Relais & Châteaux in Lain Hotel Cadonau

Great service as always. Has a very cool cold plunge pool at the hotel.

A Place That Touches the Soul... From the moment we arrived at the IN LAIN Hotel Cadonau, we felt it: this place is different. The tranquility of the Engadin, the crisp mountain air, and the warm wood of the house create an atmosphere that instantly slows you down. We were welcomed not as guests, but as friends returning home. Architecture with Soul... The hotel is an architectural masterpiece. The combination of a historic Engadin house and modern wooden structures is not only aesthetically pleasing but emotionally moving. You feel safe, inspired, and free all at once. The attention to detail is felt everywhere, from the scent of Swiss pine to the perfectly tuned lighting. Cuisine That Delights... What we experienced culinary-wise was creative, deeply rooted in the region, and of the highest standard. We were especially impressed by the cozy Stüvetta. Every dish was a work of art, every flavor an experience. Rooms to Breathe In... Our suite was a retreat full of warmth and style. Spacious, with views of nature, furnished with high-quality materials and thoughtful details. The natural stone bathroom and wooden paneling particularly impressed us, everything was just right. Hosts with Heart... The Cadonau family and their team embody true hospitality. You can feel that passionate people work here. Every wish was fulfilled, often before we even voiced it. It wasn’t just service; it was genuine care. Conclusion: A Place You Don’t Forget... The IN LAIN Hotel Cadonau is not an ordinary hotel. It’s a place that inspires, touches, and stays with you. We weren’t just impressed, we’re grateful for the experience. One thing is certain: we’ll be back.

Beautiful setting. Attention to detail and great staff.

This is one of those hotels where you think: “geez, we should have stayed just a little longer”. This is a true (and how there should be more) Relais and Chateaux. Was it the town? Well, yes the view was wow! Or was it the food? Yes, it was great! Or was it the facilities? The room was impecable in every way…impecable!!! But why was it ssoooo special? The service but it was more than the service, it was the people who were just amazing! It made us wish to be part of their family. It reminded us why we love RnC and why we always seek for this type of service. In Lain is a family owned business and I pray they keep it up because this is a place to return, a place hard to forget!

The food was completely over salted. We informed the waitress and particularly pointed out that the fish dish was inedible. Upon receiving the bill, we assumed that the price of the fish would not to be included - a normal customer service standard in a 5 star restaurant - yet we were were lectured that the plate reached the kitchen “empty”, insinuating that we liked the salty fish, given it was as all eaten up. The waitress arrogantly omitted to remember that there were only 3 small fish pieces served, and that 3 family members tried the pieces to make sure none were exaggerating on the salty opinion. We have been to the restaurant many times before and were shocked by the little trust and respect shown this time around. Should the restaurant not be thankful for loyal clients who give them honest feedback? SF 900+ later, we left disappointed with their lack of sophistication in customer service and finesse in handling a cook’s ’mistake’. Good clients will tell the truth and expect respect above all else, a fact that was completely neglected this time around. Too disappointed to ever go back there. Their arrogance has elevated to a point where their belief in their excellence has overshadowed the reality of their dish served. Maybe the cook should try the food before serving it. Very sorry, but the truth has to be told.

Excellent! World class service and relaxing stay, wish we could have stayed much longer - would recommend to all. Restaurant was also incredible.

Coolest hotel Unique and very special in every way. So many wooden architectural detail that were so cool. Cool designs everywhere.

Was very good, we came here in winter 2022 and it was very very cold, I would advise bringing thick winter kits if you would like to leave your room and explore the snowy heaven outside, during night time, you could see the entire Milky Way galaxy and andromeda was also visible, very good place for astronomy lovers. It is like a completely different planet during the night time, the staff were very kind people too who welcomed us. This place has a beautiful view, the restaurant here had a view of the mountains. It feels amazing being here, a town you should visit when leaving the hotel is Saint Moritz, we went there many times and loved it.