UUsuario anónimoI stayed at Hilton Yantai for 8 nights and overall had a very pleasant stay.
Check-in was around 3pm and was smooth and straightforward. As I was staying for a longer period, the hotel kindly upgraded me to a room on the top floor, which was a very nice gesture and much appreciated.
The concierge staff were also very friendly and polite. They helped with my luggage and brought it up to my room, which was really helpful after checking in.
The room itself was spacious and was kept clean throughout my stay. Housekeeping did a good job every day, with the room being cleaned properly, fresh water provided and even the carpet kept clean. I was happy with the standard of housekeeping during my 8-night stay.
The breakfast was good overall, and one of the nicest things was the view. The restaurant has large windows overlooking the park, which creates a really nice atmosphere in the morning. The service was also good and the staff were attentive.
However, as I stayed for 8 nights, I did notice that the breakfast selection was quite repetitive. There wasn’t a huge variety of hot food, and the choices were largely the same each day. For a five-star hotel, I would have liked to see a little more variety, especially for guests staying for several days.
The TV in the room was another area that could be improved. The picture quality looked a little blue and not as sharp as I would expect from a modern five-star hotel. It would also be nice to have a wider selection of international channels, particularly for international guests staying for longer periods.
I also used the gym during my stay. One small thing I found a little inconvenient was being asked for my room number every time I went to use the gym. I understand the hotel needs to make sure the facilities are being used by guests, but for someone staying for 8 nights and using the gym regularly, being asked the same question each time felt a little unnecessary. Perhaps there could be another way of checking hotel guests in, such as using the room key.
I completely understand checking room numbers for access to the swimming pool, but for the gym, a key-card system might be a little more convenient for regular guests.
The lobby looks nice, although interior look old fashioned , and during busy periods it could take a little longer to queue, especially when there were conferences being held at the hotel. The lifts could also be quite busy and take some time during peak breakfast hours.
As room was on the 24th floor, did occasionally hear some noise from the corridor, including people speaking loudly, as well as some construction noise. It wasn’t constant, but it was noticeable at times, especially when trying to rest.
We had a good stay at Hilton Yantai. The spacious and clean room, helpful staff, good housekeeping, nice park view and smooth service were all positives. With a little more variety at breakfast, better TV picture quality and more international channels, I think the experience could be even better for longer-staying and international guests.
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