Kirchstrasse 40, Zermatt, Canton of Valais, 3920, SwitzerlandVer datos del hotel
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1 noche
Valoraciones de usuarios
9.4/10
Fantástico
70 valoración
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Valoraciones verificadas
Ubicación9.5
Instalaciones9.3
Servicio9.2
Limpieza9.5
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Todos los comentarios(70)
Valoraciones positivas(46)
Valoraciones con fotos/vídeo(16)
Valoraciones negativas(2)
Mita Lim
Habitación doble de lujo (2 camas individuales), con vistas a la montaña
Fecha de estancia: ene 2024
Familias
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 16 feb 2024
This hotel very good location , convenient ,must book room with Matterhorn view from balcony
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malkin20
Habitación doble de lujo (2 camas individuales), con vistas a la montaña
Habitación doble de lujo (2 camas individuales), con vistas a la montaña
Fecha de estancia: jul 2025
Viaje con amigos
79 valoración
8.0/10
Muy bueno
Fecha de publicación: 9 nov 2025
這是一次糟糕的入住體驗,尤其是前台服務,過於死板了,很難想象一個一晚上這麼貴的酒店前台管理竟會如此死板,在歐洲入住的每個酒店都會把12歲以下的小童照顧好,衹有這個酒店非要多收取一個人的入住費,最後我們用了不吃早餐來抵扣,離開時想寄存行李時,跟我們説沒有地方存放了,這麼大個酒店竟然不設定寄存的地方?希望好好整改一下人員規範還有房間設定。
This was a terrible stay experience, especially the front desk service, which was far too rigid. It’s hard to imagine that a hotel charging such a high price per night could have such inflexible front desk management. Every hotel I stayed at in Europe took good care of children under 12, but this one insisted on charging an extra person's accommodation fee. In the end, we had to forgo breakfast to offset the cost. When we wanted to store our luggage before leaving, we were told there was no space available—how could such a large hotel not have a luggage storage area? I hope the hotel will thoroughly improve its staff training and room/facility arrangements.
Habitación doble de lujo (2 camas individuales), con vistas a la montaña
Fecha de estancia: feb 2024
Otro
1 valoración
9.5/10
Fantástico
Fecha de publicación: 18 abr 2024
景色很好,
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Lorilillie
Fecha de estancia: sep 2025
Parejas
10/10
Excepcional
Fecha de publicación: 3 oct 2025
A beautiful first impression as we were greeted by the owners son who guided us to the veranda for a welcome drink as our bags were quickly taken to our room. He met us back outside where we were enjoying the view and asked if we had any questions about our stay. He brought some maps for us and kindly made recommendations based on our questions The room was well appointed and the view was amazing! We had a cozy deck with a view of the Matterhorn. Everyone was friendly and helpful during our stay. The breakfast buffet was amazing! The rooms were clean and the bed was comfortable. Also the location was perfect! We could have asked for a better stay. THANK YOU!
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Respuesta del alojamiento: It's for us to say THANK YOU that you chose to spend your time in Zermatt with us and that we had the opportunity to convince with our facilities and ongoing efforts, such as sharing recommendations, assisting with reservations, or suggesting memorable experiences. Your recognition of this and refering it to other guests is very much appreciated. We especially hope to see you back in the future again.
Vicky D
Fecha de estancia: sep 2025
Parejas
10/10
Excepcional
Fecha de publicación: 30 sep 2025
Our main priority in finding a good hotel in Vermont was one that had a view of the Matterhorn. We researched quite a few and decided this was our best bet - if we picked the Matterhorn view room - which we did We were not disappointed! The hotel itself is in a great location within walking distance of all of the shops and restaurants just down the hill from the beautiful church whose bells ring regularly. The view out of our bedroom window was spectacular. But In addition the hotel itself is completely charming, the service is friendly warm and welcoming, It has a very nice aroma when you walk in …they told us it was the wood and there is typical Swiss woodwork everywhere. There is an attractive reception area combined with a bar area, where they serve drinks and snacks in the evening. They have a fitness room and an excellent Spa , which we used and enjoyed. They picked us up at the train station and also took us back when we left. They gave us good recommendations on places to eat . All in all our 3 night stay at the Alalin was exactly what we had hoped!
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Respuesta del alojamiento: It is wonderful to hear that your stay with us captured exactly what you had hoped for and hopefully made your visit in Zermatt a special one. Knowing and reading that all the care and attention we put into small details and our general services were appreciated and recognized is especially rewarding. We very much hope to have pleasure of welcoming you back at our SWISS ALPINE HOTEL ALLALIN, where we aim to make each stay as pleasing as the last. Thank you very much for your kindness!
Usuario invitado
Fecha de estancia: feb 2026
Otro
10/10
Excepcional
Fecha de publicación: 3 mar 2026
What a wonderful and warm family style hotel we found here. Extremely friendly and helpful staff could not do enough for us each day. Breakfast was sumptuous and diversified. Immaculate property, rooms and all public spaces. A warm fire burns in the lobby every afternoon and evening.
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Peter N
Fecha de estancia: jul 2025
Viaje con amigos
8.0/10
Muy bueno
Fecha de publicación: 29 ago 2025
Overall nice experience and well kept hotel lobby and rooms, however spa sauna has room for improvement, specially in a health and safety aspects.
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Respuesta del alojamiento: It was our pleasure to accommodate you for your overnight in Zermatt and thank you very much for your feedback we do appreciate very much. We are happy to hear that you had a good and convinced impression of our offer we are taking care of with our best attention. In this sense we can ensure that we consider all updated healthy and safety standards especially because the spa was completely rebuilt in 2024. Again, we would like to thank you for your review and hope to welcome you in the future again.
Usuario invitado
Fecha de estancia: ene 2026
Otro
10/10
Excepcional
Fecha de publicación: 21 feb 2026
I love this little hotel. The staff were terrific, the room clean and quaint, the breakfast very nice, great location. When we return to Zermatt we will return to Allalin.
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Usuario invitado
Fecha de estancia: ene 2026
Otro
10/10
Excepcional
Fecha de publicación: 21 feb 2026
We stayed here for our honeymoon and it was the perfect hotel! The hotel staff were friendly and welcoming. They offered us welcome champagne, rides to and from the train station, helped us with ski rentals and tickets and were always available for questions. The room was clean, quiet, and the view of the matterhorn was stunning. The breakfast was delicious. The spa was a great way to relax after skiing and the use of the ski locker was a great surprise. The tv did not always work which was the one downside. The hotel was set in the perfect location for walking around town, shops and restaurants. The atmosphere of the hotel was the perfect after skiing upscale vibe. The price was resaonable for the accommodations! We can’t wait to come back. 10/10 would recommend staying at the Allalin Swiss Alpine Hotel!
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Usuario invitado
Fecha de estancia: ene 2026
Otro
10/10
Excepcional
Fecha de publicación: 12 feb 2026
We couldn’t have asked for a kinder or more hospitable staff. You can truly feel the pride they take in the property. The hotel is immaculate, with a brand-new spa and gym with modern equipment are a huge plus after a day on the slopes. Location is perfect: an easy walk to town center or a quick free bus ride to the lifts. We also loved the daily afternoon drinks and dessert, such a thoughtful touch. A perfect stay in one of our favorite ski villages. We’ll absolutely be back.