Hoteles de familiares en Hebei, China

We visit the Four Points by Sheraton, in Gu'an Langfang often. This was a particularly special visit, as there were numerous events to celebrate. Namely ”Mid Autumn Festival”, ”National Day” and my Birthday coincided during this period. This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well. The ”Eatery Restaurant”, plays a vital role in the success of this Hotel. I often say this when visiting a great Hotel or Restaurant, it's the ”Team”, whom makes the establishment a success. The ”New” pastry cheff, is truly a great asset to the Restaurant and Hotel. His pastries are of exceptional standard, and the variety is huge ”unlike the sister Hotel's Restaurant, The Sheraton”, whom barely have any pastries or desert on offer. Without the right team in place, the business can and will, never be truly successful. Especially, in the current highly competitive market. As a former ”Regional Retail Manager”, with over 15 years of Management experience, I can't help but observe and analyze certain businesses. Being University Qualified in ”Customer Relationship Management” and ”Retail Management”, I appreciate High levels of Customer service. The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication. True ”Managers”, lead from the front, and set an example to their staff. As the case with ”Samuel” the General Manager, whom always assists his team on the floor. The same can be said for ”Marcus” the Restaurant Manager, whom is always ”hands on” and working hard on the floor. Such ”leadership” sets the tone, for a great team as it will filter down to staff on all levels. Special thanks to ”Lydia” the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay. Lydia is always courteous and professional. As always, ”Marcus” the Restaurant Manager, treated us with extreme courtesy and hospitality. We appreciate your hospitality Marcus, thank you. Thank you to ”Molly” from the Restaurant, whom assisted us with with room service, as well as in the Restaurant. It's also note worthy to mention, that it's not only the ”Management Team”, whom deserve praise. As all team members provided excellent service, during our stay. Thank you to ”Housekeeping”, for friendly and prompt service. The team at the ”Swimming Pool”, also provided friendly and prompt service, during our stay, thank you for that. We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe. Perhaps, ”Marriott” should consider, having this Hotel's ”sister” Hotel, ”The Sheraton, Chaobai River Hotel's Management and Team, learn about ”Hospitality and Service”, from this Hotel ”Four Points by Sheraton, Gu'an Langfang”. As in my opinion, the ”The Sheraton, Chaobai River Hotel's Management” is not on standard. The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard. We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay. The ”Alpacas” are truly amazing creatures and are well taken care of. They truly make guests' stay, more enjoyable. We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, ”Foreign, and Domestic”. This is still our favorite destination, in Gu'an / Langfang and surrounding areas. We look forward to our next stay, see you soon.

Room & Cleanliness: I booked a double room but was pleasantly surprised with an upgrade to a 6-person family suite! The room was spread over two floors and was incredibly spacious and modern. It was very clean and well-equipped, though it lacked a refrigerator. One minor issue was the lack of a heater on the lower floor, which stayed quite cold, so I spent most of my time on the upper floor where it was warmer. Service & Perks: The staff provided decent service, and although their English was limited, they were very helpful. Check-in was a bit slow despite there being few customers. A huge plus of staying here is the 30% discount on ski passes and complimentary access to the Ski Lounge. Having access to the lounge meant I didn't need to rent a locker for my belongings, which was very convenient. Transportation & Getting There: After arriving at Taizicheng High-Speed Railway Station, walk to the far left towards the bus parking area. You’ll pass ski rental shops and staff holding signs for various hotels. Take the shuttle bus (runs every 15-20 minutes) and stay on until the very last stop right in front of the hotel. Don't make the mistake I did by getting off one stop early at Thaiwoo Ski Resort, or you’ll have a long walk! Ski Access & Facilities: For snowboarding, just take the elevator to the 1st floor, which leads directly to the ski slopes. You can buy passes and rent all your gear and outfits right there. Breakfast is served on the 2nd floor. I stayed in Building C, which is a separate building from the lobby but only a very short walk away. Noise & Atmosphere: The room was extremely quiet and offered great privacy. At night, the atmosphere is beautiful and peaceful, though it gets incredibly cold (I visited in late December). Surroundings & Dining: At the ski area, you’ll find a McDonald’s, and inside the main building, there are noodle shops, milk tea stands, and restaurants serving Xiao Long Bao, wontons, and hotpot. I highly recommend walking over to the Thaiwoo Ski Resort area in the evening. There are plenty of restaurants, clothing shops, live music, and beautiful light decorations—it’s a great spot for photos. Note that Thaiwoo has its own separate ski entrance from the hotel's.

I don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.

The room is amazing, staff also offered a free room upgrade just because of the cold weather 🤗 Breakfast is good also, must try the handmade noddles! The airport shuttle bus just outside the hotel, restaurants also available opposite the road. Take note some of the restaurants close at 930pm.

El servicio es cordial y amable. Me recibieron con una sonrisa y me brindaron información turística. El hotel tiene un aspecto hermoso. La habitación que me asignaron no solo es espaciosa y cómoda, sino que también está limpia y bien equipada. La vista desde la ventana da a la Torre Yuansi en Shanhaiguan. ¡Te hace sentir nostalgia! El hotel está a poca distancia de Shanhaiguan y la comida fresca del hotel es aún más deliciosa. ¡Alojamiento muy recomendable! Gracias♥

This was our best Christmas family trip so far! I can’t say enough about this resort! Child friendly, lots for kids to do. Well managed and organized for safety and fun. Great food, great people and the service from all the resort staff was mind blowing, that I couldn’t ask for more. For people who stay far away it can be a little bit of a travel to get to the resort but it is definitely worth it! I highly recommend a week or more stay, or you won’t have enough time to completely enjoy what the resort has to offer.

This stay truly exceeded all expectations. As foreigners visiting Zhangjiakou in December for the first time for both travel and skiing, the overall experience couldn’t have been better — it was absolutely top-notch 👍. From the moment we stepped into the lobby, we were greeted with a sense of warmth and genuine hospitality. The front desk staff were incredibly thoughtful and attentive. They immediately noticed that we were traveling with children and had quite a bit of luggage, and proactively offered assistance, which made us feel very well cared for right away. The dining experience was equally impressive. Breakfast offered a wide variety of options to suit different tastes, and the availability of late-night snacks was a wonderful bonus, especially after a long day of skiing. Overall, whether it was the attention to detail at the front desk, the comfort and quality of the accommodation, or the excellent food and beverage service, this hotel truly delivered on all fronts. It’s absolutely an ideal choice for families traveling with children, and we would highly recommend Atour to anyone visiting Zhangjiakou.

Bad check in service at front counter lady. Seems more occupied with her task than guest service. I have to call and request for our sofa bed to be open. Given we book and indicated a family of 4, unlike other hotels whom immediately arrange all additional required items such as toothbrushs, slippers, towels, water, etc. Here I have to call to request for each items. The wifi doesn't work. I have to physically bring my laptop to the front desk for assistance.. and even that was not able to connect. Breakfast, average as the food are abit hard - hard noodles, hotdogs, breads.. Only cons is location near to ski and restaurants but so are a few hotels nearby. Free scheduled public bus shuttle to/fro train station, have to walk about 7 mins to the bus stop. As a Hyatt member, this is the worse Hyatt Place hotels I stayed. I believe surrounding hotels will have better guest services and competitive price too.

Es muy bueno, mucho mejor de lo esperado. El servicio de Feng Xiaoyuan en la recepción también es muy bueno. El personal de servicio es muy agradable y atento. Al ver que trajimos a los ancianos y a los niños con nosotros, brindaron mucha ayuda. Hay una terma cuando salimos, y esta muy cerca de la playa, muy comodo.Indice recomendado cinco estrellas! Baja de nuevo a la parte superior azul, muy adecuado para padres e hijos.

Very friendly and helpful staff. The room was okay, and the pictures there look pretty good 😁. The sea is very close, and the view is nice. Overall, the room is clean. Tissues and toilet paper are of good quality. Breakfast was simple but delicious. The staff gave me complimentary food for my birthday, which was a nice surprise. The downside was that this whole area is a little deserted. You will like it if you enjoy just relaxing. Also, the balcony looks older. It was also difficult to get a Didi. We waited for several drivers for about 10 minutes, and they canceled after the long wait. So, schedule a ride beforehand. The staff tried hard to help with that. Overall, we had a very nice experience. I will definitely choose this hotel next time I’m in Qinhuangdao.