If you bought a Chinese train ticket but your plans changed or you made a mistake, you can cancel your China train ticket and get a refund or change a China train ticket up to two hours before the train’s departure.
If you booked a Chinese train ticket online through Trip.com and your paper ticket hasn’t been issued, you can cancel your train ticket online. If you chose to have your China train ticket delivered or if you have already picked up your paper China train ticket, you will need to go to a train station in China to change the ticket or get a refund.
If you already have your paper China train ticket, go to any Mainland China railway station with the ID you used for your booking and go to the train ticket change window (改签窗口). No handling fee is charged the first time you change a China train ticket.
If your paper China train ticket has not been issued, Trip.com cannot help you change your train ticket, but you can cancel your reservation and make a new one online.
To cancel unissued train tickets, log into your Trip.com account and select My account > My bookings > Trains. Cancel the train ticket reservation by clicking the Cancel booking button next to the train booking you would like to cancel. Make a new booking for a China train ticket here. Please note, if you cancel a Chinese train ticket booking less than 15 days before departure, you will be charged a handling fee for the refunded train ticket. (See below for how handling fees are calculated).
If the new train ticket price is lower than the original train ticket price, you will be refunded the price difference. If the new train ticket price is higher than the original train ticket price, you will be charged the price difference.
If you haven’t picked up your ticket or requested to have your ticket delivered, you can cancel your train ticket online. Log into your Trip.com account and select My account > My bookings > Trains. Cancel the train ticket reservation by clicking the Cancel booking button next to the booking you would like to cancel. Please cancel China train tickets during Trip.com’s business hours (7 a.m.-10 p.m.).
Please note, Trip.com cannot cancel China train tickets after paper tickets have been issued or within two hours of departure. If you have your paper train ticket(s) in hand, you can get a refund from the refund window at a Chinese train station (see the instructions below).
If your paper train ticket has already been issued, you will need to go to a Chinese train station (any railway station in Mainland China) to get a refund for China train tickets. Go to the refund window (退票窗口) at a Chinese railway station with your paper train ticket(s) and the ID you used for your booking.
Trip.com follows the cancellation policies of China’s national rail operator, China Railway. No handling fee is charged if a China train ticket is canceled at least 15 days in advance of the train’s departure date.
A 5% handling fee (minimum CNY 2) will be charged per train ticket for any cancellation made between 49 hours and 15 days before departure; a 10% handling fee will be charged per train ticket for any cancellation made between 25 hours and 49 hours before departure; and a 20% handling fee will be charged per train ticket for cancellations made within 25 hours of departure.
A refund for canceled China train tickets will be given within 20 working days using the same method as your initial payment. The refund amount for canceled China train tickets is subject to China’s railway authority. The refund payment date for canceled China train tickets is subject to your bank or credit card provider.
Peddlers everywhere and no air conditioner in the waiting room. The condition of this station is a shame for a city like Shenzhen.
There are trains from Yiwu to Shenzhen West. I've been there once but It's not as well known as Luohu Station and Shenzhen North.
It took me a while to find the station after I got out of the taxi. It wasn't as conspicuous as other modern buildings around. Shenzhen is a green city, including the station.
It's lively but not messy here. Good memories for me!
It's in Nanshan. There are many trains but the transportation there is not very convenient.
¿Planea viajar en tren por China? ¡Trip.com le ayuda a reservar sus billetes de tren en línea de una forma fácil y rápida! No más colas en la estación de tren, busque los horarios de los trenes y compre billetes baratos para cualquier ruta de alta velocidad en China en cualquiera de nuestras lenguas: inglés, francés, alemán, español, indonesio, japonés, coreano, malayo, ruso, tailandés, chino tradicional y simplificado. Nuestra base de datos está conectada al centro de información de los trenes de alta velocidad chinos por lo que puede estar seguro de que se trata de horarios actualizados y los precios oficiales. Nuestro objetivo es hacer que la reserva de billetes de trenes sea más fácil gracias a nuestros sistema en línea de reserva. Puede recojer sus billetes de tren en cualquier estación de tren (de alta velocidad) en China continental o puede recibirlos en su domicilio.
Si busca viajar por un precio económico, los trenes de alta velocidad son la mejor opción. El sistema de alta velocidad chino conecta más de 300 ciudades en toda China como Pekín, Shanghái y Cantón. Con más de 16.000 km (9.940 mi), China cuenta con la red ferroviaria de alta velocidad más extensa del mundo. Con una velocidad de hasta 300 km/h (186 mph), viajar en tren en China es siempre una opción rápida, práctica, barata y cómoda. ¡No espere más y reserve sus billetes para el tren bala! Los billetes para trenes de alta velocidad D y G se pueden reservar con un mínimo de 35 minutos antes de la salida y con un máximo de 60 días de antelación.