpful, and accommodating at needed.

Necesidades de reparación de instalaciones.

The location turned out to be horrible. My room was on the 2nd floor and the street traffic was extremely noisy. Vehicles were racing their engines so it sounded like they were street racing well past 1am. And then the noises started again early Sunday morning so I finally got up at 6 am. There were no coffee cups in my room and the tray with the coffee maker was too high for me to reach anyway. The bed was as so close to the window side you had to crawl onto the bed to grab the curtain to close it; and then crawl back to the open area. I don’t know how any one can make that bed. And why is there only valet parking or you have to find street parking on our own? Won’t stay here again or suggest it to anyone.

The hotel is being upgraded and will be very nice when finished. Our room was newly done & very nice but not complete. Missing the closet by the door,  only had 1 tiny garbage can and some of the towels were threadbare with some holes. None of those mad the stay poor!  We made the reservation online & was not refundable. My problem is there was no mention that neither the pool nor the hot tub were usable! It wasn’t even mentioned when we checked in. There was just a sign on the pool room door.  Breakfast was good but coffee machine was broken 😞  We would stay again but only after calling to see if the pool was open (I was looking forward to that 😞)