Valoraciones de Yaojiang New Century Grand Hotel

Respuesta del alojamiento: Dear Guest, thank you so much for your kind words! We're thrilled that you had a nice stay with us. We'll keep up the good work and strive to maintain our high - quality service. Looking forward to welcoming you back for another wonderful experience soon!

Respuesta del alojamiento: 尊敬的賓客：您好，感謝您選擇入住諸暨耀江開元名都大酒店，百忙之中您給諸暨耀江開元名都大酒店一個好評真是不勝感激!看到您簡潔明瞭的讚美如沐春風,我們會一直不斷的努力做的更好更出色，接待您以後的每一次入住，期待與您的再次邂逅

Respuesta del alojamiento: 【總經理回覆】非常抱歉給您帶來了不好的體驗呢😔 我們一定會重視您提出的關於咖啡和茶區域需要改進的問題，馬上安排相關人員進行優化調整，爭取給您帶來更完美的早餐體驗呀~

Respuesta del alojamiento: 尊敬的賓客：您好，感謝您選擇入住諸暨耀江開元名都大酒店，百忙之中您給諸暨耀江開元名都大酒店一個好評真是不勝感激!看到您簡潔明瞭的讚美如沐春風,我們會一直不斷的努力做的更好更出色，接待您以後的每一次入住，期待與您的再次邂逅

Respuesta del alojamiento: Dear guest, we deeply regret to hear that you have encountered such an unpleasant experience at our hotel. Please accept our sincerest apologies. We immediately conducted an internal investigation to find out what was wrong and ensure that such situations do not happen again. First of all, regarding the reservation issue, we will provide a more convenient reservation system for your next stay to eliminate misunderstandings. In view of the quality of the rooms, we have informed the engineering team to urgently repair the damaged and old facilities. The heating system failure has been repaired late at night to avoid this uncomfortable situation from happening again. Bathroom leaks have been called in by a professional to check and repair and make sure there are no other potential problems. For the problem of strong light, the lighting settings are adjusted to provide a more comfortable stay environment. We have enhanced our supervision of our room cleaning department to ensure that all rooms meet the highest hygiene standards. We greatly appreciate your feedback, which will help us improve the quality of our services. If you like, you are very welcome to give us another chance. We will welcome you again in the best condition and strive to provide you with a quality service experience that you have never enjoyed in other hotels. Once again, I apologize deeply to you.

Respuesta del alojamiento: Dear guest, thank you very much for your valuable comments. We deeply feel your support and affirmation for the hotel many times, and sincerely accept your suggestions. Your feedback has been communicated directly to management, and we will take it highly seriously and embark on interior renovation and improvement projects, aiming to provide a more comfortable and convenient stay for every guest who stays. We promise to upgrade as soon as possible and at the right time, so that you can feel our unremitting pursuit of quality when you stay again. Looking forward to serving you again in the future, thank you for your understanding and support!

Respuesta del alojamiento: 尊敬的賓客：您好，感謝您入住諸暨耀江開元名都大酒店並留下您寶貴的意見，您提出的空調問題，設備部會派專業技術人員現場進行測試，對空調問題平時積極巡查，確保空調處於正常運行狀態。我們一定鞭策自己，希望您下次再來諸暨的時候還能選擇我們酒店，希望您下次能夠看到我們的改進，擁有更加滿意的入住體驗！

Respuesta del alojamiento: 尊敬的賓客，非常感謝您對我們酒店設施、環境和服務的認可。我們會繼續堅守標準，用心維護當前良好狀態，若您下次光臨，希望仍能收穫滿意體驗，也歡迎隨時與我們交流反饋。

Respuesta del alojamiento: 尊敬的賓客您好，非常抱歉沒能在本次服務當中給您留下美好印象。您所提出的客房衞生和前台服務問題我們已經設立專項解決方案，及時整改，在此對您提出的建議表示真誠的感謝。希望有機會再次相遇時能帶給您優質的服務體驗。祝您身體健康，萬事遂意！

Respuesta del alojamiento: 尊敬的賓客：您好，感謝您對我們莫大的讚許與認可，看到您的評論感覺非常温暖。我們始終相信好的口碑和服務一定是從您的滿意度傳播出去的,同時我們很榮幸能夠為您提供優質的服務。我們期待着與您再次相遇！

Respuesta del alojamiento: 尊敬的賓客：您好，感謝您選擇入住諸暨耀江開元名都大酒店，非常感謝您如此細緻的評價與認可！酒店作為諸暨市地標性建築，地處新城區中心地帶，毗鄰新建的商務行政中心、諸暨客運中心，距離著名的西施故里景區僅5分鐘車程，交通便利。開元酒店，享你所想，真誠期待您的再次光臨！

Respuesta del alojamiento: 【總經理回覆】非常抱歉給您帶來了不愉快的入住體驗😔 關於空調不好、衞生差以及客用品相關的問題我們一定會嚴肅整改，提升服務質量。對於停車方便這一點我們會繼續保持優勢，感謝您的反饋，我們會努力改進讓您下次再來能有不一樣的感受~

Respuesta del alojamiento: ❤地段優越出行無憂❤非常感謝您對諸暨耀江開元名都大酒店的高度認可呀~能得到您如此細緻的好評真的超開心呢，您的滿意就是我們不斷前進的動力，後續我們也會繼續保持這份用心，為更多客人帶來美好的入住體驗哦😘

Respuesta del alojamiento: ❤酒店位置絕佳視野棒❤非常開心能聽到您如此滿意的反饋呀~您能喜歡我們温馨整潔的客房、免費升級房型的貼心安排，還有超棒的市中心位置以及小鑫的優質服務，以及對自助餐的大力推薦，真的讓我們倍感欣慰呢😘 能為您看演唱會提供舒適又便利的住宿體驗，還能讓您在周邊吃住行都這麼方便，我們所有的努力都很值得啦，期待您下次再來呀~