Fecha de publicación: 19 mar 2024
SH.1The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel.
Firstly, we were overwhelmed by the staff
during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel.
Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts.
Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!!
Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen.
Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea.
In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb!
I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too!
The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team!
They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!
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Precio por noche desde208 NZD
Fecha de publicación: 9 dic 2025
Xingxing⭐️This was my first time visiting Harbin, and although I had read many reviews saying this resort was beautiful, I was still worried about transportation. I emailed the hotel in advance, and Coco kindly replied and even contacted me on WeChat to explain how to get there. She also arranged a private transfer from the railway station — such wonderful service!
We were on our honeymoon, and Coco surprised us by upgrading our room to a very spacious suite. It was absolutely lovely, and I truly appreciated the thoughtful gesture. I loved it so much!
When we arrived, Coco continued to help us with everything. She arranged transportation for our activities such as snowmobile, horse ridge, and feeding elk. Everything went smoothly and exceeded my expectations.
Since we were using an eSIM and didn’t have a Chinese phone number, Coco even helped register and generate the QR code we needed for visiting the hot springs at Club Med, feeding the deer, skiing, and driving the UTV. The service was truly outstanding.
The resort itself is perfect for a relaxing holiday. There is a Burger King, a small town area with restaurants and convenience stores, and many beautiful photo spots. The breakfast restaurant is lovely, with a wide variety of food. All the staff were attentive and very friendly.
I was genuinely impressed and absolutely loved my stay here. Highly recommended!
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Precio por noche desde229 NZD
Fecha de publicación: 15 jun 2025
NikkilaoshiThe service was spectacular. The check-in ladies room, service, housekeeping, and the breakfast staff all were excellent. As well as the health club staff. The health club was nice to use because there were not many people, but the facilities are clearly older, but they were clean. I only gave four stars for cleanliness because there was a hair in the bathtub which could easily happen to anyone. Loved the mini bar and special Changchun welcome gift touch. Would be nice if bath salts or a bath bomb was provided. I ordered on *******.
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Precio por noche desde120 NZD
Fecha de publicación: 13 ene 2026
Usuario invitado
El hotel es muy agradable, la comida era muy buena, y el servicio era muy bueno.
El hotel está muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy Las respuestas siempre fueron muy rápidas (casi instantáneamente) y realmente acomodaron todas nuestras necesidades 🥹Felizmente cuidado todo el tiempo 🥹🥹 Plaza corona, por favor, dale a los dos algunos créditos bien merecidos! 😍
Si planeas un viaje a Changbaishan, recomienda este lugar!!
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Precio por noche desde559 NZD
Fecha de publicación: 2 ene 2026
Olivier22
❄️ The hotel is not the most convenient choice for families with young children or for less experienced skiers, as it is located away from the city centre. Guests always need to rely on shuttles or taxis to get around. The city centre is also where the hot springs, water park, and the snow and ice attractions are located, so unfortunately a lot of time is wasted in transport.
🚐 Shuttle service is a clear area for improvement. The frequency is limited, and we often had to wait quite a while—sometimes missing two full shuttles before being able to board. Increasing the number of shuttles would make a big difference.
🎿 Ski passes are flexible: they can be used on any day, including check-in and check-out days. Usage is limited to once per night, and you can choose either daytime or nighttime skiing—but not both on the same day. However, you don’t need to use them on consecutive days, which gives families more freedom to plan rest days.
🏠 On the positive side, the room was spacious and well equipped. The bar, fitness area, ping-pong room, and yoga room were all enjoyable and added variety to the stay.
Breakfast is also quite varied and good.
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Precio por noche desde147 NZD
Fecha de publicación: 16 mar 2026
Usuario invitado
Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring.
This hotel is very worth it. As you stay comes with complimentary:
1) Mini Bar in room
2) Hot Spring Access
3) Ski lift access ( 2000rmb deposit)
4) Snow activities
5) Breakfast
6) Shuttle from Changbaishan West Railway Station
7) Water Park
At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.
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Precio por noche desde241 NZD
Fecha de publicación: 28 dic 2024
FamPlanIf you are traveling during winter, it's a lovely place to stay, it's like a condo rent out of that sort, during the snow season does look like a santa town, a small village with decor surrounded with lights, very christmasy.
Big apartment, we booked 2 bedrooms room type, heat, hot water etc all equipped.
Cleanliness is great the first day, sloppy afterwards, stains on floors from day 2 til the day we left. We stayed for 5 nights.
Service wise still quite good, 阳阳 is very responsive, 5 stars for her.
But it's noisy every morning, there were 3 morning straight I got woken up by the noises at like 6am, other guests or staffs loud chats, banging sounds, furnitures moving around etc.... usually from 6-8 am.
Breakfast is horrible though 😆
Overall, it's still a good option.
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Precio por noche desde102 NZD
Fecha de publicación: 25 abr 2025
Надежда МунThis is a wonderful hotel! The atmosphere of the hotel is very pleasant. In the lobby of the hotel there are items from the Harry Potter movie universe. You can take some photos. This is a great offer for fans of this movie. The location of the hotel is near shopping centers, a bus stop, cafes and restaurants. Clean and cozy. Large beds, soft pillows, warm blankets. The wet area is separated from the dry. Smart toilet system. Delicious and varied breakfasts. Friendly staff. I recommend booking this hotel! I want to come back here again and again.
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Precio por noche desde110 NZD
Fecha de publicación: 12 sep 2025
S***YThe rooms are very clean and comfortable. The amenities are in good condition. Sherry and her team were extremely welcoming and hospitable. She offered a tour around the lobby and showed the room's facilities and features.
The only downside being the location of the hotel but this isn't the fault of the team.
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Precio por noche desde145 NZD
Fecha de publicación: 5 ene 2026
_WeChat272405****
El hotel ofrece una excelente relación calidad-precio y una ubicación fantástica, justo al lado de las líneas 1 y 2 del metro. Ivy nos saludó y nos presentó Changchun con detalle tras el check-in, demostrando una gran amabilidad con los forasteros. Se preocupó proactivamente por nuestra estancia e incluso nos ofreció una salida tardía, lo que nos permitió relajarnos mucho. El check-in fue rápido y eficiente, la habitación estaba bien y el personal brindó un servicio excelente. Recomiendo ampliamente este hotel.
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Precio por noche desde151 NZD